Amazon MCF by WebBee
Amazon MCF by WebBee: Best Shopify App for Order Fulfillment
Rating
4.7
feedback
312
chart
#651
All reviews
May 31, 2022
It is really easy to export order details to AMAZON and status is updated automatically, which saves my time. It will be best synchronizing will be more frenquently.
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.
April 18, 2022
User friendly app which is easy to integrate. the support team is always available and very helpful through all the steps. High recommended. Thanks you Tarishi ;-)
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
April 11, 2022
We've lost thousands of dollars using this app when the initial goal was to save money using MCF. This app doesn't allow you to use logic to only pull specific orders, or orders where AMZ has ALL of the skus in the order. Instead, it split my shipments, sent the single sku in AMZ and let my warehouse fulfill the rest of the order - in turn, us paying twice for split shipments. I wouldn't recommend. App is jenky to begin with. Learning curve is a bit steep. Customer service is available and tries. Just app quality is not up to par.
Hello , We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
April 8, 2022
Easy to use, and eliminates the need to process my Shopify orders manually. I highly reccommend this App.
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.
April 5, 2022
WebBee is a fantastic app for Fulfillment by Amazon. The app works excellent and the customer support is top notch. Big thanks to Prashant and his excellent technical support!
Hello, It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
April 3, 2022
The app is marking Amazon orders as fulfilled and then doesn't actually push the orders to Amazon. We have contacted support, who could not solve the problem. It has happened again to several more orders. Cannot recommend this as a solid solution
Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected]. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
March 29, 2022
Great app to sync Shopify orders with Amazon FBA over multiple countries. Super team to work with - always there to help. Highly recommended!
Hello, Thank you for the wonderful review and for taking the time to share your feedback with WebBee. The orders are pushed to Amazon for fulfillment on a real-time basis. Our priority is customer service and we are ecstatic that we met that mark!
March 24, 2022
Dear colleagues, I want to warn you to avoid using this app. I installed it and from the beginning got a problem with the synchronization of my inventory. The worker helped me and verified that everything works fine. On the 18th of March, I found that I received an order for 24 units. Unfortunately, a customer ordered only 1 unit but this app forwarded 24 units for fulfillment. After I contacted customer service, explained what happened. They told me that this is my error and refused to reimburse their APP mistake. So Please don't use it. Wish you success in your business.
Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We would like to tell you that we have Virtual Bundles commonly called Kit items to create a bundle of products, and offer a single product which can allow sellers to offer Buy 1 for say $10 and 3 for $25 discount, or Buy a pre-defined combo of items. We value our customers’ opinions and would like to thank you for bringing this to our attention.
March 16, 2022
This app helps me contact the Shopify store and Amazon multi-channel shipment. I really appreciate Prashant's help. Excellent Customer Service. Highly recommended!
Hello, It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
March 11, 2022
You look amazing. I would like you to change the order of Japanese and Japanese addresses and gender names.
Nov. 15, 2021
It works perfectly with Amazon Canada for our fulfillment there. We are planning to expand to other countries soon.
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Sept. 19, 2021
Prashant is very helpful. I highly recommend getting started. It was super easy to set up with their live help.
Hello, It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
March 17, 2021
Great app and the developers are on-hand to help with any issues. I decided to ask them for help before even trying to setup it up myself. They jumped on a screenshare with me in minutes, answered all my questions and helped me get setup. Setup was easy, and the app is working nicely. Thanks!
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Feb. 10, 2021
Incredible app and great support!! We had a bit of a complicated situation as we are selling in the US and Europe and have inventory with Amazon in both places. Primarily, this app solved our issue of Shopify not integrating with Amazon FBA outside of US and Canada. Also, several questions came up as I was configurating the app and their support team (I mainly worked with Adi) was incredibly responsive and helpful. And on top of all this, they have a pricing plan that works perfectly for new, small businesses. Starts off free as you get started and you only move to their paid plans once you have enough orders. Just be a little careful if you want to fulfill orders with non-Amazon stock. Everything with this app is automated for you, so as soon as the order is in (whether manually placed by you or by a customer), it's sent to Amazon instantly. You'll need to toggle the sync off and on before the order to manage this.
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Dec. 22, 2020
Very nice app for order and stock integration between Shopify and Amazon. In addition, support speed is fast and good!
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Sept. 2, 2020
This app is awesome! Now I can use my Amazon FBA inventory to fulfill my Shopify orders. No need to have a separate 3rd party warehouse, just for Shopify.
Hi, We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Aug. 19, 2020
This has saved us from having to import shipments into Amazon and the configuration is very simple.
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
July 21, 2020
This app has been super helpful in auto fulfilling our Shopify orders through FBA. Highly recommend! Support was really great working out a few kinks too!
Hi, We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
July 14, 2020
This app has made our life so much easier, it works great. The customer service is pretty good as well.
Hello, Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
June 15, 2020
We bought this app primarily to manage inventory synchronisation from Amazon FBA to our Shopify store. This works perfectly. We now also use it to automatically send orders to Amazon FBA for fulfilment as soon as they arrive in Shopify. This works perfectly as well. The thing that stands out, is the incredible level of support that Webbee gives. They address problems and enquiries with patience and an extremely high level of experience and knowledge. You won't regret working with with these guys.
Hello , Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!