Rating
3.8
feedback
89
chart
#110
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
2%
-
Less than a month
8%
-
Less than a year
85%
-
More than a year
0%
Reviews Summary
The reviews for the Sezzle Shopify App are mixed, with both positive and negative feedback from users. Positive aspects include easy integration, increased sales, and helpful customer service. Users appreciate the convenience for customers and the ability to offer payment plans. However, negative themes include high fees, unexpected charges, issues with the app not working properly, and poor customer service. Some merchants expressed frustration with being charged monthly fees even if the service is not used or if they don't meet a certain sales threshold. Overall, the app seems to have benefits in terms of boosting sales and providing payment flexibility, but the fees and customer service issues are areas of concern.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
May 14, 2024
It would be absolutely perfect if they didn't charge you $15 every single month even if nobody has used the service. Pretty tough on small business owners or those just getting started.
April 30, 2024
Not a great experience for Merchants. Charging a $15 fee if customers aren't using the option and then having the audacity to announce a $14.99/month option to get same day payouts (which should be standard) is such a joke. I hope they go bankrupt and out of business.
Thank you for leaving us a review. Please feel free to contact our team at [email protected] if you have additional comments or concerns about fees. Our team would love to assist or clarify further!
April 15, 2024
I've been using Sezzle for about a year and have been getting consistent sales from them. I find it easy to use and have no complaints.
We are happy to hear that you and your customers are loving Sezzle!
April 6, 2024
I highly recommend Sezzle! Great customer service, Fast Payouts, and high interest yield!!
Thank you for your great review and your recommendation!
March 31, 2024
COMPLETE waste of money! I'm charged $15 per month regardless to if the service is used by customers or not. The service is definitely NOT worth $15 per month. It doesn't even work most of the time. Customer service is also horrible! They don't even seem to troubleshoot the issues. I've missed many orders because of the service not working and, still no resolution
We're sorry to hear that you have not had a good experience so far. Our team would love to troubleshoot your issues and address your concerns! Please feel free to contact us at [email protected]. We look forward to assisting you further soon!
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