All reviews

Rating Breakdown

  • 5
    79% (331 ratings)
  • 4
    12% (52 ratings)
  • 3
    4% (15 ratings)
  • 2
    1% (6 ratings)
  • 1
    3% (14 ratings)
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5 / 5 Share

Feb. 3, 2022

The customer service has been excellent. Mariana in the live chat is extremely quick and very helpful. Thank you

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2022

very usefull, i use it on my studio. Thanks for developing this app, is very good for my customers and all.

Store

BODYLAB

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2021

Wonderful, helpful and proactive customer support that helped us with whatever issue that we were facing.

Using app

11 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 17, 2021

I used this app to schedule my massages activity and it works well. If there is a bug the support team is amazing to support you. It would be nice if the app has a stand-alone Sesami portal to log into and work with the staff.

Store

YOU OFF

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2021

I was very nervous changing booking platforms but I wanted everything connected from my shop. This app is exactly what I was looking for and very easy to setup and manage!!! - idesignmystory.com

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

Used this app for bookings for our startup waxing studio - easy to configure and integrate into the shopify theme. Support team has been fantastic!

Using app

3 months

Total reviews

7

Average rating

4.6

5 / 5 Share

Nov. 26, 2021

After some problems enabling the button for other product and collection pages customer support helped us to solve it. I have to say that we received support, including from top management, to make work what we wanted to do in our ecommerce. Meaning they care about make their product be useful for your business. They have been making some improvements to the functionality, so we feel they are a good partner to go with in the long run.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Enrico, Thank you for giving Sesami a try and sharing your experience here. We're happy we got connected almost instantly, verified that Sesami is compatible with the Impulse 2.0 theme out of the box and we got to find the issue you've been experiencing. Sesami loads on the product page it's been already added to. In your case (great idea!) you wanted to have the button on a product theme section just under another product. With 2.0 theme architecture, that should be a common workflow and we'll make sure to provide the proper documentation and the solution from now on. Thanks for being such a good partner to us and we're excited for what we'll build together.

5 / 5 Share

Nov. 11, 2021

Works flawlessly! The support is superb! Their onboarding consultation open the door to new options that made a great app even better. Can't say enough nice things about them!

Store

NYCryo

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2021

Very friendly and great support team! They helped me setup the app with my theme (wookie) and now it is working.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2021

Honestly didn’t know customer service could ever be this good. The app is pretty good but there’s a lot of things that were lacking upon install (mostly just me not understand how it worked) but I instantly received help even before asking for it. Since then Ehsan and his team have kept helping me and pretty much set up the perfect booking system on my store. Right now Sesami works in ways I didn’t think were possible and the team is still busy making it better daily. If you think this app won’t suit your needs, just email the Sesami team because you’re most likely wrong. Best booking app on Shopify.

Using app

Over 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Oct. 2, 2023

I had Sesami before and I uninstalled because the app didn't meet an important need that my business had, I downloaded many apps but after a year I had to go back with Sesami... and I can't be more grateful! They worked on options so they can fulfill my company needs, they have done WAY MORE than they had to so I can have all the services and if I keep going I won't stop. if you want an app with excellent customers service dedicated on helping you and your business grow this is the app that you need!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 2, 2021

It helped more work through complicated steps that I do not typically understand! I love this and meets my requirements!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

I recently switched to Sesami to handle my strategy session bookings. It was easy to set up and has a simple client-facing interface. I had some questions during my set up and both the customer support and development team went above and beyond to help me out!

Store

Bonbo

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

I used this app to coordinate in-person class scheduling on my website. The support staff is INCREDIBLE and I was able to quickly get my whole schedule up and running just the way I hoped it would function.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

Aymane was excellent! I was having issues making my calendar availability visible and in a few minutes he found the issue and resolved it for me :) All through online chat. Without his amazing customer service I would have given up altogether. It was great to have real person to offer service 24/7 :)

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

good to use as a booking app but why cant i just use it for multiple purpose like appointment and membership?

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

Resourceful customer service, fast and reactive. Appreciate the support! Reco: we are looking forward the development of the new feature of the daily based rental/booking system.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

This is such a great app so I am going to give it 5 stars. Their customer service is super on point and they have always gone out of their way to hop on a call if needed. I am 48 and sometimes these other apps will just send you over instructions that seem like its in another language that I don't understand. But sesame goes out of there way to walk me through it so it engrains in my brain. The only advice I would offer them for the future, is if when you click on "select time", and it goes to the dates and times available, I wish there was a feature I could put the name of each class. But regardless, I found a workaround and I am still sticking with sesame.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2021

Super SAV, simple d'utilisation, je recommande. Quelques petits soucis au démarrage sur la visualisation du calendrier, mais le chat de support à su régler rapidement le problème.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 2, 2021

Easy to use, suitable for salon and massage businesses. The main benefit of this app the to allow customer to be able to select and purchase products or services for a time frame / slot

Using app

3 months

Total reviews

1

Average rating

5.0