All reviews

Rating Breakdown

  • 5
    95% (523 ratings)
  • 4
    2% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 88% (481)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 27, 2026

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at SlickFit, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

March 27, 2026

In the past we used Hotjar (I think it's called something else now), but this is much better because it's in Shopify. Having qualitative data like session replays is essential, and Propel is designed in a way that's tailored to how shop owners use this kind of data.

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Strudel3D, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

March 27, 2026

Absolutely! I’d be happy to share my experience on the App Store. The app has been really helpful and easy to use. Thanks again for all the support!

Store

Nauxora

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Nauxora, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

March 26, 2026

Great App. Great customer support.

Using app

4 days

Total reviews

5

Average rating

5.0

Developer Reply

Hello friends at Custom Jewel Company, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

4 / 5 Share

March 26, 2026

Very helpful for figuring out where the customers are hitting snags.

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello friends at Becky Sweeney, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

March 26, 2026

Very good app!!

Store

Velqlo

Using app

5 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello friends at Velqlo, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

March 26, 2026

Store

yezey

Using app

About 1 hour

Total reviews

9

Average rating

5.0

Developer Reply

Hello friends at yezey, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

March 25, 2026

Store

NESLAKO

Using app

15 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at NESLAKO, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

March 25, 2026

Using app

6 days

Total reviews

5

Average rating

4.2

Developer Reply

Hello friends at Cevora Derma, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

March 25, 2026

The app is so easy to use! The data it provides is extremely useful and the customer service is great!

Using app

7 days

Total reviews

12

Average rating

5.0

Developer Reply

Hello friends at Arte Comercializadora, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

March 25, 2026

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at MEDIPEEL SPAIN, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

March 25, 2026

Store

Tenniix

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Tenniix, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

1 / 5 Share

March 16, 2026

I tried this app but honestly wasn’t very impressed. It works sometimes, but overall it feels a bit unreliable and confusing to use. The dashboard isn’t very clear and it took me a while to figure out where everything was. I also expected the features to work more smoothly. For the price, I think there are better options available on the Shopify App Store.

Using app

2 minutes

Total reviews

12

Average rating

2.4

Developer Reply

Hello friends at Avontuurtje, We looked into your account and noticed that our app isn't enabled in your theme, and a plan hasn't been selected yet. Without a plan (we have a free option!), recordings are limited to just 10 pageviews and most features won't be available. That would definitely make the experience feel limited and confusing. We've reached out via email and live chat to help get you fully set up. We're confident the experience will be night and day once everything is configured properly, and we'd love the chance to show you. - Chris @ Propel Commerce

5 / 5 Share

March 14, 2026

This app is very good. The best app about Replays and Headmaps that I've used

Store

Korvyn

Using app

About 15 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Korvyn, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Ryan @ Propel Commerce

1 / 5 Share

March 14, 2026

horrible app!!! I did not like the quality i deleted the app having app less than a week not using the app and they still are trying to charge me $77 which is the annual fee when i deleted the app the fist week!!!!

Using app

8 days

Total reviews

1

Average rating

1.0

Developer Reply

Propel Replays includes a 7-day free trial. You were on a paid plan from Mar 5th to Mar 13th - a total of 8 days - and so Shopify automatically charged you when your free trial period ended. Rest assured that we can assist with this. Please contact [email protected] for assistance.

5 / 5 Share

March 12, 2026

Great app

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Caro Ruiz Studio, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce

5 / 5 Share

March 12, 2026

awesome app

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

The support was truly perfect. When I couldn’t figure things out, he requested access and set everything up himself. It was incredibly fast and worked perfectly. Really appreciate the great help! - Florian from Germany

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2026

very grate app

Using app

8 months

Total reviews

11

Average rating

5.0

Developer Reply

Hello friends at Deals By Winley, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Tom @ Propel Commerce

5 / 5 Share

March 12, 2026

Incredibly easy to use and set up, and a really powerful tool to have, even in free mode.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Bloomster, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! πŸš€ - Hernane @ Propel Commerce