Propel Replay, Survey, Heatmap
Record shoppers with replay, heatmaps & analytics, boost sales
Rating
4.9
feedback
443
chart
#43
All reviews
Review RSS Feed
Dec. 9, 2025
not sure where all these good reviews are coming from. Recorded only a fraction of the sessions and support leaves you hanging
Hello friends at Rama Baby, I’m sorry to hear about your experience. That’s not the result we want for you. For transparency, our support logs show that our team replied to your live chat within ten minutes, but it looks like we may have missed each other after that. I’m sorry we didn’t get things resolved in your case. We take both recording reliability and support responsiveness very seriously. If you’re open to it, please reach out to [email protected] or reply in live chat, and we’ll be happy to investigate and resolve the recording issue you experienced. Sincerely, Chris @ Propel Commerce
Sept. 12, 2022
Werkt tot nu toe redelijk. Gewoon om wat meer inzicht te krijgen in gedrag van de bezoekers. Alleen het bekijken van de video's is niet altijd eenvoudig.
Hello friends at DINelek.nl, Thanks for your feedback. You rated the app as 2-stars, but your review sounds rather positive. Was the 2-star review a mistake? Is there anything we can do to help you get more out of the app? - Chris @ Propel Commerce