All reviews

Rating Breakdown

  • 5
    97% (63 ratings)
  • 4
    0% (0 ratings)
  • 3
    2% (1 ratings)
  • 2
    2% (1 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 29, 2024

Amazing app! Sourcing and shipping are so easy now. My business is running smoothly thanks to Ship To The Moon!

Using app

25 days

Total reviews

4

Average rating

5.0

2 / 5 Share

May 23, 2023

The lowest price I got for my product, BUT sometimes when you pay cheap prices, you get a cheap service. Only the salesperson answers messages, the support/shipping people don't. You guys had me as a new client, I told you I wanted to try your services, and out of the first 4 orders, 3 orders are a failure ‍♂️. Currently, 16-17 days since the clients ordered and they have yet to receive it.

Using app

18 days

Total reviews

2

Average rating

3.5

3 / 5 Share

March 8, 2023

Let's just say my experience with ship to the moon has been mixed. I placed a order through them and the order was still processing 6 days later, I contacted them through Facebook and they said they would look into it and that someone would be in touch, shortly after the order change to fulfilled and the tracking number was uploaded to my store, almost a week after the order was placed. I told them this and never got a response. According to the tracking number it was created on the 1st, but wasn't uploaded until the 5th. After messaging through the website someone finally responded, but still didn't fully understand my issue. They did ship fairly fast but my experience with customer service has been mixed, one agent seemed responsive but still didn't seem to know how to solve the issue. The app also seem to be buggy at times, with some broken links, and some things not working like they should.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

April 15, 2022

The service, the people who are working there it is amazing. I am dont have words to describe how happy I am.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

amazing service with great customer support. They make fulfillment very easy and automate almost everything for us!

Store

Anucher

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2022

STTM helped my business a lot. Sourcing products is fast and easy. The customer support is really top of the line. Really helpful and motivated to help get your business to the next level

Using app

9 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Great experience working with STTM. Very professional team; help me a lot to source and ship all products to my clients efficiently. The communication and support were very prompt and smooth with The team. great thanks Celine for the help and assistance, Easy to connect my Shopify store and get a quote for my products. STTM helps me to grow my business and have trust in sourcing and shipping.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Awesome communication and quick services. Well recommended! Thank you Celine and STTM I look forward to working more with you in the future ☺️

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2022

Absolutely love working with them! If you hold inventory, the packages are sent within a day. They have in-house IT team that sorts all problems and request very fast. Good prices and excellent support team

Using app

20 days

Total reviews

7

Average rating

4.0

5 / 5 Share

Jan. 26, 2022

I wish i could start working with Ship to The Moon way earlier. I wasted my time, energy and money working with my precious dropshipping agent. These guys are very professionals and always ready to assist. They have helped me grow my business as well. Shipping time is very fast. I would highly recommend this to everyone who wants to scale their business. I have been dealing with Celine, and Alice for quite some time now and they both are very helpful.

Using app

16 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2021

I have very great experience! Recommend. Fast responding and good prices. I am very content with the partnership.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

The STTM app is really easy to use - and most importantly, . I'm so happy with your great service . Thank you STTM .

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2021

I work with STTM it's a good experience . I'm so happy with your great service . Thank you STTM .

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

App top che si collega molto facilmente alla piattaforma, e permette di completare gli ordini in maniera molto facile

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2021

The STTM app is really easy to use - and most importantly, efficient. I login and do whatever i need to do daily, and so far runs smooth without glitches. The support team is great too, and answers all questions promptly. Would recommend trying it out for sure.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

hello . i work with STTM it was a great experience. price it was low and the shipping time it was so fast so i recommande everyone to work with him

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 15, 2021

hello everyone. i work with this service it was a great experience. price it was low and the shipping time it was so fast so i recommande anybody to work with him

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

One of the greatest tools for E-commerce period. Great customer support and amazing team. I'm very grateful.

Store

rocbeam

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 1, 2021

I love this app. Everything is all good, the application works so well very nice customer service and the price are so reasonable for every product and the shipping time is very fast. Highly recommend t0 everyone.

Store

Entni

Using app

12 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 31, 2021

a very good app with a good communication they give you the best prices ever with a very fast shipping happy to work with them

Using app

3 months

Total reviews

3

Average rating

5.0