Silk kaftan review for Propel Replay & Session Record

1 / 5

Aug. 15, 2022

Due to this app My website shows java script error and product not open many times.I contacted My it guy he give me reason that in this app this app have bug rrweb.min.js.mao due to this bug that java scrip error come. If you are ready for this bug then buy this one.....recording is fine

Using app

14 days

Total reviews

5

Average rating

1.2

Developer Reply

The error on your shop is not coming from Propel Replays. Your shop has a file called 'getData.js' from https://heatmapstorefront.z08tech.com that was generating an error 'can't access property "Status", err.response is undefined'. This appears to be a "heatmap" app. Propel Replays does not have any heatmap feature. This heatmap app is also polluting your Javascript console with the IP and location of your visitors which is not great. Please open the Javascript console in your browser while visiting your site, and you'll see what we're referring to. We've found other issues with your shop as well that may be impacting your visitors. Our support team has tried to reach out to you, but we have yet to hear back. If you'd like help in resolving the issues with your site, please respond to our email or email us at [email protected], and we'll do our best to help with the issues on your site.

Propel Replay & Session Record for Shopify
Propel Replay & Session Record
4.9 star
399 reviews

Record shoppers, find errors with replays, analytics & surveys

Shopify App Store