Propel Replay, Survey, Heatmap for Shopify

Propel Replay, Survey, Heatmap

Fix lost sales: record session replays, heatmaps, AI analytics

Rating

4.9

feedback

576

Reviews

chart

#45

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    18%
  • Less than a month
    40%
  • Less than a year
    29%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its effectiveness in understanding customer behavior, improving site performance, and providing valuable insights for increasing conversions. Many users appreciate the ease of use, the helpful support team, and the variety of features such as session replays, heatmaps, and surveys. The app is described as a game-changer for optimizing user experience and making data-driven decisions. However, there are a few mentions of issues with the dashboard clarity and pricing for some users.

Highlights

Positive feedback on understanding customer behavior and improving site performance
Praise for the ease of use and helpful support team
Appreciation for features like session replays, heatmaps, and surveys
Described as a game-changer for optimizing user experience and increasing conversions
Some users mention issues with dashboard clarity and pricing

Rating Breakdown

  • 5
    95% (549 ratings)
  • 4
    3% (15 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 89% (514)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 22, 2026

I use it for session replays and it works very well

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2026

It’s nice to get an initial impression of how our shop is being received and what customers are looking at and what they aren’t.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

Using app

25 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2026

Incredible service, with great features, and everything you need to learn more about your store and customers. Very helpful customer service agents and easy to work with

Using app

20 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Date in a Crate, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

May 18, 2026

Great for watching customer behavior, what they are interested in and issues they encounter.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Seek Truth Graphics, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

All reviews

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