Sezzle Widget
The reviews for the Sezzle app on Shopify are mixed, with both positive and negative feedback from users. Positive aspects include easy installation, fast payouts, fraud order checks, and user-friendly interface. On the other hand, negative themes include high fees, monthly charges for low sales volumes, lack of transparency regarding policy changes, and issues with customer service and account freezing. Some users found the fees to be too high, especially for small businesses, and experienced difficulties with cancellations and integration into their websites.
DON'T USE SEZZLE!!!! They basically charge you $15 if you don't sell more than $300 in sales for them, which we did not. And I was told that they were charging me $15 since 2022, it is now 2026 and the total was $650 they charged as overdraft fees. I was told that they changed this in 2022 but never received any notification. They "Froze" my account which is basically cancelled it. When I let them know that they have been pretty much skimming my bank account since 2022 and that I would like a refund, they told me that there is no refund at all and I should delete the APP!!! So I will be involving a lawyer. None of the other payment method I have on my website which is many including AfterPay which I have had for just as long, have ever charged me an overdraft fee like a bank. DON'T DOWNLOAD OR USE SEZZLE, THE WILL LITERALLY TAKE MONEY OUT OF YOUR ACCOUNT ONE WAY OF THE OTHER.
It used to be a helpful tool for our customers. However, Sezzle disabled our account without notification and when I tried to reconnect it, I was told we violate their policies by selling CBD. It's been at least a year since this happened and now I am told if we have gross monthly volume of 1 million dollars we can now apply for a Sezzle account. This is app is NO LONGER SMALL BUSINESS FRIENDLY.
We appreciate you taking the time to leave feedback about your Sezzle experience. Please feel free to contact us at [email protected] if you have further questions or concerns!
Terrible terrible terrible experience. Holding payments for over a month while I "verify my payout account". The account has been added, and receives payments from every other BNPL host except this one. Support was useless. Gave me advice to remove and add back the accounts, which led to further errors and me having to verify my identity and provide more information. Truly can't say enough bad things. Avoid like the plague.
Thank you for taking the time to leave a reply. We are very sorry to hear that your experience has been not been the greatest yet. Please feel free to contact our team at [email protected]. We would be happy to address any of your concerns further.
dont use this app, this is a rip off. if your client don't use it, they will invoice you $300
Thank you for leaving a review. Our team can be contacted at [email protected] regarding any questions or concerns about fees!
We didn't even complete the onboarding after hitting a brick wall and learning that on top of the 6.1% commissions, the platform that they operate under charges an additional 2%. It would have been great if you disclosed implied charges from all the partners that you work with from the beginning instead of making us spend days trying to troubleshoot things.
Thank you for leaving a review. Please feel free to contact our team at [email protected] if you have concerns about your fee rate. We would be happy to assist further.
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