Sezzle Widget
Sezzle, The Highest Shopper-Rated BNPL
Rating
3.5
feedback
97
chart
#3,356
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
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Less than a day
1%
-
Less than a month
7%
-
Less than a year
70%
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More than a year
19%
Reviews Summary
The reviews for the Sezzle Shopify App are mixed, with both positive and negative feedback from merchants. Positive aspects highlighted include the ease of installation, user-friendliness, and timely payments. However, negative themes that emerge include high fees, especially the $15 monthly charge for not meeting a sales threshold, lack of transparency regarding additional charges, and issues with customer service. Some merchants found the fees to be too high for small businesses, leading to the decision to remove the payment option.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 30, 2025
We didn't even complete the onboarding after hitting a brick wall and learning that on top of the 6.1% commissions, the platform that they operate under charges an additional 2%. It would have been great if you disclosed implied charges from all the partners that you work with from the beginning instead of making us spend days trying to troubleshoot things.
Oct. 18, 2024
very easy to install on my store. so far so good.
Thank you for your great review; we're happy to hear that your experience with Sezzle has been good!
Sept. 16, 2024
So far so good. Payments are right on time and also sezzel checks for fraud orders as well. Keep this up.
We are glad to hear about your great experience with Sezzle and we are happy to assist you in fraud detection on orders as well!
Aug. 31, 2024
I chose Sezzle as a buy now, pay later option for my customers due to the price range of my products. I have received purchases of $600 or more and the fees dig so deeply into my profit that it makes no sense to have this as an option because after being charged almost $100 in fees my profits are going to Sezzle. Also, having to pay an additional $15 fee if I haven't received a purchase is just not fair. After Pay is much better. When I receive an order from a customer that chooses Sezzle as an option I automatically cringe due to the high fees. I will be removing Sezzle as an option. I will say, I have been hanging on due to the fact that all of my marketing materials promotes Sezzle as an option but it truly isn't working for me or the future health of my business.
Thank you for taking the time to leave a review; we are sorry to hear that your experience has not been great yet. Please feel free to contact us at accounts@sezzle.com. We would love to discuss how we can better assist your business!
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