Propel Replay, Survey, Heatmap
Record shoppers with replay, heatmaps & analytics, boost sales
Rating
4.9
feedback
548
chart
#53
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
18%
-
Less than a month
40%
-
Less than a year
29%
-
More than a year
2%
Reviews Summary
The reviews for the Shopify App are overwhelmingly positive, with users praising its functionality, ease of use, and customer support. Many users find the app to be a valuable tool for understanding customer behavior through features like replays and heatmaps. The support team is highlighted for being responsive, helpful, and knowledgeable, making the overall experience smooth and stress-free. However, there are a few negative reviews mentioning issues with the app's reliability, clarity of the dashboard, and confusion in usage. Some users also expressed disappointment with the lack of a truly free plan and encountered challenges with session recordings.
Highlights
Review RSS Feed
All reviews
April 13, 2026
I've been using it for a few days now, still figuring it out, but I find it very useful, practical, and easy to use. It has features like recording visits (which works smoothly and well), heat maps, and even surveys! (quite configurable to fit the store's design). The customer service was excellent; Tom helped me very kindly, and I'm very happy with it!
April 12, 2026
A truly wonderful application
Hello friends at Deconour, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce
April 11, 2026
works like a train perfect in every corner
Hello friends at Damora-Care, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce
April 9, 2026
Love the visibility to see when my site is being viewed, what they are looking at and what time of the day is the most important for my audience. Great data to help the conversation. The support and customer service team is outstanding!
Hello friends at Get DAH Designs, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce
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