ShipBob Fulfillment
ShipBob: Global Fulfillment Solutions & WMS for Brands
Rating
4.3
feedback
242
chart
#668
All reviews
Rating Breakdown
Review RSS Feed
June 11, 2021
Shipbob integrates well with Shopify. We've had very few issues. For the small issues we have had, Shipbob's customer support team has always been responsive and helpful. With Shipbob, we've been able to provide faster shipping to our customers.
June 10, 2021
Great service and people helped me setup my store and us fulfillment! Nicole and Aadi are very helpful and made the entire transition seemless!
June 10, 2021
ShipBob has allowed us to have a fully automated fulfillment service. It has an easy to use interface and they have great customer support.
June 9, 2021
Shipbob has been a great fulfillment partner as we grew our business by over 300% last year. They continued to work with us amidst our growth and worked hard to meet our demand. On the functional side, orders get synced from Shopify easily and it really runs itself after integration. My one caveat is live shipping costs from CartBob. Intuitive in some ways, but not smart enough to handle our specific needs. Overall, excellent domestic 3PL service with great customer service and a growing international presence.
June 9, 2021
Great company with great people! We have had a really positive experience so far and can confidently recommend ShipBob.
June 9, 2021
Great order fulfillment center and friendly onboarding support. They do exactly what they say they do
June 9, 2021
We use Shipbob for our DTC channel and really like it! The real time shipping calculator integration with Shopify has been very helpful and allows us to provide true shipping costs to our customers. Shipbob support is great, they respond quickly and our account manager is AWESOME! Their dashboard is user friendly and they are always improving it which is much appreciated.
June 8, 2021
We use ShipBob for order fulfillment. They are a self service fulfillment operation, so as long as you feel comfortable navigating these waters with minimal support, I'd recommend them. However, after you reach a certain volume and $$ threshold, you get dedicated support. We've found the dedicated support very helpful. They just started offering 2-day delivery in the lower 48 states, so that was a big plus. We were considering using Deliverrr for the 2-day option, but they started offering this option before we made the switch. Sometimes standard shipping options are extremely delayed or never show up, (they use UPS mail innovations or DHL surepost for their standard options) but this might also happen elsewhere. International service offerings exist for Canada UK and EU. We also sell in Canada with ShipBob. As of now, they only offer Canada Post for standard and FedEx for expedited shipping. Very expensive options. The app itself works properly for us, although it would be nice to have ShipBob update inventory within Shopify. Perhaps we just haven't found this functionality yet.
Hi Benni team -- I just reached out to your Merchant Success specialist regarding the inventory sync. It is an optional feature that is free to use! Thank you for the detailed review, I've also shared your comments on UPS Mail Innovations and DHL with our product team. - Kevin from ShipBob
June 8, 2021
Love shipbob! Best 3pl out there no doubt, very organized, user friendly and great support. I definitely recommend.
June 8, 2021
We love ShipBob and the team they have working to send orders to our customers in a timely manner. Additionally, ShipBob provides a great dashboard to help us analyze data and track our costs.
June 8, 2021
Big thanks to ShipBob especially the customer support we've received since launching on their platform. It's a vast improvement from our previous distributor. Highly recommend.
June 8, 2021
The shipbob team works diligently and always have been a strong and important pillar of our supply chain.
June 8, 2021
The ShipBob team works closely with us to ensure our inventory is managed efficiently and that our customers expectations are met.
June 5, 2021
Great app and team, issues are handled quickly to keep my business on track and profitable. Now I can scale to the moon!
To the moon! I love it. Thanks for your partnership :) - Kevin
June 4, 2021
Fast & Seamless integration. About as smooth as warehousing and e-commerce integration can get. Thanks folks.
June 4, 2021
Ship on was exactly what our business needed. We needed a reliable company that would handle everything for us. Once an order is placed, they pick, package and ship it our for us. It’s truly a one stop shop. The platform is pretty simple for beginners which was a plus for us. If we are ever unsure or have questions the chat button and FAQ resources are there. No matter how big our business grows we plan on continuing with their services simply because it takes the headache away and they get the job done!
June 2, 2021
Works well and accurate during our launches. Easy app to implement will continue using for our store.
June 2, 2021
App is easy to use and transparent. Once we got a dedicated support at Shipbob, service questions and issues became much easier to handle and investigate.
June 2, 2021
ShipBob is fantastic; their customer service is one of the best we have ever worked with. If an issue arises, I do not have to worry about follow-up; the ShipBob team is fast, courteous, and responsive. If you are not using ShipBob, you are missing out. Download and work with ShipBob today.
June 1, 2021
It works perfectly and help us to concentrate on sales and marketing I highly recommend Shipbob for your fulfillment partner. Thanks Shipbob!