Amazon MCF by WebBee
Amazon MCF by WebBee: Best Shopify App for Order Fulfillment
Rating
4.7
feedback
312
chart
#651
All reviews
April 18, 2023
Just got off a help session with Manish. And like every other help session I've experienced with WebBee, the team is always responsive, able to provide the necessary assistance/solutions quickly, and each time with "a smile" (I may not be able to see their faces, but I'm pretty sure they are smiling! Always very polite and approachable.). Thank you, Team WebBee!
Hello Thank you so much for taking the time to share your experience . We take pride in knowing our customers are happy with their store experience with the WebBee Amazon Multichannel Fulfillment application.
April 4, 2023
Great app, growing to get better all the time. It's helpful to not have to do these things manually.!
Hello Thank you so much for taking the time to share your experience . We take pride in knowing our customers are happy with their store experience with the WebBee Amazon Multichannel Fulfillment application.
July 3, 2024
UPDATE 07/2024, I now switched to another app because WebBee always showed "out of stock" for our digital products that do not have a physical representation on Amazon. Overall the app worked great until we made our business too complex. ORIGINAL 04/2023 Connected our store yesterday in a 30 min support call with Malik. Works like a charm. I give it: -10/10 for functionality -6/10 for desirability because of the ugly UI -> You need support to set it up!!! -8/10 for viability i.e. pricing --> I hop you like the reference to the 3 important design thinking criteria for successful products. Pro: - Great support - Can do what I need - Pricing Con: -GUI is not great What it can do: - Sync inventory from Shopify to AMZ every 40 min or so - Automatically (or rule based) creation of MCF orders for your shopify orders & getting tracking no to your customers via email then What it cannot do - Import orders from AMZ to Shopify - Manage listings or anything
Hello Thank you so much for taking the time to share your experience with us. We take pride in knowing our customer's feedback and would diligently work to make their store experience more fruitful!
March 24, 2023
Seamless installation and set up of the app. No interruption to our site function or performance. Customer support was excellent and extremely helpful during onboarding, ensuring everything was set up correctly. Response time is instant. We just started using it, and will continue to monitor for any concerns.
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
March 21, 2023
The app works perfectly, but more than that the customer service / support from the WebBee team is the best weve encountered in over 20 years in ecommerce. They are on it. You always get a polite reply with questions answered very quickly, if not by return.
Hello , Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
March 12, 2023
Works as inteded, but only with Amazon. You aare not able to connect it to eBay or Etsy the description states.
Hello We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected]. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
March 9, 2023
So quick in helping me link everything correctly. Straight and to the point with the BEST customer service and process with receiving the exact help I needed. :)
Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
March 8, 2023
I really appreciate this apps ability to submit orders to Amazon. Also the customer support is really wonderful, as they really care about the customer workflow and they help you through all automation for success to find the best solution for your business needs. Special thanks to Manish for the helpful interaction and rewarding relationship with this app.
Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
March 2, 2023
I love this software! My orders sync to Amazon MCF perfectly! Set up and linking of SKUs was super easy. Thank you!
Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
March 1, 2023
This app was great before they recently canceled our FREE time unlimited plan for up to 50 orders per month. It took hours to initially set it up. We really enjoyed the customer service during the complicated setup and testing. What we don't like as a start-up is how they announced it. We would like a heads-up for longer than a day or two so that we can decide what's best for our business to move forward or find any alternatives. This very much reeks of Amazon's "We don't care about our Sellers" type of behavior, it seems that WebBee got the "bug".
Hello We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected]. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Feb. 27, 2023
This is an incredible app. Will save you hours and make things so much more efficient. Not only that, but the team is very helpful whenever I need help with someone. For the price they charge you absolutely cannot go wrong. I will be a long-term customer.
Hi We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Feb. 24, 2023
Very convenient!Great service!Customer service response quickly, help me solve the problem in time. Highly recommend!
Hi We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Feb. 24, 2023
This app is great, never fails me and always notifies when a customer puts in an invalid address! Love it
Hi We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Feb. 21, 2023
Horrible MCF app and customer service is even worse. If you value your time and money stay away from this app.
Store
My Store
Using app
8 days
Hello We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected]. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Feb. 20, 2023
Great application and by far the best customer service experience we have ever received when help was needed or questions were asked. Thank you! - Back2Basics Golf
Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Feb. 15, 2023
The app is quite user friendly and uncomplicated. When I needed support to complete the installation, the appointment was scheduled within minutes, and gosh was the support guy knowledgeable and willing to go the extra mile to assist. They kept following up to ensure that all was okay with my store. And, there were no hidden fees, just one payment which covers addition of multiple market places. These guys are here to make an impact......
Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Feb. 14, 2023
Very impressed with this app and the customer service. The app makes it so easy to have my orders fulfilled automatically through Amazon fulfillment. Customer service has been great so far as well. Highly recommend.
Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Jan. 26, 2023
I just downloaded like 5 different apps and they all failed. This made it so easy and simple. wow thank you for easing my life. I never write reviews but im doing it just because i know they deserve it.
Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Jan. 25, 2023
Fast and very efficient support. Very recommended app. I used other apps for FBA before but always issues or not efficient support. This one made my life easier :)
Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Jan. 20, 2023
This is an amazing app, super helpful when you want to automatically send orders to MCF from Shopify. The best part is their exceptional customer service, respond immediately and take care of all your concerns!
Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!