Avada AI Content Blog Builder
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The activation page cannot be closed and nothing can be clicked
Hi Cory, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience caused by the activation page issue you encountered. The problem was related to a temporary bug on our end, and our team worked quickly to resolve it as soon as it was reported. The issue has since been fully fixed, and the app is now running normally. We’ve also implemented additional checks to help prevent similar cases in the future. We truly appreciate your continued support as one of our loyal users for over a year. We understand how disruptive this must have been, especially since you edit blog posts daily - and we’re very sorry for the interruption. We appreciate your understanding and the opportunity to address this promptly. Please rest assured that our team is always ready to assist whenever you need help. Best regards, Esther Customer Success Lead
You're Misleading peoples by showing Free Plan.
Thank you for sharing your feedback. To clarify, our app does include a Free plan, and it can be selected directly during onboarding. The option is available on the plan page: https://capture.avada.io/i/aZ1xFJDMsgaA, but we understand it may not be as noticeable at first glance compared to the highlighted paid plans. We always aim for transparency, and you are welcome to continue using the Free plan with no cost and no hidden conditions. Many merchants are already using it successfully with the included features, and upgrading to Pro or Advanced is completely optional. If our support team had the chance to assist you at that moment, we would have guided you through smoothly. We provide 24/7 live chat support that you can access anytime, even on the Free plan. We’d be happy to support you in creating your very first blog posts using SEO On: AI Blog Post Builder. We appreciate your input and hope this clears up any misunderstanding. Best regards, Esther
Would definitely recommend this app. Easy setup and excellent support by RICKY. I was initailly worried whether the support would come back with the solution ..... response and solution was right on THE COMMITTED time. Writing blog was never so easy. I found it too cumbersome to publish an article on other apps but with SEO on Blog it was excellent and easy . Thanks for having this app on shopify. Update on 21-11-2024 An Issue keeps recurring again and again wherein if an attempt is made to add product links below the blog the whole section renders to create unlimited horizontal scrolling and the worst thing is the whole article I wrote has now gone down the drain. The support chat window shows people to be online and there is no response.
Thank you for bringing these concerns to our attention back in November. We're happy to share that the issues you faced were promptly resolved, and we’ve since implemented a draft history feature to prevent any loss of blog content in the future. We value feedback like yours, which helps us continually improve and ensure a seamless experience for all our users. If you’re exploring our app, rest assured we’re committed to your success!
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