SEON Fraud Prevention
Fraud Detection & Prevention Software for Shopify | SEON
Rating
3.9
feedback
59
chart
#1,558
All reviews
Rating Breakdown
May 18, 2023
This app is excellent and user-friendly. The support team is fantastic and extremely helpful. Thank you for your assistance.
Thank you for the awesome review, it's greatly appreciated! π We love to do our best to support you! π
March 20, 2023
We are happy with SEON Fraud Prevention for our site. It is 100% configurable and efficient. SEO team is very proffessional helpfull and fast. To recomend !
Thank you for the review, it's greatly appreciated. π We'll fight fraud together! π
March 7, 2023
This app works extremely well and very easy to use!!! The SEON team is very helpful if you have questions or concerns, so glad I found this!!!
Thank you for the review, it's greatly appreciated! π Let's fight fraud together! π
Feb. 21, 2023
Great app, definitely helps you analyse the customers profile and make a more solid decision on whether the order is fraudulent or helps you spot those common fraudulent signals, I use it on both of my stores now as my go to, highly recommend. AAA++++
Thank you for the review, we appreciate it! π Let's fight fraud together! π
Feb. 8, 2023
Great app, great support. We had difficulty with the settings and the support was extremely kind and helped us out extremely quickly. We definitely recommend this app. Thanks again!
Thank you for the review, it's greatly appreciated. We are always happy to help and ensure that our partners are using the best setup for their own needs. π
Jan. 18, 2023
Cool app, and relatively easy to use considering the complexity of this stuff. It takes a bit of the guesswork out of spotting fraudulent orders, a v useful tool. Walter at customer service was super friendly, very knowledgeable, and knows his stuff. Highly recommended as an add-on to the other checks AAAA+++++
Thank you for the review, it's well appreciated! π We are always glad to help, let's fight fraud together! π
Dec. 27, 2022
We love SEON. This app allows us further insight into who is ordering from our store. It lays out all of this information in a easily digestible format that is customizable for your needs. Overall, 10 out of 10.
Thank you for the review, we appreciate it! π
Dec. 12, 2022
I needed help and was contacted by Walter. He really went above and beyond, sending me a video clip of him showing me exactly how to fix my problem! I really appreciate the help! Great app as well. It has helped flag fraudulent orders.
Thank you for the feedback, it's greatly appreciated! π We are always happy to help, so do not hesitate to contact us whenever you need assistance. Let's fight fraud together! π
Dec. 1, 2022
A must-have app for any business: big or small. It's the best anti-fraud app that I've tried. It's also perfect for small businesses, like mine, as their prices are very reasonable. Customer support is also excellent! Thank you SEON and to Andras! You're the best!
Thank you for the review, your feedback is well appreciated! π Our goal is to help everyone. Fraud can be a problem for businesses of any size so we created different plans to suit them. Let's fight fraud together! π
Nov. 26, 2022
SEON has saved me $563 on 6 possibly (probably) fraudulent orders so far. It has pretty much ended my scammer problem. I still see them trying... their abandoned carts tell the story... but I no longer have to constantly worry about them. Thanks, SEON!
Thank you for the review, it's greatly appreciated! π Let us know when you need assistance, we will fight fraud together. π
Nov. 24, 2022
Cette application est très complète pour prévenir les risques de fraude et correspond parfaitement à nos besoins. Le support technique est réactif et efficace, je recommande !
Merci pour l'avis, c'est trΓ¨s apprΓ©ciΓ©! π Nous vous aiderons Γ lutter contre la fraude! π
Nov. 18, 2022
Good system and great support. The system has not been running for a month and while we are still learning it, it has been a successful implementation. Would recommend.
Thank you for the review! π Let us know if we can help in the learning phase. We will make sure you become a power user. We'll fight fraud together! π
Nov. 17, 2022
I tested several similar apps and this app works best for me, they have a monthly plan, and the price is more friendly for high-value orders, besides their Merchant Managers are really great. I am working on learning more.
Thank you for the review, it's greatly appreciated! π Let us know anytime you need help and we'll be here to assist you. Let's fight fraud together! π
Nov. 16, 2022
Very detailed and configurable. Provides checks that I never thought possible. An indispensable tool.
Thank you for the review, it's well appreciated. π Flexibility is key, we want to make sure everyone can perfectly tailor the system to their own business needs. Please reach out to our team anytime you need assistance. We'll fight fraud together! π
Nov. 10, 2022
Amazing service!! Had some questions and was helped almost immediately! Iβve had some chargebacks recently, and needed a solution for better analyzing orders. Iβm sold with SEON! Thanks team!!
Thank you for the feedback, it's greatly appreciated. π Let's fight fraud together! π
Nov. 10, 2022
Seon has helped our Shopify store time and time again in terms of recognizing and dealing with the many fraudulent charges impacting our storefront. They provided insightful information when Shopify support was not helpful. Thanks, Seon!
Thank you for the review, we appreciate it. π Our goal is always to give the best recommendations and help wherever we can. It is so rewarding seeing this well appreciated. Thank you! Let's fight fraud together! π
Oct. 21, 2022
I had 2 chargebacks due to fraudulent orders (scammers stole peopleβs credit cards and purchased from my store), so I knew I had to get a fraud detection app. After some testing with other ones, including some that were more expensive than SEON, I finally got SEON and it was the best one. After setting up, everything is automated and I havenβt thought twice about any orders. Itβs so easy and it saves so much time.
Thank you for the feedback, it's highly appreciated! π We'll stop fraud together! π
Oct. 17, 2022
We needed an app to help identify potentially fraudulent orders but we wanted something that was easy to setup, simple for our staff to use on a day to day basis, and in our budget. SEON has met every expectation! The setup and onboarding process was quick and easy. Once setup was complete, every new web order was screened without issue. Our staff really likes how seamless the integration is with Shopify and our management team loves how much time it saves. Now we only need to review orders that have been flagged. Since starting to use SEON, we have been able to significantly reduce the number of fraudulent orders we have received (from 2-5 per week to 1-2 every other month).
Thank you for the review, we appreciate it! π It's great to see your detailed feedback on how SEON was able to help your business. We'll continue to do so. Any time you need assistance, just let us know. Let's fight fraud together! π
Oct. 13, 2022
Every store needs Seon, it's very useful to differentiate real and fraud orders before you get a chargeback.
Thank you for the review! π We are glad to see that all the additional data we provide regarding the order, customer, and transaction helps you fulfill only genuine orders. Our goal is to help you fulfill as many orders as possible, maximizing revenue, but only genuine ones so losses are prevented. Let's fight fraud together! π
Oct. 10, 2022
I installed the app on my custom-made clothing and dinnerware Shopify store. The app was easy to set up and integrated into my store theme. And I was able to get hold of customer support quickly. I decided to keep this app for its excellent customer support.
Thank you for the review, we appreciate your feedback! π The seamless, easy integration is one of our top priorities. Our awesome support team is always happy to help and we're glad to see your appreciation. We'll fight fraud together! π