Propel Replay, Heatmap & AI for Shopify

Propel Replay, Heatmap & AI

Lost sales? Session recording, replays, heatmaps, AI analytics
Rating
4.9
Feedback
689
Reviews
Chart
#111
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app are overwhelmingly positive, with users praising its ease of installation and use, as well as the valuable insights it provides into customer behavior on their online stores. Customers appreciate the clear session replays, heatmaps, and the ability to identify areas for improvement. The customer support is highlighted as exceptional, with quick responses and helpful assistance. Users also mention that the app has helped them make data-driven decisions to optimize their websites for better conversions and user experience. However, there is one negative review mentioning issues with billing and cancellation of premium features.

Time spent using app
How long merchants keep the app installed.
Less than an hour 9%
Less than a day 16%
Less than a month 39%
Less than a year 28%
More than a year 3%
All reviews
5 / 5 Share
Sept. 22, 2026

I would use this app all the time

Store Using app Total reviews Average rating
Smash Price Shop About 1 hour 7 5.0
Developer Reply

Hello friends at Smash Price Shop, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Sept. 21, 2026

I find it particularly handy for checking the source of customers as sometimes they don't get tracked properly but this app shows it. As well as the customer behaviour of course and site usability. It lets you easily spot when something it's not working both on the site but also regarding marketing campaigns, as you easily spot 'bounces' and poor traffic.

Store Using app Total reviews Average rating
Awen Nook 3 months 1 5.0
Developer Reply

Hello friends at Awen Nook, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
Sept. 21, 2026

Store Using app Total reviews Average rating
Developer Reply

Hello friends at Diesel Electronic Supply, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app, and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
Sept. 20, 2026

must have app

Store Using app Total reviews Average rating
Migant 5 days 2 5.0
5 / 5 Share
Sept. 20, 2026

Yes, Propel Replays has been really helpful so far. It’s easy to use and gives us a much better understanding of how visitors interact with our store. It has also helped us spot a few things we probably wouldn’t have noticed otherwise.

Store Using app Total reviews Average rating
Soulfy About 1 month 2 5.0

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