Sezzle Widget
Sezzle, The Highest Shopper-Rated BNPL
Rating
3.2
feedback
67
chart
#4,442
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
9%
-
Less than a day
3%
-
Less than a month
12%
-
Less than a year
72%
-
More than a year
4%
Reviews Summary
The reviews for the Sezzle Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include ease of installation, timely payments, fraud order checks, and user-friendly interface. On the other hand, negative aspects mentioned by users include high fees, monthly charges for not meeting sales thresholds, lack of transparency regarding fees, and difficulties with customer support. Some users also expressed frustration with unexpected charges and cancellation policies. Overall, the app seems to have benefits in terms of convenience and boosting sales, but the fees and policies have caused dissatisfaction among some users.
Highlights
Review RSS Feed
All reviews
Nov. 21, 2025
It used to be a helpful tool for our customers. However, Sezzle disabled our account without notification and when I tried to reconnect it, I was told we violate their policies by selling CBD. It's been at least a year since this happened and now I am told if we have gross monthly volume of 1 million dollars we can now apply for a Sezzle account. This is app is NO LONGER SMALL BUSINESS FRIENDLY.
Oct. 21, 2025
Terrible terrible terrible experience. Holding payments for over a month while I "verify my payout account". The account has been added, and receives payments from every other BNPL host except this one. Support was useless. Gave me advice to remove and add back the accounts, which led to further errors and me having to verify my identity and provide more information. Truly can't say enough bad things. Avoid like the plague.
Thank you for taking the time to leave a reply. We are very sorry to hear that your experience has been not been the greatest yet. Please feel free to contact our team at [email protected]. We would be happy to address any of your concerns further.
June 24, 2025
dont use this app, this is a rip off. if your client don't use it, they will invoice you $300
Thank you for leaving a review. Our team can be contacted at [email protected] regarding any questions or concerns about fees!
Feb. 28, 2025
Being charged $15 MONTHLY for not making a sale is shocking!
Thank you for leaving a review. Please don't hesitate to contact us at [email protected] if you have concerns about fees!
Jan. 30, 2025
We didn't even complete the onboarding after hitting a brick wall and learning that on top of the 6.1% commissions, the platform that they operate under charges an additional 2%. It would have been great if you disclosed implied charges from all the partners that you work with from the beginning instead of making us spend days trying to troubleshoot things.
Thank you for leaving a review. Please feel free to contact our team at [email protected] if you have concerns about your fee rate. We would be happy to assist further.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more