Propel Replay, Survey, Heatmap
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easy to install and very valuable to improve your shop
Hello friends at GeurFris.nl, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
It's handy being able to actually see what people are/aren't doing so we can implements the right changes in the right places. Otherwise you're just guessing why people aren't purchasing.
Hello friends at CardFlow360™, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
I love this app and use it every day. Each morning I review yesterday's session recordings to check user behavior and identify optimization opportunities for my website. The replays are clear, easy to navigate, and genuinely help me make better decisions.
Hello friends at PaceYourself, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Very insightful and easy to use app. Ive been able to study our visitors and discover pain points and make quick easy fixes that have drastically improves conversions & user experience. Would definitely recommend.
Hello friends at Pearl Fragrances, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Great Product and quick customer support
Hello friends at Light Plus Nine, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Hello friends at STOMP Athletics, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Hello friends at Journey, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Exceptional service, with quick responses. Works well to view drop-off points in the store as well as making sure that you can get your store to its full potential.
Hello friends at B|G Vitae, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
This is truly such a valuable app. Couldn't recommend more! Love it
Hello friends at olivemae, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Very smart app. The weekly recap email is also an interesting feature. Loving it so far.
Hello friends at La Belle Boutique, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
Super einfach und benutzerfreundlich.
Hallo Freunde bei Minilo, vielen Dank für die großartige Bewertung! Wir wissen das sehr zu schätzen. Viel Spaß mit der App und weiterhin viel Erfolg für euer Unternehmen! 🚀 - Hernane von Propel Commerce
I installed the app about one month ago and so far it does what it says for the most part. I'm mainly interested in seeing the behaviors of my website visitors and the replays help with this. I'm still learning how heatmaps work so I can't give a full review on it, yet. Overall, I like the app and would recommend especially for new users. Customer service has been amazing so far and quick with responses.
Hello friends at JJ Limitless, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Tive um problema de pagar o app e ele não funcionar direito, então desinstalei o app e quando fui instalar novamente estavam me cobrando novamente. Entrei em contato com o suporte, leram meu comentário, não responderam e sairam do chat. Não recomendo!
Olá, lamentamos muito que você não tenha conseguido entrar em contato com nosso suporte. Nosso suporte está disponível 16 horas por dia, e sua mensagem foi recebida na sexta-feira às 19h, quando nossa equipe já estava offline. Gostaríamos muito de ajudá-lo(a) com qualquer problema que esteja enfrentando. Entraremos em contato por e-mail para ver o que podemos fazer para ajudar.
Works very good so far and good service!
Hello friends at Bare Living, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Wonderful app, fast support and fixing all issues/adding new features by the support that are actually necessary
Hello friends at Lifted Clothing, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Good app
Hello friends at Revuro, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Hello friends at Piccolo&Co, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
perfect app. can get a lot of information
fantastic app
Hello friends at Max-RPM, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce
Price/quality is ok. Its low price, low quality compared to other options like LuckyOrange. I had a basic plan 9.90 per month and decided to switch to a free plan. Standard billing practice is to retain access to premium features till the end of billed period. But, in this case, even though i had paid for a full month and switched before the end - my premium features were cancelled immediately. I asked the support chat and they confirmed this is how it is. No warnings whatsoever that switching will cancel even already paid features. Its definitely not industry standard - and support mentioned "we will try to find out what went wrong". Maybe start by looking into standard practices and your policies. - Reply to Chris (Propel). - thats not how that went. Read below: As i explained the support employee using a hypothetical situation - what if i had just paid for a month and then cancelled? - he indeed mentioned that due to the very short window they would refund. But in my situation where i had just a few days left of my paid cycle - it would not be the case as it is already cancelled. So no, you did not offer me that, you also failed to offer me access to the features for the days i had left.
Thanks for the feedback and correction. Our agent should have offered you a refund for your unused plan time, and I've sent that along to you. Please rest assured that we'll be shipping an improved downgrade flow in the next couple weeks that will keep those features active through the end of the billing cycle. - Chris @ Propel Commerce
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