Sesami Booking Platform
All reviews
Easy to configure, like the user interfaces, the settings are suitable for booking module for any session products.
Hello there, First of all thanks for leaving feedback, it really does help us reach a greater audience in the Shopify world. However we do have a question as to what else can we do here as a free booking app for your Shopify store to achieve that remaining star. Whatever it is, we'll try to improve on those things, just let us know. If you have anything in particular you'd like to discuss with us, please feel free to reach out. Thanks again for taking the time to respond.
Very nice app, support +++++ We had a problem and they fixed it really fast! Best booking application ++++
This app is simple and works. But what is the real deal sealer for this app is the support. The people/brains behind this app are INCREDIBLE. They are responsive and patience beyond belief. If you're looking for a simple solution to your scheduling needs.. you've found it.
Thank you Crystal for being such an INCREDIBLE client. The real deal support! We'll take it!
Customer support was awesome! App worked exactly how it was supposed to one we got it set up. Thank you!
Awesome! You're welcome!
The app is super practical and the customer support is top of the top !!! Thank you very much for your precious help !
Glad to help! Thank you very much for leaving us such an awesome review.
Great support in getting this to work within my Shopify theme. My problem was handled so quickly, such a great service.
Glad to be of service!
Reasonably simple to set up. I really like that we can designate the specific available appointment windows by hours, days and date. A much much easier interface for setting up and managing than BookThatApp, which we used for several years.
Great app, met a simple booking need our store has. Very simple to setup, took me about 15 mins to install configure and start promoting our service.
It took a little work by the Sesami team to get the app installed on our very customized theme, but they were more than helpful and got everything running smoothly in only a couple of days. Just starting to use the app, but so far it seems like it will do exactly what we were looking for it to do. Thanks Sesami!
It helps me to book beauty sessions at the store. It is simple but powerful. It works perfectly, smooth and completely clear! IMPROVE: Refresh booked treatments when the treatments are canceled.
I used the app to add appointments and it has been amazing. Not to mention that the set up was easy compared to other apps I tried before and quitting because it was wayyy too complicated. Also Randy gave me the most amazing support, he even connected remotely to my computer to guide me through everything. I couldn't be happier with this app and the support team.
A great app with amazing, super fast & professional service. Would recommend to any store looking to allow booking for services online.
Simple integration for plug and play action! Was a breeze to setup on our shopify store! Great app - with even better support to back it up.
This ap is great, shopify doesnt have tooooo many features for selling services and this ap lets clients browse my calendar and select their desired time which is great. It then blocks that time slot out so that i cant be double booked, perfect! Good chat support too, thanks for everything Ehsan!
UPDATE!! BEWARE!!! The review below is from my client whose site I installed the Sesami App in. This is from me, her web developer. Not only was this a terrible experience to install the Sesami app only to find out that one cannot in any normal way reschedule the appointment for the customer. To do it normally you have to refund the client and then charge them again. Owner says he is working on the feature to allow rescheduling but it is not on the horizon yet at all. He has some lame workaround no one would want to deal with. In my opinion, he shouldn't even have his app listed without a rescheduling feature and he has managed to get to the top of the booking apps fooling Shopify customers. WORST PROBLEM!!! It cost my client about $300+ of my time to install and uninstall. I asked owner to please cancel and not charge my client, yet today my client was charged $19.99 for an app the owner clearly knows she is not using and promised to cancel the payments for.... To make matters worse... as I write this I have been sitting first on hold via phone for 25 minutes with Shopify and now giving up on the phone almost 40 minutes with Shopify's customer service chat and I still haven't gotten this fixed. Hopefully, within the next half hour, someone at Shopify can stop my client from continuing to be charged and refund her $19.99. --------->>> I used the app to help with booking appointments - but it has no way to cancel or re-schedule. Very unhappy experience - so cancelling. The release is pre-mature.
Thank you for your review. Cancelling a booked appointment on Sesami is done at the click of a button as outlined here https://sesami.co/faq/. For re-scheduling, essentially you need to cancel and re-book at the new time. If you don’t need to give a refund you can simply assign no monetary value to the new booking (in the admin panel) Can this experience be better? Of course! We’re fully integrated with Shopify, that’s why we deal with orders and refunds to make everything seamless. Including accounting, order history, customer tracking and so on. We’re committed to our vision, and are striving to enhance this experience by introducing an easier re-scheduling function in the upcoming months. We explained the process to your developer and are always available to demonstrate this on a call. Please reach out anytime or book a call with us here https://sesamiapp.myshopify.com/
We use the Sesami app to do all our services, appointment bookings etc in our gym and online supplement shop. If we have any issues or questions the help Sesami offers is absolutely the best, fast and efficient. We do recommend Sesami as one of the very best apps available. As a bonus they are continually upgrading and adding new features to the app as time allows. Regards Paul Paton : Director Supplements Direct®
Great customer service. Their team was able to assist my client's shop with a custom patch that solved the problem. This scheduler is very user friendly and easy to install.
I downloaded the free plan and was really pleased with the easy setup (followed the step by step instructions). Had our first booking online within a couple days of implementation. I had one concern about updating the calendar for a specific appointment that wasn't part of our normal hours and received a quick reply with instructions on how to accomplish this.
Thank you for writing us a review and we’re pleased to have you using a Sesami! Please navigate to Sesami > Team > Team member and scroll down to the availability calendar. Please come chat with us on Sesami.co or email us [email protected] if you still need help. And yes, we love 5 stars reviews :D
Sensational product and support when the code needed a minor tweak. They went above and beyond and fixed quickly!
Amazing app and even better customer service. All my enquires was responded to within 24 hours. I had some issues installing the booking button on the pages so the Sesami developers helped me fixed this along with some customisation based on my site. Very happy with the result!
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