ShipBob Fulfillment

Dec. 1, 2023

I worked with Ankit Gupta to integrate my Shopify store with ShipBob and the process could not have gone better. I am thoroughly impressed with ShipBob's ease of installation and technical support. I would highly recommend.

Oct. 18, 2023

I would say we had a rough onboarding process at the start, but it was quickly remedied by the staff at shipbob. Working with their team helped to smoothly transition us onto their site. Everything was thoroughly explained and they were typically pretty able to provide information and assist where they can. I had amazing service from Bailey, Brendan, and Aravanthin. Would definitely recommend using as a fulfillment service.

Oct. 16, 2023

Ease of installation - They make it very simple with endless resources and very clear links and on top of that they have a dedicated manager to your account that helps you out of any sticky situation Speed and reliability of order ingestion - This works really well, the only thing that needs to be upgrades is the manual process of WRO which is the box configurations. You have to manually mount each box content. This should be part of a spreadsheet. Tracking upload speed - This happens quickly from the tests we have done Technical support / outages - The manager Aravinhtan has been very responsive and in helping us Also, as a next step I would ask them to integrate more with Gorgias to allow us to create return labels without having to go into shipbbob

Oct. 9, 2023

I had a great onboarding experience with Ankit. I had many questions he was able to answer quickly and effectively Implementation Specialist- "Ankit Gupta" Your name - "Arron ben" Your company name - "Clutchloop"

Oct. 4, 2023

good stuff so far. I appreciate the easy ship mapping and the walkthroughs have been extremely helpful

Sept. 29, 2023

Shipbob made integration with our Shopify store totally seamless. Their onboarding process was digestible and formulaic, and we felt prepared every step of the way. Ankit Gupta and his team made sure our team was comfortable with each step and felt prepared for launch day, even better, they continued to check in post launch to ensure our team was setup for greatness!

Sept. 28, 2023

Excellent fulfillment, excellent customer service, Aravinthan has been very helpful in getting my business dialed in. Highly recommended!

Sept. 27, 2023

Shipbob constantly sets for feature improvement which is important. They have many locations in the US, also other countries which help for international brand to establish more markets. There network of last mile and their affordable fulfilment are helpful to grow a brand business. My Merchant success incharge Chetan is very knowledge and good communicator, good one!

Sept. 26, 2023

Good app, works well and the support team is very responsive as well.

Sept. 26, 2023

We worked with SB for more than a Year. Must say it wasn't a smooth process on either side of the equation, however we were able to make it work and now it look one of the best choice we did for our business. Great work behind the scene from our Costumer Representative Chetan, able to connect us and have a quick turnaround when issue came up. Definitely recommended as Fulfilment option

Sept. 25, 2023

Great app. Works seamlessly and super easy to onboard with the Shipbob team and my Implementation Specialist- Ankit Gupta. Thomas Dawson Dalkin&Co

Sept. 21, 2023

ShipBob has been a great app and I recommend it to anyone looking for a 3PL app. Customer support is always very helpful. The app itself is pretty intuitive once you learn the ins and outs of it and fulfillment times are very good. It really helped me take my business to the next level!

Sept. 20, 2023

Shipbob has made all our fulfillment process SO simple and easy. As a merchant located in Canada fulfilling mainly to the USA, this has been extremely important. We are now shipping to USA, Canada, Australia, New Zealand, and UK through Shipbob and it's been super easy. On top of that, their support team has been there every step of the way - including when I made a few pretty big errors myself. Everything is quickly answered and resolved. Thank you Shipbob!

Sept. 20, 2023

Helpful, informative and effective - our implementation manager Jordan held our hand every step of the way !

Sept. 20, 2023

Installation was a breeze, order ingestion lightning-fast, and tracking updates impressively swift. Their value-add features, including inventory sync and customizable rules, have significantly streamlined our workflow. However, what truly sets ShipBob apart is their exceptional technical support team, with a special shoutout to Ankit Srivastava and Chetan Mehrotra. These dedicated individuals have gone above and beyond, consistently providing us with invaluable assistance and support. They've been there for us every step of the way, even scheduling daily Zoom meetings to ensure everything runs seamlessly.

Sept. 15, 2023

Samantha DiPaulo, Ashley Pakenham, the ShipBob B2B team and many others truly care about our business and who we are. Not only that but they almost feel like my long time friends at this point. Can’t say enough good. Yes we’ve had our challenges and mess ups but i do believe they really care to improve.

Sept. 7, 2023

Sept. 6, 2023

Good integration. No issues so far. Good fulfilment centre.

Sept. 5, 2023

Really impressed with the both the app and the shipbob team. Switching 3PLs always feels risky, but incredibly glad we did. A few of the highlights - Multiple warehouse spread across the country - Ability to send inventory to a single warehouse and have it be automatically distributed - Our fulfillment costs are about $2-3 less per order now - Really high fulfillment accuracy. Previous 3PL had an error rate of about 0.5% and Shipbob it at least 10x less. - Great software. Really easy to create digital bundles, add products together - Inventory analytics and visibility through the software to forecast how long supply is remaining. - Auto-shipping speed upgrades if a warehouse gets overwhelmed and they miss their SLA. This is really nice b/c it gives our customer service team some peace of mind if order get shipped out a day late. - Easy to get reimbursements for lost product or packages. - Good EDI integrations if you do B2B or wholesale

Sept. 5, 2023

Ease of installation 10/10 Speed and reliability of order ingestion 10/10 Tracking upload speed 10/10 Value-add features like inventory sync, rules, and order processing delay 10/10 Technical support 7/10 but when you get your volume orders up, then you get a merchant care specialist assigned to your account and the experience becomes 10/10.