Propel Replay, Survey, Heatmap for Shopify

Propel Replay, Survey, Heatmap

Fix lost sales: record session replays, heatmaps, AI analytics
Rating
4.9
Feedback
610
Reviews
Chart
#102
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its value, ease of use, and helpful features like session replays and heatmaps. Many users appreciate the insights provided by the app, such as identifying issues on their website and understanding customer behavior. The customer service is also highlighted as responsive and supportive. However, there are a few negative reviews mentioning issues with billing, feature access, and pricing practices that some users found disappointing. Overall, the app seems to be highly recommended for improving conversions and optimizing online stores, especially for new users.

Time spent using app
How long merchants keep the app installed.
Less than an hour 10%
Less than a day 17%
Less than a month 41%
Less than a year 29%
More than a year 2%
All reviews
5 / 5 Share
July 2, 2026

easy to install and very valuable to improve your shop

Store Using app Total reviews Average rating
GeurFris.nl 15 minutes 1 5.0
Developer Reply

Hello friends at GeurFris.nl, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
July 2, 2026

It's handy being able to actually see what people are/aren't doing so we can implements the right changes in the right places. Otherwise you're just guessing why people aren't purchasing.

Store Using app Total reviews Average rating
CardFlow360™ 6 days 2 5.0
Developer Reply

Hello friends at CardFlow360™, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
July 2, 2026

I love this app and use it every day. Each morning I review yesterday's session recordings to check user behavior and identify optimization opportunities for my website. The replays are clear, easy to navigate, and genuinely help me make better decisions.

Store Using app Total reviews Average rating
PaceYourself 9 days 5 4.8
Developer Reply

Hello friends at PaceYourself, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
July 1, 2026

Very insightful and easy to use app. Ive been able to study our visitors and discover pain points and make quick easy fixes that have drastically improves conversions & user experience. Would definitely recommend.

Store Using app Total reviews Average rating
Pearl Fragrances About 23 hours 4 5.0
Developer Reply

Hello friends at Pearl Fragrances, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
June 30, 2026

Great Product and quick customer support

Store Using app Total reviews Average rating
Light Plus Nine 29 days 5 4.2
Developer Reply

Hello friends at Light Plus Nine, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

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