Sesami: Appointment Booking
Shopify booking app for appointments and event calendar
Rating
4.6
feedback
419
chart
#1,171
All reviews
Rating Breakdown
Review RSS Feed
Oct. 14, 2020
This is a great booking app works good with multi-users, nice interface, which would be even better for customising the colour/ theme! Also the CS is really helpful!! Thanks a lot!!
Oct. 13, 2020
I am really happy that I installed this add-on. The configuration was super easy and it works perfectly.
Oct. 8, 2020
We needed a last minute booking/appointment app, the free version works well and simple setup. There was a few page load issues(admin panel), that we resolved with a theme update. Their support got back to us within a few hours.
Oct. 6, 2020
I am very pleasantly surprised by this add-on! Great pricing options, easy setup and use. Customer service is very helpful as well
Oct. 3, 2020
What a great plugin - super easy to install, fair pricing and an amazing customer support. Really looking forward to fully leverage the plugin!
Sept. 30, 2020
TERRIBLE COSTUMER SERVICE!! Wouldn't let me give a 1 out of 5. After having been in business for 8 years, this has been the worst costumer service I have ever received. Not only did Sesami not deliver in three months what was promised to be completed in two weeks, but they also stopped responding to my emails. As a small business owner, losing revenue is a real problem. The Sesami team was completely inconsiderate of the fact that their lack of organization was costing my business money.
Sept. 30, 2020
A must for any small business!I felt heard, supported and so easy to use!Phenomenal customer support
Sept. 28, 2020
Customer Support was SUPER fast to respond with integration issues that I had. This app is super simple and easy to use.
Feb. 23, 2021
Stellar customer service. This company definitely goes above and beyond. I had an issue and the owner reached out personally to resolve my problems. Looking forward to using this soon!
Using app
Almost 2 years
Total reviews
5
Average rating
4.2
Sept. 27, 2020
Great app and awesome customer support! I had some issue with it conflicting with my theme but the rep at Sesami was all over it and got the whole developer team involved to make it work.
Sept. 25, 2020
The customer service I had from Aymane was absolutely fantastic - quick responses and eager to give me the support needed!
Sept. 23, 2020
Sesami is hands down amazing. Not only do they have a superior app to what is out there, but the customer service is beyond approach. They resolved an issue I had with integration into another crucial app. It was resolved within hours. I'm so glad I found them!
Sept. 21, 2020
Amazing customer service and the app does exactly what it says! We have been very happy with this to help navigate the covid world.
Sept. 18, 2020
I couldn’t be more pleased with the help. I am a complete novice ~the rep not only helped, but went above!
Sept. 18, 2020
Great customer service and fast customization, specific to our needs. We starting using this app since we added in-store appointments while our shop is operating at limited capacity due to COVID.
Sept. 28, 2021
Mariana has been the most help in trying to correct a constant error. She was helpful, swift and knowledgeable, I am very very impressed by the options and updates the team gave my store THANK YOU
Hey thanks for taking the time to leave us a review. To reply to some of your points: - The time slots that are generated in your Sesami calendar are based on the availability you set as well as the duration of your services. So for example if you have a 1 hour booking service and you set your availability to 2pm to 5pm, you would see time slots : 2pm, 3pm, and 4pm. Send us a message and we'll do our best to help you get your time slots looking like the way you would like. - In regards to your comment about being overpriced - like all business expenses in this category, the value is really based on how much time do you believe you will save and how much more revenue you will generate using an app like Sesami per month. If you believe that it will be more than $50 worth of time a month, then maybe Sesami is an app that you might want to use. If not, that's okay - we have a $0 and a $19 plan that might be interesting to you. The Sesami Team
Sept. 15, 2020
Nice app! I'm glad that I found this service so that I can give my students an easy way to schedule a class. Good job Sesami!
Sept. 9, 2020
I use this app for making service appointment and it's easy to setup and they are very helpful. i really appreciate that. Thank you so much.
Sept. 8, 2020
Absolutely fantastic support, we encountered an issue on our end when setting everything up and the tech team at Sesami created a video tutorial to walk us through our specialized requirements. The app works perfectly for us and love the interface. One piece of advise from the consumer end would be to change the advertising video as this nearly turned us off of the product.