Sesami: Appointment Booking
Shopify booking app for appointments and event calendar
Rating
4.6
feedback
419
chart
#1,171
All reviews
Rating Breakdown
June 4, 2020
Very informative setup and fairly straightforward. Have yet to fully test it. The only thing is it processes an order each time an appointment is booked which is slightly confusing amongst all my products being sold too. It's great how it syncs to my Google calendar and books off the times I have booked in my calendar already.
June 4, 2020
I use this app to help me book coaching lessons. I love how easy it is to use and simply Shopify has made it for everyone. For the price and the abilities to make your business function in a systematic way- you just CAN'T BEAT IT!
May 29, 2020
what a great App, and even better customer service. Randy helped me with an issue my theme was throwing up. He took the time not only to fix it instantly but to do a video message to show me exactly what he did and answer my other questions. This is how you do customer service ***** Five Star
Sept. 3, 2020
Great app and support have been first class. Helping us with our uniform shop opening after COVID, easy to install, setup, and use by our customers.
May 28, 2020
We are using Sesami for scheduling private appointments at the shop just to test it. We'll be adding classes in the fall. There was a glitch while installing due to the custom theme we're using but they resolved it within 12 hours of receiving the email. They also provided detailed instructions on a video so that I could understand what happened, and how the problem was resolved.
May 27, 2020
Great app and great service!!! Really covers everything you need for an online booking app, easily to follow and install!
May 26, 2020
This app was great for scheduling customer shopping appointments during our first phase of reopening after COVID. It was easy to use, quick to setup & worked great for what we needed. We were very happy with the app & would recommend to other stores looking for a scheduling tool.
May 26, 2020
Great product and the technical support is awesome, they were able to get some unique things done/fixed for us with a very good turnaround
June 18, 2020
Sesami is by far the best app for appointments that I have used: it works in a very clever and intuitive way; it is very easy to install and set up. I had a problem with one aspect and customer service was excellent, it was solved within a day and now all aspects of it work perfectly. I would recomment paying for the level above free, it is great value for money and has been worth it for the increased business
May 22, 2020
This helps me keep more organized with clients I love it. I am able to not go over with appointments and clients can set their own appointments so I won’t have the what’s your schedule look like conversation
May 21, 2020
Easy to set up and great for customers to book their own appointments. Would recommend to anyone looking for an easy scheduling solution.
May 21, 2020
This app is perfect for us to manage both free & paid appointments for our physical retail store. It's really easy to use and integrates perfectly with our Shopify Store (Sesami kindly offered a free installation service for our custom theme) - it also works with Shopify POS which is a great bonus, highly recommended!
May 21, 2020
The best app you need for service based products! This is the complete package with scheduling and everything you need.
May 20, 2020
So far so good with this app. We've only begun to use it so will report back. However, the customer service has been excellent in getting us set up and on track. Hoping to give it a 5 star in the near future.
May 19, 2020
Been experimenting with many different booking add-ons for Shopify. None of them do exactly what I want, but Sesami's is probably the most intuitive, user-friendly, and professional-looking. They've also done a great job responding to all my questions in a timely fashion and suggesting appropriate workarounds for any features they don't have yet. The only feature I'm missing is added flexibility for scheduling my clients' appointment times. Currently it's set up to allow for blocks of time that the client can select from, but it doesn't let my clients set their appointments outside of those pre-set time blocks.
May 26, 2020
Very attentive and are always working on updates which will hopefully help us when we go live with Sesami.
Hello there Elu Spa, We're sorry that you have had such a bad experience with Sesami that you would rate us one star. However, we have records of all emails from your account sent to us and having reviewed them, we stand behind our customer service. • In most cases, we replied within minutes. • We have a helpdesk where you can find the answer to your first two questions. • You can always book a call with us at sesamiapp.myshopify.com We also noticed that you have multiple booking apps installed on your store, so we were wondering if you got the right one and this review was meant for us despite above points? We believe this 1-star review is unfair. We will continue helping you and we expect you update this review.
May 11, 2020
I tried with another app, too many codes! this app, easy as 123! Thank you! Can't wait for us to open and get booked!
May 11, 2020
Quick and efficient response to my problem. Friendly chat! The app works well so far. I hope the confirmation response to the client would be more customizable though.
May 11, 2020
Appointments as products is en elegant and lean solution to enable customers schedule their visit to try our products, especially now with COVID-19 and all the security measures to be implemented. I hope Semsami's approach has a lot of success and we'll see this app flourish into a feature rich yet simple to use tool. It has still some minor quirks, but all workable, so its really more of a 4.5 star rating.
Hey there thanks for the review! We have been trying out best to help merchants at this time because of COVID-19. Working with a variety of merchants acclimatize their businesses to curb-site pick up and by appointment personal shopping services. It's definitely been a hectic few weeks! Let us know how we can get that extra .5 of a star and we'll do our best to make it happen. We'll try to iron out those quirks :)
May 9, 2020
I've tried a lot of different apps for scheduling services with my clients but Sesami has been the best. It works really well, especially with different timezones. Installing it into my theme was easy and didn't break anything, contrary to other apps. Best of the all, the free plan is completely functional, so you're not committing to a system before you know it works. I wish for some small improvements, such as having email notifications in the client's timezone but overall, this is a winner!
Using app
About 1 year
Total reviews
1
Average rating
5.0
Thanks so much for your review! Email notification for clients is definitely something on our radar. We have a feature roadmap page here: https://sesami.co/app-features-status/ just in case you were interested!