SEO Manager | venntov
SEO Manager | venntov
Rating
4.8
feedback
1,749
chart
#2,021
All reviews
Rating Breakdown
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July 4, 2019
Average ranking on google has got worse since installing this app. I have sent 3 questions to support and NONE have been answered. NO SUPPORT. Update. Finally got some response after leaving this review but it really didn't answer the questions I had. I responded to the email to get further answers and clarification and at this time it has NOT been responded to so I renew my 1 star review. NO CUSTOMER SERVICE
Hey there! Here at venntov we strive to give excellent support, unfortunately sometimes our emails get caught in spam filters. Our Director of Product has reached out to you directly (CCing your contact email from the store). If you still do not receive this email, please email us at [email protected]. We want to make this right for you, and apologize for any frustration this has caused. Best wishes.
April 25, 2019
Piece of sh*t for big sellers. Contacted them over 7 times to fix the problem. No answer. BULK SEO EDIT page crashes the entire browser and does not open. Paid for the subscription and no help came. thanks
April 24, 2019
I've been using it for about 1 year already and i have not see nay improvements. I've set up all of my market places to my shopify account and ive been getting more traffic from market places then this app. the videos are very helpful for $20 i think i can find an account manager to help me get more traffic
March 21, 2019
This app changed its code earlier this month that caused us to lose our ranking on Google to basically non-existent. We were on the first page of Google for our keywords now we are lost in never-never land. This app has caused us financial loss!
March 13, 2019
This app was useless, I have edited every information to increase my seo ranking, spent a lot of time on that and it ruined my website, who knows why is slower for some reason, everything is a mess... Besides, after using it for a month, ranking didn't changed... I lost 20 USD and time ! What a waste.
March 9, 2019
The app will insert invalid JSON microdata that can't be parsed by services because it's totally invalid. Save button sometimes missing so can't change settings. Does not insert proper aggregateRating or reviews count for Yotpo despite having the option. Does not support some properties like google_product_category. Google also complains of missing SKU. Support does not response to emails for help!
March 9, 2019
The app will insert invalid JSON microdata that can't be parsed by services because it's totally invalid. Save button sometimes missing so can't change settings. Does not insert proper aggregateRating or reviews count for Yotpo despite having the option. Does not support some properties like google_product_category. Google also complains of missing SKU. Support does not response to emails for help!
Feb. 19, 2019
One week ago I added this app to our store. I spent hours and hours and hours adding in meta descriptions and target keywords. I saved my work and got the confirmation notice of the saved changes. Today I am doing an audit and 90% of my work is gone. LOST. I am absolutely miffed and upset and the worst part is just try getting a hold of someone for support. They have no real livechat so you wait hours or days for a reply. I do not recommend investing your time and hard earned money.
Feb. 10, 2019
After I added the program, it could not be opened normally, but the official did not tell me how to stop the program to charge me. The introductory office wrote the cancellation of customer data 48 hours after uninstallation. Is there a reason for not deducting the fee? I haven't got a reply yet. Tomorrow, if I don't reply with an email, I can only uninstall it first. I don't know if I will charge me.
Jan. 31, 2019
The App completely ruined the look of our website and resulted in $$$$ lost. Extremely poor, lack of knowledge and this!
Jan. 2, 2019
They really destroyed the website in the right way, at first the cause fell, I think it was due to Shopify. But things went down and now I started to repair myself. Very BAD
Sept. 29, 2018
I don't think this app helped me rank better on SEO. I've used this products on 3 of my websites for nearly 1 year. If you know your keywords on your products, you should able to rank on google. I used mainly this product for my ratings, stocks and reviews that showed up on google snippets. I've been having a problems for almost 2 months now. It used to show up before and this past 2 months they have been on and off. Today, I've decided to delete all their app from 3 of my sites because non of them show my rich snippets and it's affecting my sales.
June 19, 2018
really awfully basically destroyed my store made so many unwanted chances and in the end my website was literally breaking down had to contact a developer to fix it again
June 11, 2018
Not happy at all. No one returned my emails after a week. Would love a refund!
Oct. 2, 2018
READ THIS NOW !! Used for over a year - it does ABSOLUTELY NOTHING, it's just a glossy set of tools that are available elsewhere for free. There is also a code error - this app marked all our products rich data as 'pre-order' & drastically reduced traffic - I contacted support twice & they didn't even respond. Crafty app developer asks for reviews before you can fully analyse the results hence all the 5 star reviews - it's totally bogus, dont be fooled, there is no miracle app for SEO. Final point on removing the app: using the standard delete app method within Shopify does not get rid of this app, it's still running ( for free!!!, though you can't access the app dashboard) - complete removal involves a fresh install of your raw theme files. UPDATE 2/10/18: After reading this review the developer offered us the app on a free basis & refunded 2 months of fees - we declined his offer. We've been monitoring our site & since removing this app our site traffic has increased by over 80 % !!!
April 9, 2018
I know nothing about SEO or website, and this app was very easy to use. However, my sales and website visits dropped drastically....today I had 11 visits, and last year at this time I had 168. Very disappointed.
April 2, 2018
Hopeless application and got answer from the support which totally wrong according to google owner guidelines. Imaging if we listen to support suggestion then we would be off the organic search in few.
March 8, 2018
Their slogan is "Get Found", however, our company "Got Lost" using this app. We have been on Google first pages for years under "tube tops" and "tube top" because this is what we sell. However, once we installed the SEO Manager app, our company Got Lost literally in search rankings on Google. We are now rank on page 3 on Google where no body goes and have lost a ton of money because of this. Our company also disappeared off the tablet search and are no longer on the first pages either. We quickly uninstalled this app and found that you can actually edit your own keywords and collection keywords by using Shopify itself. If you are a company who is currently on the first pages of Google, we warn that you stay away from this app.
Jan. 22, 2018
I'm disappointed I couldn't reach anyone over the phone, and emails are returned at hours I'm not awake. It would be nice if they had a dedicated number for customer service/troubleshooting for at least a few hour timespan. I'm sure my issues could have been resolved. I'm on day two, and not knowing what I was doing wrong, I'm deleting the app.