Rama Baby review for Propel Replay, Survey, Heatmap

2 / 5

Dec. 9, 2025

not sure where all these good reviews are coming from. Recorded only a fraction of the sessions and support leaves you hanging

Using app

3 days

Total reviews

5

Average rating

4.4

Developer Reply

Hello friends at Rama Baby, I’m sorry to hear about your experience. That’s not the result we want for you. For transparency, our support logs show that our team replied to your live chat within ten minutes, but it looks like we may have missed each other after that. I’m sorry we didn’t get things resolved in your case. We take both recording reliability and support responsiveness very seriously. If you’re open to it, please reach out to [email protected] or reply in live chat, and we’ll be happy to investigate and resolve the recording issue you experienced. Sincerely, Chris @ Propel Commerce

Propel Replay, Survey, Heatmap for Shopify
Propel Replay, Survey, Heatmap
4.9 star
443 reviews

Record shoppers with replay, heatmaps & analytics, boost sales

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