Propel Replay, Survey, Heatmap

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of installation and use, as well as the valuable insights it provides into customer behavior on their online stores. Customers appreciate the clear session replays, heatmaps, and the ability to identify areas for improvement. The customer support is highlighted as exceptional, with quick responses and helpful assistance. Users also mention that the app has helped them make data-driven decisions to optimize their websites for better conversions and user experience. However, there is one negative review mentioning issues with billing and cancellation of premium features.