All reviews

Rating Breakdown

  • 5
    96% (422 ratings)
  • 4
    2% (8 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 93% (406)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 12, 2025

The current version is quite useless and practically impossible to use — the heatmap doesn’t load at all, and the replay only records a few seconds. Customer support mentioned that these issues will be addressed in a future release, but the exact launch date is still unknown. In short, the current version is immature and comes with multiple problems.

Using app

6 days

Total reviews

5

Average rating

4.2

Developer Reply

Hello friends at PaintArtHub, I’m really sorry our app didn’t work as expected on your shop. Propel Replays does record full-length sessions. What you described usually points to an app or theme conflict - possibly your geolocation redirects. If you’re open to it, we’ll get this fixed for you fast. We’re also rolling out a major heatmaps upgrade at the end of September. We’d love the chance to make this right for you. If you can email us at [email protected], we’ll jump on it right away. - Chris @ Propel Commerce

5 / 5 Share

Sept. 8, 2025

Love the experience. It's better than other apps I tried! 10/10 Support, 10/10 features.

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at SparkrLabs, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Sept. 8, 2025

Easy to set up and use. The replays are clear and concise. The free plan let's you use the main features and decide if its a good fit. The support team is helpful and responsive.

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Clever Housewife Digital, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Sept. 4, 2025

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at EIM Technology (EVO-IN-MOTION Technology Ltd.), Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 30, 2025

Great experience with the app so far. Lots of useful information and I'm excited to continue leveraging it and see how it can help with conversion

Using app

27 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Mighty Mejdool, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Aug. 29, 2025

Really helpful and fast support, very good features, and better price. Considering of buying at the moment, but free plan is very good as well.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Farkındalık Yazarlığı Atölyesi, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 28, 2025

Awesome App for Recording Visitors on your store, really Recommend, Hernane Supports was Incredible, you don't regret using this app, good service.

Using app

3 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 27, 2025

good app

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Aguacero | Transforma tu Piel & Cabello, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

Aug. 25, 2025

So far so good. Really easy to use and gives you great insight!

Store

MODTIME

Using app

1 day

Total reviews

6

Average rating

5.0

Developer Reply

Hello friends at MODTIME, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 25, 2025

Propel Replay is hands down the best activity recording app available. The customer service is excellent (Tom from customer service is the absolute GOAT!), the platform is simple to use, and it’s incredibly helpful for store development and A/B testing. Even if you only try the free version, download it, you’ll gain valuable insights into how customers interact with your store!

Using app

5 months

Total reviews

8

Average rating

5.0

Developer Reply

Hello friends at Sharpen Up 365, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

Aug. 16, 2025

Nice support – Das Team reagiert schnell und hilfsbereit, selbst bei komplexeren Fragen. Die Einrichtung von Propel Replay war unkompliziert, und die Funktionen sind übersichtlich gestaltet. Besonders hilfreich ist, dass ich genau sehen kann, wie Kunden sich im Shop bewegen

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at TerrazzoWerk, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Aug. 14, 2025

This app is great! When I start using this I know where I can improve my shop. More people need to have this. I can see directly where people are scrolling to and what they want. I will grow because of this

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

funktioniert einwandfei, must-have für alle die CR optimieren wollen

Using app

About 13 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hallo Freunde von aktivshohle, Vielen Dank für die tolle Bewertung! Wir freuen uns sehr über deine Bewertung. Viel Spaß mit der App und viel Erfolg für dein Unternehmen! 🚀 – Hernane @ Propel Commerce

5 / 5 Share

Aug. 2, 2025

Great !

Using app

About 5 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello friends at Linara Nova, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce

5 / 5 Share

Aug. 1, 2025

I really get a lot from the propel app. The heatmaps and the replay are brilliant - i can see what the customer is up to on my page. plus the support is great

Using app

About 19 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Torque & Tidy Ltd, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

July 31, 2025

Really good has helped us a lot in terms of understanding our audience

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello friends at Michael Spiers, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Hernane @ Propel Commerce

5 / 5 Share

July 28, 2025

Store

My Store

Using app

1 day

Developer Reply

Hello friends at My Store, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

July 28, 2025

Using app

2 months

Total reviews

6

Average rating

4.8

Developer Reply

Hello friends at The House of Blondie, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Tom @ Propel Commerce

5 / 5 Share

July 27, 2025

Great app

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2025

Great app.

Store

Orvano

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello friends at Orvano, Thank you for the AWESOME review! You are very much appreciated. Enjoy the app and more power to your business! 🚀 - Ryan @ Propel Commerce