Propel Replay, Survey, Heatmap for Shopify

Propel Replay, Survey, Heatmap

Fix lost sales: record session replays, heatmaps, AI analytics
Rating
4.9
Feedback
590
Reviews
Chart
#106
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful insights into customer behavior, and excellent customer service. Many users found the session replays and heatmaps to be valuable tools for optimizing their stores and increasing conversions. The support team, especially Tom, received high praise for being responsive, helpful, and proactive in assisting users with setup and troubleshooting. Some users mentioned that the app helped them identify and fix issues on their sites that were impacting the user experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 10%
Less than a day 18%
Less than a month 41%
Less than a year 29%
More than a year 2%
All reviews
5 / 5 Share
June 8, 2026

Store Using app Total reviews Average rating
Zeyta Jewellery 17 minutes 2 5.0
Developer Reply

Hello friends at Zeyta Jewellery, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share
June 8, 2026

Fantastic app , helps me see what customers are doing on-site and see the weaknesses

Store Using app Total reviews Average rating
Yas Mart About 16 hours 1 5.0
Developer Reply

Hello friends at Yas Mart, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
June 8, 2026

Great app to track how customer are moving inside your website and detect patterns to improve CRO. Free plan is more than great for when you are starting a new business. It has many different tools like sessions recording, heatmaps and IP exclusion. Great customer service as well.

Store Using app Total reviews Average rating
The Lumen Method 3 days 1 5.0
Developer Reply

Hello friends at The Lumen Method, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
June 5, 2026

great way to see what your customers are actually doing on the site. make good changes instead of making random changes and hope it increases sales

Store Using app Total reviews Average rating
Flat Peak 7 days 3 5.0
Developer Reply

Hello friends at Flat Peak, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share
June 4, 2026

It tracks forms, other apps do not do that

Store Using app Total reviews Average rating
NURDIN About 2 hours 4 5.0
Developer Reply

Hello friends at NURDIN, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

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