HMD Studios review for Sesami: Appointment Booking
May 6, 2021
Everything about the app is great except for one major issue. People cannot choose a custom time if booking multiple hours. For instance if someone wants a 4 hr block the times available wil be 12-4, 4-8, 8-12. So if someone wanted to book 2-6 they cant which im really upset that i didnt know before hand
Hello there! First of all, thanks for trying out Sesami. We always highly encourage all merchants like yourself to take advantage of our free plan and evaluate to see if it fits the needs of your particular business workflow. Sesami, like all appointment scheduling and booking apps, have decisions to make that try to fit the needs and workflows of our userbase, to the best of our ability. In this particular situation that you are describing, we decided long ago that in order to streamline and create an easy-to-use interface for customers, our app will automatically create the maximum number of timeslots based on the availability you have set and the length of your service. The thought process behind this is that we want to make it as quick and easy as possible for you, as the merchant, to maximize your time being booked, and in turn, maximum revenue. Having said that, we do highly encourage feedback and critiques you or any merchant might have on our feedback board here: http://sesami.co/feedback . Perhaps after reading the features being requested, you would consider revisiting your review, as we have never promoted that we ever had this feature (but we do understand your disappointment that we don’t). Feel free to send us a message anytime - [email protected] - if you would like to discuss your business and situation in more detail (or if you would just like to vent about our app 😉 ) The Sesami Team
