RoyalMag review for Propel Replay & Session Record

1 / 5

July 18, 2023

Does not work on dawn theme. you can only see the announcement bar and the footer and the first product image, rest is white blank. Used to work

Using app

4 months

Total reviews

4

Average rating

3.0

Developer Reply

Hello friends at RoyalMag, We've reviewed your site, and it appears it has a fade-in effect that hides the content on page load and reveals it over a portion of a second. That's hiding the content from our recording tool. We've adjusted our app to deal with this, and all content on the page should be visible in recordings now. Please reinstall the app and reach out to our support via the in-app chat so we can confirm all is working okay for you now 😊 - Leo @ Propel Commerce

Propel Replay & Session Record for Shopify
Propel Replay & Session Record
4.9 star
578 reviews

Record shoppers with replay, heatmaps, analytics & surveys

Shopify App Store