Propel Replay, Survey, Heatmap

Tive um problema de pagar o app e ele não funcionar direito, então desinstalei o app e quando fui instalar novamente estavam me cobrando novamente. Entrei em contato com o suporte, leram meu comentário, não responderam e sairam do chat. Não recomendo!

Works very good so far and good service!

Wonderful app, fast support and fixing all issues/adding new features by the support that are actually necessary

Good app

perfect app. can get a lot of information

fantastic app

Price/quality is ok. Its low price, low quality compared to other options like LuckyOrange. I had a basic plan 9.90 per month and decided to switch to a free plan. Standard billing practice is to retain access to premium features till the end of billed period. But, in this case, even though i had paid for a full month and switched before the end - my premium features were cancelled immediately. I asked the support chat and they confirmed this is how it is. No warnings whatsoever that switching will cancel even already paid features. Its definitely not industry standard - and support mentioned "we will try to find out what went wrong". Maybe start by looking into standard practices and your policies. - Reply to Chris (Propel). - thats not how that went. Read below: As i explained the support employee using a hypothetical situation - what if i had just paid for a month and then cancelled? - he indeed mentioned that due to the very short window they would refund. But in my situation where i had just a few days left of my paid cycle - it would not be the case as it is already cancelled. So no, you did not offer me that, you also failed to offer me access to the features for the days i had left.

Fantastic app , helps me see what customers are doing on-site and see the weaknesses

Great app to track how customer are moving inside your website and detect patterns to improve CRO. Free plan is more than great for when you are starting a new business. It has many different tools like sessions recording, heatmaps and IP exclusion. Great customer service as well.

great way to see what your customers are actually doing on the site. make good changes instead of making random changes and hope it increases sales

It tracks forms, other apps do not do that

So got this app on the free trial. I have since moved to a pay plan Firstly I have not even used all the features yet so I can only initially comment on the bit that I got it for initially Ok so why do I like this? So the video replays are a game changer. I watched about 20 and spotted our image size for products was resulting in people having to scroll down to the thumbnails under and then back up to view image. I would imagine this was really annoying and probably resulted in some leaving. So we edited it so this was not required Also spotted some collections would have all the products so people were scrolling. On the mobile app the filters were less obvious so we inserted a featured collection block at the top so at least there was a quick easy narrow down for those browsing There are more but you can really spot the things that customers value and linger on and so make them more prominent or available earlier in the page.

Great app!! easy installation process and very good analytics to take from heatmaps and recordings

good

App molto interessante, sono all'inizio con il mio negozio e l'ho installata per capire dove si fermano i possibili clienti e capire come iniziare a vendere

Good experience with the app so far. Keep up the good work. It would be great if the session recording post clicking of checkout button is also included.

Have been using the app for a week now. It is great - gives me good insight into what is happening with the visitors on my store and where they bounce off. Awesome app to improve conversions.

Super useful app and really helpful support from Tom!