512 Rage Room review for Sesami: Appointment Booking

Hello there 512 Rage Room Team, Sadly, we have not heard back from you in regards to our communication about this review. We stand behind our app and our customer service and feel this 1 star review is very unfair. As points of references: * Sesami is working on your store and we see that you are receiving multiple bookings regularly on the app. * Our Sesami support team responded to you within minutes of receiving your request and we were able to investigate immediately as soon as we were aware of the situation. When checking your data logs, your clients were able to continually book appointments on Sesami during those days. * After investigating and testing, we determined the root cause of the situation you have written in this review was that your client was using an outdated Internet Explorer browser version. Sadly, Sesami (like most web apps today), does not support Internet Explorer. :( We have updated our help site to reflect this information. By simply switching to another browser such as Chrome, Firefox, Safari, or Microsoft Edge, Sesami does indeed work as intended. We have reached out to you to try to get a fairer assessment of our app based on your usage and the situation you have written about. Hopefully we can find some middle ground here. All the best, Sesami Team