All reviews

Rating Breakdown

  • 5
    97% (467 ratings)
  • 4
    2% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 93% (450)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 11, 2025

excellent app, really helpful support too if you need any help or advice. Penelope was a great help!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate your review! We’re happy Penelope could provide great support. Wishing you the best with your store! 🌟

5 / 5 Share

Feb. 11, 2025

Using app

30 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re glad you had a great experience. Let us know if we can assist you further! 😊

5 / 5 Share

Feb. 11, 2025

Amazing experience. Good App. Support team assisted me with my issue and ensured everything was resolved smoothly.

Using app

3 months

Total reviews

4

Average rating

5.0

Developer Reply

We’re happy to hear you had an amazing experience! Thank you for your support, and let us know if you need anything else! 😊

5 / 5 Share

Feb. 10, 2025

Really good so far with great customer service from Lydia

Using app

33 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! We’re delighted Lydia could provide great customer service. Let us know how else we can assist! 🌟

5 / 5 Share

Feb. 9, 2025

Brian is quick at questions and provides good support. Recommend them

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review! We’re glad Brian could provide quick and helpful support. Wishing you success! 🚀

1 / 5 Share

Feb. 16, 2025

Unacceptable experience. The application deletes content!

Using app

8 days

Total reviews

3

Average rating

3.7

Developer Reply

We’re sorry to hear about your experience. From past cases, we've found that content loss can occur when blog post HTML is manually edited outside the app, which may cause conflicts when switching between editors. To ensure a smooth experience when using our app, we recommend: ✔ Editing blog content in a single place – Avoid switching between our app and another editor, especially when modifying HTML. ✔ Using the app or Shopify’s built-in functions for content and images – This ensures proper storage and prevents unintended display issues. If you've encountered this issue, we'd be happy to investigate further. Please feel free to reach out to our support team so we can assist you.

1 / 5 Share

March 17, 2025

At first, I was very happy to find this app. Their customer support, which was nice, asked me to leave a review. Without testing the app, I left a 5-star rating. However, once I started testing, I was shocked that this app is even allowed on the Shopify App Store. Here's the reason why I changed my review: First, it removes content such as images and numbered lists, messes up any HTML code you have by adding theirs and injecting a line of code at the top which ruins your code, doesn’t save alt texts, and so on. The most important for me was the wiping of content which is unacceptable! I reported these issues a week ago, asking them to fix them. They told me multiple times that the photo deletion bug was fixed, just to notice it wasn't. I had to reupload those photos every single time and the problem is still there. About 6 times I had to reupload the photos and fix the problems in the Shopify's Default Blog Editor. If their app was not deleting content I was more than happy to use it. But after multiple videos I've sent, pinpointing proof that the content gets deleted, the issue was still there. The last drop is when I specifically asked them not to make changes without my permission, yet they did. I never requested a font change in my code—I only asked you to fix the issue causing my blog content to be wiped. It’s extremely unprofessional to claim a fix has been implemented while I continue to experience content loss, wasted time, and unnecessary stress. I understand this is a free app, but before launching it, test it on your own store instead of risking to ruin other people’s hard work. EDIT: No, that is not true! We used standard blog editor to reupload the images that were deleted by your app. Additionally, we've granted access to our store and although I requested not to make changes without my approval, you guys went forward and totally disregarded my request. I had to work an entire week to fix the problems you guys have caused and seeing your response, trying to turn things around shows a totally different thing than understanding. Before you launch an app, ensure it works by testing it on your own stores!

Using app

9 days

Total reviews

13

Average rating

4.7

Developer Reply

Thank you for sharing your honest experience with our app. We sincerely apologize for any inconvenience this may have caused. After thoroughly reviewing your case, we found that content loss occurred due to editing the blog post simultaneously in both our app and the Shopify Blog Editor, especially when making direct HTML modifications in Shopify’s editor. Editing raw HTML can alter the post’s structure, leading to conflicts when switching between editors. Additionally, we want to emphasize that our dev team did not modify your font or make any unauthorized changes. Our role was solely to investigate and diagnose the reported issue, and no modifications were made beyond that on the day of investigation. We understand that you prefer flexibility in design, but our app is primarily focused on content building rather than extensive design customizations. Because of this, manual modifications—especially direct HTML edits—may lead to unexpected conflicts when switching between editors. To ensure the best experience when using our app, we recommend: ✔ Editing blog content in a single place – Avoid switching between our app and another editor, especially when making HTML modifications. ✔ Using the app or Shopify’s built-in functions without manually altering HTML: This ensures content is stored properly and remains stable. We truly appreciate your feedback, as it helps us continue improving. If you decide to revisit the app in the future, we’re always here to assist and ensure a smoother experience.

5 / 5 Share

Feb. 7, 2025

The SmartSEO team is fantastic! Nim responded promptly and provided me with some incredibly useful tools to optimize my website—thank you again! The app is intuitive and user-friendly, and even the free account offers powerful features to help optimize your blog. I highly recommend giving them a try!

Store

BeGioia

Using app

40 minutes

Total reviews

2

Average rating

5.0

Developer Reply

We’re thrilled Nim could assist you so effectively! Thank you for your kind words—wishing you continued success with your blog! 🚀

5 / 5 Share

Feb. 6, 2025

The customer service has been great. Still learning the app and what it can do, but so far, very happy.

