SEON Fraud Prevention

I installed Seon to protect my business from fraudulent transactions. Walter was very helpful, not once but twice. Both times I had questions he not only answered them, and fixed them for me he also showed me where to look. It is reassuring to know that someone is there to help if one is unsure.

Realmente no me he dado cuenta de lo "desprotegido" que estaba hasta que he tenido dos fraudes con tarjeta en la misma semana. Esta aplicación te brinda mucha información para poder evaluar si la compra se trata de una compra real o un fraude. SEON te añadirá en cada compra una etiqueta de riesgo y si aprueba o deniega la compra puediendo escoger que lo haga de forma automática o interactuar tu de forma manual. Las tarifas de precio son muy razonables y el servicio técnico es fabuloso. El primer día de uso hablé con un técnico (Walter) y me dió una serie de consejos muy útiles. Realmente no podría estar más contento y ahora me siento mucho más seguro a la hora de enviar productos puesto que tengo una información y un análisis muy valioso que me hacen estar mucho más tranquilo. Muy recomendable!!!!!

To some degree, it decreases the amount of the potential risks from fraud payments. It is useful and improves business

This is probably the most in-depth fraud protection on Shopify. There is a bit of setup and learning but has been effective in flagging repeat fraudulent customers and past scammers trying to make new accounts.

Just downloaded the app, but the agent who did our walkthrough was super helpful, and the app seems to have a lot of robust features. It was also priced at a much better than most of the other apps I looked into. We're hoping to figure out all the configurations to make it work best for our company, but we're looking forward to using it.

So far the support has been great and the app appears to be working well. We have only been running with it for a week or so but it's nice to have a second source of information on fraud prevention.

SEON is giving us so much more piece of mind to avoid fraud issues... also, great customer service from the SEON team!

Love everything about Seon and Walter have been so helpful in hopping on a call with me to further assist in my understanding of the full potential of the app. If you're looking for a great app to stop fraudulent orders from your store, then Seon app is for you.

SEON. Fraud Prevention has helped us screen orders for fraud more quickly and effectively than other apps that we've used. I highly recommend trying this app.

I just added this app today, have no comment on the fraud prevention yet. But the customer service experience is really great till now. Thank you, Walter

Love the added protection against chargebacks with this app and you can't beat the support! I definitely recommend adding it to any online shop.

SEON support team very good, online timely solutions to many of my problems.My store recevied Fraud order every week, also suffered a lot of losses,so I desperately needed a powerful App like Fraud fighters.

Very helpful the support today verifying few topics related to the app. After being clear we have moved forward with the free plan service for now. As new here, we believe all will be great and peaceful for our Business having SEON. Fraud Fighters. Thank you, Martin BS1

Great support. Walking through the app with a member of the support team helped us understand the meaning of the fraud level associated with each order. The app is customizable in that you can set your own comfort level to flag fraud. You can also choose to have SEON automatically decline orders that are flagged as fraudulent. We chose not to do this since we prefer to review the orders ourselves. This is not fraud insurance. It helps you identify fraudulent orders on top of what Shopify's platform offers.

We would be happy to recommend SEON to any Shopify retailers. Having carried out in-depth research over the course of the summer we partnered with SEON (initially without the Shopify app which wasn't yet live) and the service has been brilliant. I'd strongly urge any stores that take fraud seriously to use SEON.