All reviews

Rating Breakdown

  • 5
    79% (331 ratings)
  • 4
    12% (52 ratings)
  • 3
    4% (15 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (14 ratings)
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5 / 5 Share

Nov. 13, 2020

Just installed, but very pleased so far with the results! Dashboard is WAY easier and more intuitive than previous apps we've tried. Customer service was quick to help resolve any issues. Would definitely recommend.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2020

Had some troubleshoot issues but had some great customer service! App is incredible and super helpful

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2020

We have been using Sesami for a little bit, Its pretty easy to use. I have need to touch base with support on 2 occasions and the service was great. They got back to me almost instantly and fixed all the problems I had right away. I would recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2020

Used it for several days, and everything is great, recommend. Used it for several days, and everything is great, recommend.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2020

The nice app really like it Thank you a lot! Thank you a lot! Thank you a lot! Thank you a lot! Thank you a lot!

Using app

15 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 5, 2020

Great customer service and I like the principle of the app. I'd made a previous review saying "it is a little slow to load the 'select time' on the service page in question so customers have been adding the service to basket which causes extra admin to get them booked onto specific time slots but hopefully this will improve.". Aymane reached out upon reading my review to let me know they could fix this for my site and offered to implement it for me. Exceptional service!

Using app

5 months

Total reviews

3

Average rating

4.0

4 / 5 Share

Oct. 30, 2020

Getting my private coaching lessons scheduled is easy and efficient. Getting started, there are a few things to look out for from my perspective. The quantity amount, if displayed on your product page will negatively effect the outcome of the booking and scheduling software provided by Sesami. There customer support is quick to help and adjust any problems which is a great help if you're trying to make a name for your business this app on Shopify can really help if you are a coach, trainer, instructor, or anyone booking for individual sessions with 1-1 clients. I do wish I could have more variation in scheduling to allow for "reoccurring Event / Multiple bookings at a time. If someone wants to book multiple 1-1 sessions, they have to go back and add each individually. If there was a feature that if they select multiple quantity, they select that many in sessions. If the quantity and # of sessions don't add up, display an error.

Using app

3 months

Total reviews

3

Average rating

4.7

2 / 5 Share

Oct. 30, 2020

Looked good at first sight but problems getting it working (wouldn't recognise customers when trying to add appointments via the app rather than customers booking themselves on website). Support has been difficult to raise and keep engaged on our problem.

Using app

17 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 29, 2020

Really liking this app..easy to set-up and use, also the customer service people are great..recommended

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 26, 2020

I had some issues with setting up the calendar, the Sesami team fixed it quickly and with any issues. Works great now. I really could not say enough good about the experience. Tim K

Using app

3 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 26, 2020

We just installed the app, we like it so far, had some technical issues at first but starting to figure it out.

Using app

9 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 26, 2020

Simple to use, they have the best customer service, i highly recommend it. I highly recommend it!..!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2020

I had some minor trouble navigating at first but the helpful staff at Sesami assisted me promptly, much appreciated, good app to use for bookings.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2020

I have been using this app to prepare myself to take appointments and its great so far and much simpler than the others. Most of the other booking apps are too much you you have to do too much to get it how you want it to be and Sesami just lays everything out there for you to use at ease.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2020

Had an issue at the beginning with how I set up the bookings however the customer service was amazing - prompt and supportive. I was able to resolve and fix the issue in a timely manner. Something I expected to take a while to resolve and almost gave up. Appreciate the support that comes with using Sesami!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

Amazing service! I was having a problem to install the app; sesami support team was great. Fast! Easy! Helpfull! Love it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2020

I was happily surprised by how easy it was to set up the Sesami booking app and get it up and running. When I had a few questions about the integration with Shopify, the Sesami customer rep was very helpful.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2020

cool app, very user friendly, all that is explained on the description works great, definitely i would recommend this app

Using app

11 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 19, 2020

Just installed Sesami and it looks good so far, although the YouTube tutorial screens look a bit different to mine. Haven't worked out how to manage our service yet e.g. buffer times.

Using app

About 1 hour

Total reviews

3

Average rating

3.3

5 / 5 Share

Oct. 19, 2020

Great Customer Service. Very quick and problem-solving. I couldn't figure out the set up and they fixed it for me.

Using app

26 days

Total reviews

2

Average rating

5.0