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review! We’re glad you’re happy with the service so far. Let us know if you need any help along the way! 🌟

5 / 5 Share

Feb. 5, 2025

Just downloaded the app so I can't say much about it yet, but looks like the customer service is awesome and quick! :)

Using app

About 1 hour

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the positive review! We’re glad you found the service quick and awesome. Don’t hesitate to reach out for more help! 😊

5 / 5 Share

Feb. 5, 2025

Wow! A game changer for any blog! I love that you can easily add the table of contents and add products with product images in a snap! Thank you, Penelope, for your assistance today!

Using app

31 minutes

Total reviews

6

Average rating

5.0

Developer Reply

Thank you for your kind words! We’re delighted Penelope could assist you effectively. Best wishes with your blog! 🌟

4 / 5 Share

Feb. 4, 2025

I recently downloaded this SEO Blog app, and the support I received was fantastic. Penelope from the support team was super helpful in getting the AI feature turned on and set up properly. She walked me through the process quickly and made sure everything was running smoothly. It’s great to have responsive, knowledgeable support when setting up new tools. Thanks to Penelope, I was able to start optimizing my blog right away. Highly recommend this app—and shoutout to Penelope for the awesome assistance!

Using app

About 2 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for the detailed feedback! We’re thrilled Penelope could assist you so effectively. Wishing you great success with your blog optimization! 🚀

5 / 5 Share

Feb. 4, 2025

We've been using this app for a while now and their customer service is always reliable. Rick and Doris are quick to help with my inquiry :)

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the wonderful feedback! We’re glad Rick and Doris could assist you. Let us know if you need further support! 😊

5 / 5 Share

Feb. 3, 2025

Brilliant App. Does what it says on the tin. And then Some! The Ai, integration with my store, the super helpful staff on hand to answer questions. My store is slowly getting SEO wings

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the brilliant review! We’re glad the app and team are helping your store take flight with SEO. Best wishes for continued success! 🚀

5 / 5 Share

March 4, 2025

Sehr kompetentes Team, hilft überall und die App ist einfach gestaltet. Danke an Lydia

Using app

About 1 month

Total reviews

5

Average rating

5.0

Developer Reply

Hallo, wir haben gesehen, dass Sie Ihre Bewertung aktualisiert haben, und es tut uns sehr leid, dass Sie keine Möglichkeit gefunden haben, uns zu kontaktieren. Vielen Dank, dass Sie uns darauf hingewiesen haben – wir entschuldigen uns aufrichtig für die entstandenen Unannehmlichkeiten. Es scheint, dass unser Chatbox derzeit ein technisches Problem im Safari-Browser hat, was möglicherweise dazu geführt hat, dass die Kontaktoptionen verschwunden sind. Bitte seien Sie versichert, dass wir dieses Problem aktiv beheben. In der Zwischenzeit möchten wir Ihnen natürlich weiterhin helfen! Könnten Sie bitte versuchen, die App mit einem anderen Browser wie Chrome oder Firefox zu öffnen, um zu prüfen, ob die Live-Chat-Option verfügbar ist? Alternativ können Sie uns direkt unter [email protected] für sofortige Unterstützung kontaktieren. Wir schätzen Ihre Geduld und Ihr Verständnis sehr und sind bestrebt, Ihnen den bestmöglichen Support zu bieten. Lassen Sie uns wissen, wie wir Ihnen weiterhelfen können! Beste Grüße, Esther Avada

5 / 5 Share

Feb. 1, 2025

Very nice staff - Quick to assist and great tool! Looking forward to have more language options

Using app

18 minutes

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your kind feedback! We're glad you found the tool helpful. We're working on adding more language options—stay tuned! 🌍

5 / 5 Share

Feb. 1, 2025

Really good support!

Using app

About 1 hour

Total reviews

6

Average rating

4.3

Developer Reply

We appreciate your review! It's wonderful to hear you found our support helpful. Let us know if you need anything else. 💬

5 / 5 Share

Jan. 31, 2025

This app is really cool! I'm trying to get better at SEO on my website and while I do like blogging, as a small business owner it is terribly difficult to make time to do all the things. So I was looking for something inexpensive (can't beat free!) to help with blog writing and improving my website's SEO. It's really easy to set up and the support is incredible. Tiana on chat support helped me right away to answer questions and get set up. Can't wait to really get going and improve my site!

Using app

About 1 hour

Total reviews

6

Average rating

4.3

Developer Reply

Thank you for the detailed feedback! We're thrilled Tiana could help you get started. Wishing you much success with your SEO improvements! 🚀

5 / 5 Share

Jan. 31, 2025

Great app, gives you an easy way to style your blogs, add products etc. AI assistant help with all the SEO stuff. Mia was very helpful setting it up and enable the ai assistant for us :)

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your thoughtful review! We’re glad Mia and the AI Assistant were helpful. Let us know how else we can support your goals! 🤖

5 / 5 Share

Jan. 30, 2025

Ricky was very helpful in getting the app set up and giving some feedback.

Store

Euvexia

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

We’re glad Ricky was able to assist you so effectively! Thank you for your kind words—reach out anytime for support. 💡