Sesami Booking App
Appointment booking to sell and schedule services omnichannel
Rating
4.6
feedback
252
chart
#1,157
All reviews
Review RSS Feed
Sept. 19, 2019
A great app with amazing, super fast & professional service. Would recommend to any store looking to allow booking for services online.
Sept. 18, 2019
Simple integration for plug and play action! Was a breeze to setup on our shopify store! Great app - with even better support to back it up.
Sept. 6, 2019
This ap is great, shopify doesnt have tooooo many features for selling services and this ap lets clients browse my calendar and select their desired time which is great. It then blocks that time slot out so that i cant be double booked, perfect! Good chat support too, thanks for everything Ehsan!
Sept. 7, 2019
UPDATE!! BEWARE!!! The review below is from my client whose site I installed the Sesami App in. This is from me, her web developer. Not only was this a terrible experience to install the Sesami app only to find out that one cannot in any normal way reschedule the appointment for the customer. To do it normally you have to refund the client and then charge them again. Owner says he is working on the feature to allow rescheduling but it is not on the horizon yet at all. He has some lame workaround no one would want to deal with. In my opinion, he shouldn't even have his app listed without a rescheduling feature and he has managed to get to the top of the booking apps fooling Shopify customers. WORST PROBLEM!!! It cost my client about $300+ of my time to install and uninstall. I asked owner to please cancel and not charge my client, yet today my client was charged $19.99 for an app the owner clearly knows she is not using and promised to cancel the payments for.... To make matters worse... as I write this I have been sitting first on hold via phone for 25 minutes with Shopify and now giving up on the phone almost 40 minutes with Shopify's customer service chat and I still haven't gotten this fixed. Hopefully, within the next half hour, someone at Shopify can stop my client from continuing to be charged and refund her $19.99. --------->>> I used the app to help with booking appointments - but it has no way to cancel or re-schedule. Very unhappy experience - so cancelling. The release is pre-mature.
Thank you for your review. Cancelling a booked appointment on Sesami is done at the click of a button as outlined here https://sesami.co/faq/. For re-scheduling, essentially you need to cancel and re-book at the new time. If you don’t need to give a refund you can simply assign no monetary value to the new booking (in the admin panel) Can this experience be better? Of course! We’re fully integrated with Shopify, that’s why we deal with orders and refunds to make everything seamless. Including accounting, order history, customer tracking and so on. We’re committed to our vision, and are striving to enhance this experience by introducing an easier re-scheduling function in the upcoming months. We explained the process to your developer and are always available to demonstrate this on a call. Please reach out anytime or book a call with us here https://sesamiapp.myshopify.com/
Aug. 12, 2019
We use the Sesami app to do all our services, appointment bookings etc in our gym and online supplement shop. If we have any issues or questions the help Sesami offers is absolutely the best, fast and efficient. We do recommend Sesami as one of the very best apps available. As a bonus they are continually upgrading and adding new features to the app as time allows. Regards Paul Paton : Director Supplements Direct®
Aug. 6, 2019
Great customer service. Their team was able to assist my client's shop with a custom patch that solved the problem. This scheduler is very user friendly and easy to install.
July 15, 2019
I downloaded the free plan and was really pleased with the easy setup (followed the step by step instructions). Had our first booking online within a couple days of implementation. I had one concern about updating the calendar for a specific appointment that wasn't part of our normal hours and received a quick reply with instructions on how to accomplish this.
Thank you for writing us a review and we’re pleased to have you using a Sesami! Please navigate to Sesami > Team > Team member and scroll down to the availability calendar. Please come chat with us on Sesami.co or email us [email protected] if you still need help. And yes, we love 5 stars reviews :D
June 12, 2019
Amazing app and even better customer service. All my enquires was responded to within 24 hours. I had some issues installing the booking button on the pages so the Sesami developers helped me fixed this along with some customisation based on my site. Very happy with the result!
June 7, 2019
I love that this app provides a more seamless on-site appointment booking experience that is integrated into my Shopify store, orders and payments infrastructure. Exactly what I was looking for!! The setup was a little time consuming and it could use some more added features and functionality.
May 17, 2019
Great functionality on this app, even on their free plan. We don't book appointments often, so their free plan was the perfect solution. It integrated seamlessly with our product pages, but required a bit of adjustments in order to be completely compatible with our store's custom theme. Their support team was diligent in doing this integration for us within 24 hours, and was extremely kind and helpful with all of our questions.
April 17, 2019
Very easy to setup. Now my customers can make an appointment in our warehouse and I can provide a click&collect solution to them. PS: The possibility to add an appointment in the checkout section could be useful too. To be absolutly perfect and for getting 5 Stars, Sesami should be available in German too! But anyway - well done!
Thank you for using Sesami and writing us a review! Since we're bunch of idealists and we want to be perfect, what if we add German to our storefront languages for you real quick? BTW on the POS, you have "Book with Sesami" option right on the checkout. Have you tried that? Enjoy using Sesami and feel free to reach out to us if anything!