All reviews

Rating Breakdown

  • 5
    79% (331 ratings)
  • 4
    12% (52 ratings)
  • 3
    4% (15 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (14 ratings)
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5 / 5 Share

Sept. 28, 2022

I initially decided to sign up with sesami because of their great customer service, and they did not disappoint! I was working with Leo mostly, and he was super helpful and patient with me! 5/5 recommend!

Using app

27 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 22, 2022

Only feature I'm missing is having a way to put a maximum capacity per class. And allowing customers to book only up to that capacity.

Using app

2 days

Total reviews

1

Average rating

4.0

Developer Reply

Hey there, Thanks for your review! This feature does actually exist :) As we already sent this info directly to you. Ref. Help guide: https://help.sesami.co/hc/en-us/articles/360052498913-Group-Appointments Did you know we do offer a dedicated onboarding session in which we help you setup Sesami in the best way possible for your business model? Make sure you don't miss that :)

5 / 5 Share

Sept. 20, 2022

great service by an experienced team , find solution to any issue and customize the app to your needs

Using app

5 months

Total reviews

12

Average rating

4.8

Developer Reply

Thank you for taking the time and sharing your experience with others! It's been a pleasure working with the whole Beauty Affairs team and your design and digital agencies. We strive to ensure that everything is working well (headaches-free!) and that you are getting the most out of the entire Sesami experience.

4 / 5 Share

Sept. 20, 2022

I evaluated a number of scheduling apps and in the end Sesami had the best customer service and instructions. I'm still getting my head around the app but so far it's meets most of my needs.

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hey Arogya team, Thank you so much for taking time out of your day to leave us this super kind review. We are happy to hear that you are enjoying our customer service and instructions. It's great we're already connected and got to know how to make our app even better for your business. We'll keep you posted on those updates, in the meantime, you know how to reach out to us :)

5 / 5 Share

Sept. 13, 2022

We are a new startup and Sesami has worked diligently to support our unique business model. Leonardo and Mariana had been great support as customer success managers and always answers my questions/inquries. The whole team is always there to help from customer success to developer and even the founder. Really appreciate the service they are providing.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hey On The Glow team, we do appreciate your beautiful words! We simply love to be a partner with you and for you to be part of our startup program. We're proud to see the bespoke booking experience we designed and built for you in action. This shows your limitless imagination and the power of Sesami as a platform. Let's grow together!

5 / 5 Share

Sept. 7, 2022

In spite of normal bumps when wish to set up the app quickly, the support and guidance from the service team has been amazing. Great.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

I just wanna shout out to Marina for her help! She was very patient and her response was super quick!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Very user-friendly app. They called and offered video chat which was perfect for answering any questions. I would highly recommend this app.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

Amazing great support and easy to use ! I love it! I would highly recommend to anyone who’s looking for a booking system for any service business.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

The team helped me sort out some HTML on my service page for a 'book a time' button, this has allowed me to optimised the page better for my ads.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 29, 2022

The app is great and the staff are fantastic. Leonardo and his team are incredibly helpful and go above and beyond what you'd expect from app developers. Wouldn't use another booking app.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

I’ve used this app for almost a year and has been hassle free. Also very easy to use and alternate it to what you need. It’s a really great app and it’s really easy to contact support with quick reply! Also, thank you Mariana for your help

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

July 25, 2022

Très bonne app mais dommage de ne pas avoir une veersion app mobile plus easy à utiliser que de devoir se connecter

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

July 12, 2022

This app is working well, if you need 1 planning at the begin, the free solution is enough. Also they've good support service if you need to contact them

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2022

They have great customer service to provide solutions for every business' booking needs. We've been using Sesami for 3 years, and have gotten positive feedback for ease of use from the customer's point of view too.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

June 30, 2022

The app needs to include more automated forms like acuity. For example I use consent forms for my services

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

June 28, 2022

We are a retail shop and got this app the help with the management of our mini facial appointments. We love being able to make appointments for people right at the POS when they come in and express interest in a product. The support team has been very helpful and has integrated the app seamlessly into our Shopify store.

Using app

About 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 28, 2022

Great app, even better customer service! Would recommend for any business looking for an easily installed booking service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

3 / 5 Share

June 26, 2022

I've setup this app, it works great no problems and has great integration with both POS and online store channels but still lacks multiple reservation per a POS cart which is critical for our business.

Using app

7 days

Total reviews

1

Average rating

3.0

5 / 5 Share

June 22, 2022

Great app! Very user friendly once it's all set up. I made a video appointment with Leonardo and he was very patience to walk me through the whole set up. He's very smart and knowledgably of all the questions I had. I highly recommend Sesami app!

Using app

About 23 hours

Total reviews

1

Average rating

5.0