Luvasmr review for Propel Replay, Survey, Heatmap

Hello friends at Luvasmr, Thank you for sharing your experience. That's certainly not the experience we want our users to have - nor is it typical. We take recording quality very seriously, which is why over 650 other merchants have left us 5-star reviews. We haven’t received any other reports of the scrolling or mouse-movement glitches you described, but we’d have been happy to dig in and resolve this for you if we’d known it was happening on your store. If you’re willing, please drop us a note at [email protected] or through the in-app chat. We'll do our best to identify what went wrong and make it right. Your feedback helps us keep the experience rock-solid for every merchant, and we’d love the chance to turn this around for you. - Chris @ Propel Commerce