Amazon MCF by WebBee
Amazon MCF by WebBee: Best Shopify App for Order Fulfillment
Rating
4.9
feedback
320
chart
#457
All reviews
Rating Breakdown
Jan. 3, 2020
This app has worked great for us! We have all of our inventory stored in Amazon warehouses and had been using their multi-channel fulfillment to fulfill Shopify orders manually before using this app. This app makes it SO much easier to fulfill Shopify orders for us! Very easy to use and hasn't been glitchy once. I love the fact that you can create custom bundles as well, that's really made it easier to offer more custom products/offers for our customers! Thanks!
Hello , Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Dec. 14, 2019
Absolutely terrible. Syncing takes ages even if asked for manual sync. But when complete it doesn't mean you get your Amazon SKUs imported. I still have no idea what did they actually sync and where it went then. What they successfully done was resetting all my inventory counts to 0 without even a single warning! And as a bottom line: nobody answered my chat request for support. Even worse, two chats I started was simply closed while I was navigating across the app interface. Removing...
Hello, This review is extremely unfair. After installing the app for just one hour you uninstalled and left review, you were sent email regarding error in missing information regarding your items, which you ignored, and also not explored the entire functionality or utilized support available. We understand you contacted us during our non working hours via web chat. We though are available 24x5 for critical support via tickets, but on web chat this is not manned all times. This app is serious solution, managed by a very competent company, who understands its responsibility, please relook the app. We just request to give us a fair chance.
Dec. 3, 2019
Thank you for your assistance. Thank you for the help. The app is being tested by me right now and I will probably be using it.
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Nov. 8, 2019
I have a relatively complicated store and this app is able to work with all my complications with no problem. Specifically, some of my items are fulfilled by Amazon MCF and others are fulfilled in-house. I also have items that are in pre-order but will eventually be Amazon MCF. So in a given order, I might have one item for Amazon to fulfill now, one item for self-fulfillment, and one item to stay unfulfilled until the inventory is available. This app handles all of this without issue with its' product mapping' feature. Other pros: - once an order is placed, it is immediately sent to Amazon (if mapped to do so) - once an order is fulfilled by Amazon, the tracking information is automatically sent back to Shopify with the email notification being sent to the customer and the order marked as fulfilled. This takes 2-3 hours. (you also have the option of using the Amazon notification emails if you prefer) - their customer support is fantastic. I had several questions about setting up my store properly. They were patient with me and resolved every issue to get it working perfectly for my store's needs. If you're using Amazon Multi-Channel Fulfillment for sales on your Shopify store, this app is a must-have to automate the process.
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Sept. 25, 2019
Much better than the standard shopify FBA integration (which does not allow the same flexibility such as varying your shipping options which this app does include). Support is also top-notch and was very quick to respond to an issue we had (sorted it in minutes). Over all one of our best shopify apps and essential when fulfilling shopify orders from your Amazon FBA inventory.
Hi, We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Sept. 25, 2019
I use the app to forward Shopify orders to FBA. It works perfectly and has saved a lot of manual lifting. https://bada-bean.com
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Sept. 12, 2019
amazing app, the customer services is amazing. really patient. If the price could go down a bit, then it's a perfect app
Hello , Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Sept. 4, 2019
These guys get things done and they get them RIGHT! I had problems and so many questions about installation and the customer support was outstanding they really went out of their way to help me. Oh also, this all is the only one that does FBA Fulfillment maintaining the original order number from shopify so this on its own is great already! I tried a couple of apps before and this one is the best
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Aug. 29, 2019
The customer service is very helpful, call them and the just let you know how to configure and set. IT's a good app. Try it and will not let you down.
Hello, Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
June 22, 2019
This app literally is the perfect solution for my FBA-Shopify integration. Very happy with the support as well. Great job! I sincerely appreciated.
Hello , Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
June 14, 2019
Had an issue fix in under 1 Hour.. awesome support and great app.. well worth the price! Going to be a gamechanger for alot of businesses!!
Hello , Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
May 25, 2019
I just want thank WebBee for your exceptional customer service. I would highly recommend this company to other people.
Hello , Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
May 7, 2019
This app changed everything, for the better. We have multiple units for a better price and send from FBA. Virtual bundling was a life-saver with this app.
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
April 24, 2019
Ich liebe die App, sie funktioniert hervorragend. Vor allem der Service ist der wahnsinn. Innerhalb von wenigen Minuten bekommt man immer eine Antwort. Wirklich klasse.
Hi , Wir freuen uns zu hören, dass Sie eine positive Erfahrung bei WebBee gemacht haben. Wir schätzen Ihr Feedback und danken Ihnen für die Ermutigung.
March 29, 2019
this app has allowed us to connect to amazon and send product bundles to them for fulfillment. The support is great, and they are very helpful and care about their customers.
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
March 27, 2019
Perfect app for Amazon Multi-Channel and Shopify. Does exactly what it should do, super easy set-up and fantastic customer service. Can highly recommend!
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Feb. 14, 2019
Had quick and effective customer service! Please note it takes a bit of time to come into effect but the app seems to work very well with FBA.
Hello, Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Oct. 17, 2019
We use Amazon MCF/FBA (UK) to fulfil all our orders. This app does exactly what it says - it syncs your Amazon stock and your Shopify stock and automatically fulfils Shopify orders with Amazon FBA. It means we no longer have to manually submit MCF fulfilment requests or manually update our Shopify stock. Great! Nice recent additions include the ability to set an out of stock quantity buffer, which avoids non-fulfilment of orders if you have sold out on Amazon since the last stock sync. Also like the ability to stop automatic sending of high risk orders. We could not do without this app!
Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Dec. 2, 2018
Wow, I wish I knew about this app before contracting a 3pl! Great app, works well. *** minimum 100 characters ***
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Sept. 14, 2018
It is a very easy to use app that works with all European amazon stores. It takes away all the work of creating orders manually on Amazon.
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.