All reviews

Rating Breakdown

  • 5
    95% (522 ratings)
  • 4
    2% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 88% (481)
Review RSS Feed Review RSS Feed

4 / 5 Share

March 30, 2026

App is very good and accurate with recordings as well as heat maps, Highly recommend. Price friendly for starter stores but gets used up quickly.

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at BrisCollection, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

4 / 5 Share

March 26, 2026

Very helpful for figuring out where the customers are hitting snags.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Becky Sweeney, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

4 / 5 Share

March 11, 2026

Using app

About 1 month

Total reviews

3

Average rating

4.3

Developer Reply

Hello friends at Carfia.com, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

4 / 5 Share

Dec. 22, 2025

Using app

5 days

Total reviews

2

Average rating

4.5

Developer Reply

Hello friends at Queen K Candle Co., Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

4 / 5 Share

Dec. 1, 2025

Have only been using the app for a short time but so far its fairly insightful especially the recordings. Easy to install and the support team are responsive and helpful. Would reccomend.

Using app

7 days

Total reviews

9

Average rating

4.6

Developer Reply

Hello friends at Wattle&Clay, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

4 / 5 Share

Oct. 7, 2025

Great for analytics on customer dropoffs and frustrations in e-commerce. Helped optimize pages a lot! The one thing I wish it had is a little bit better preferences on what to record so i can choose single pages to watch!

Store

SkinAct

Using app

About 1 month

Total reviews

4

Average rating

4.8

4 / 5 Share

Jan. 21, 2025

I only used the free trial for a few minutes, and so far it looks good.

Store

Inaury

Using app

6 minutes

Total reviews

12

Average rating

4.9

4 / 5 Share

Sept. 26, 2024

The interface could be better like "Lucky Orange"

Using app

6 days

Total reviews

3

Average rating

4.7

4 / 5 Share

July 5, 2024

Works great. Could improve UI

Using app

8 days

Total reviews

5

Average rating

4.0

4 / 5 Share

June 15, 2023

良い製品と素晴らしいサポートでおすすめです。 ユーザーの行動を正確に再現してくれるのでサイトの改善に役立ちます。 問題があった場合にも素早いサポートで解決してくれる安心感があります。 単機能の割に少し値が張るため★4としました。

Using app

2 months

Total reviews

3

Average rating

4.7

Developer Reply

コタンタンの皆さん、こんにちは。 YASUYUKIさん、レビューありがとうございます!高いと思われて申し訳ありません。 🚀 これ以上の便利さと機能を備えたアプリは他にはないと思います。また、専任のカスタマー サービス チームが年中無休で営業しています。 - レオ @ プロペルコマース === Hello friends at COTANTIN, Thank you very much for the review, YASUYUKI! We're sorry to hear that you think it's pricey! 🚀 I believe you will never find any other app with more usefulness and features plus a dedicated Customer Service Team open 6 days a week! - Leo @ Propel Commerce

4 / 5 Share

May 7, 2022

Great app, does what it says, excellent customer service. Love being able to replay my website visits to see what my customers see.

Using app

18 days

Total reviews

1

Average rating

4.0

4 / 5 Share

March 29, 2022

It's a great app since it's free. Replay is really helpful for starting business finding the way to improve.

Using app

25 days

Total reviews

3

Average rating

4.7