Shein and Temu dropshipping

Bonjour, Je trouve le service client extrêmement lent! Demande ouverte vendredi pas de réponse. Les aides sur la plateforme ne sont pas forcément à la hauteur des questionnements. Est ce mitigés

We’ve generally had a good experience with SHIONIMPORTER and it has helped us import a large number of products into our Shopify store over time. The system is usually straightforward to use and has been an important part of our workflow. However, recently we’ve started experiencing serious issues that are affecting our business operations. Products are sometimes importing with incorrect pricing, and there are frequent API credential mismatches that prevent products from publishing correctly to Shopify. This creates a major risk when running an active online store because pricing and stock accuracy are critical. The biggest concern is reliability and support availability. This morning, the entire system appeared to be down. We could not access the importer platform at all, and even the SHIONIMPORTER website/support links were unavailable. That means there was no way to submit a technical support request or report the issue. When a business depends on the platform daily for importing and fulfilling products, complete downtime without accessible support becomes extremely stressful. We understand that technical issues can happen, but there needs to be better system stability, communication during outages, and an alternative support method when the main website is offline. At the moment, it leaves users stuck with no updates and no way to continue working.