Amazon MCF by WebBee
Amazon MCF: Fulfill Orders, List Products & Sync Inventory
Rating
4.8
feedback
325
chart
#805
All reviews
Review RSS Feed
Sept. 3, 2022
I recommend this app. We use it to connect our Shopify listings to our Amazon listings. It works really well and has a lot of options to configure. It also has geographical location options to show your products to the customers in the countries you ship to, and where you have inventory available. It has increased our sales worldwide. Their customer service is active and resolves all our doubts. We had a video call with them to work on new features and set up our store. Their answer time is really fast and professional.
Hello, Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Aug. 28, 2022
I used this app to connect my shopify store fulfillment with Amazon fulfillment. The app was easy to use and when I needed some extra support, the support staff were readily available, super helpful and patient with all of my many requests. Seamless service and app. Highly recommend!
Hello, Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Aug. 22, 2022
Excellent customer service with quick responses. Great explanation on how the app works with Amazon; take advantage of the support team; they do a tremendous job.
Hello Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Aug. 22, 2022
This is truly amazing. Was set up with a call straight away to ensure I was connected and everything worked - and it did! 100% recommend this app
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Aug. 21, 2022
I have had a lot of success with this app. They are very responsive, competent, and professional. They help me understand the background processes better to generate more revenue. My sales have been through the roof since I added this app! I would NOT try another app. This team is the real deal...!!!! -Brian Mohika, RN, CEO of CathWear
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Aug. 21, 2022
This app does exactly what they say it does - it links your Shopify products to your Amazon FBA accounts. When people buy your products on your Shopify Store and you have inventory at Amazon, this will submit the part of order that can be fulfilled by Amazon to them, automatically. The best part of working with WebBee is their customer support. It is amazing. Of all the software and vendors I use for my busines, they have been the most proactive and helpful. They reached out to me before I knew there was a problem and walked me through it step by step to fix the error, that I created when setting it up. This is not the most intuitive app to use, but it's not hard. There are just nuances you have to learn due to Amazon FBA terminology, which I wasn't familiar with. Once you get the hang of it, which was within two days of my support session with them, I felt confident with what I needed to do. If I could give them ten stars, I would. And, I never write reviews. They were that good at supporting my issues. Bravo, Team WebBee!
Hello , Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Aug. 18, 2022
Ajeet @ customer service is amazing. App works perfectly! Had some adjustments, but resolved quickly! Best!
Hello , Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Aug. 18, 2022
Meeting some issues when using the app, but they have a good service team. Help me a lot. Recommended.
Hello , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Aug. 12, 2022
Love the customer service. Also, the App is really amazing. If I was to give the rating for customer service it would definitely be 10/10. Thank you so much.
Hello, We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Aug. 9, 2022
Excellent app, very smooth process and they also customized it to my needs. I would recommend for anyone who wants to take advantage of Amazon MCF to fulfill their store orders. Tarishi has been very helpful through the process. Thanks!
Hello , Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!
Aug. 2, 2022
Great app and amazing customer service! We are setting up this app for our FBA integration. They have been so patient in helping us set everything up, answering all of our questions, and jumping on zoom when we need help. Amazing customer support! The app has great features. Five stars. Highly recommend!
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!
July 29, 2022
In love with the app and support.. no false positives.. which is very important. Though can make the language simpler in the app so that i don't have to reach out to support only to realize that the language meaning was different . can be helpful with better tool tips/documentation
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!
July 21, 2022
I use this app to link the products I am selling in Amazon and Shopify, and then fulfill the orders in Shopify with Amazon FBA. In Amazon, one ASIN may have several SKU names due to different barcode for the same product, such as Amazon barcode, Amazon FNSKU barcode, and manufacturer barcode, etc. This app link to Amazon SKU only instead of ASIN, so if a SKU does not have inventory, but another SKUs have inventory, in Amazon, the customers still seek that the product is available for purchasing. However, in this app, if the product listing is linked to the SKU without any stock, the customer cannot buy in Shopify. This bug needs to be fixed.
Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We would surely work up on your suggestions. We value our customers’ opinions and would like to thank you for bringing this to our attention.
July 13, 2022
I greatly appreciate the customer service support that I have received from the knowledgeable staff. Efficient, knowledgeable and pleasant.
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!
July 7, 2022
An easy app to use and apply, everything is pretty self explanatory in terms of initial set up and further use. They are also available and willing incase any error comes up.
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!
June 23, 2022
Be aware this app is ignoring Shopify locations, you need to archive products in the backend to make sure they won't fulfill products not assigned to their locations. Make 200% sure you configured it properly as this app can magically fulfill orders already fulfilled and/or for SKUs assigned to other locations on the Shopify product backend. Their support was not replying to chat at first, but after leaving a negative review they called me straight away to fix the issue. 4 Stars as the issue was fixed and the app is working fine, despite a tough start.
Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We would surely work up on your suggestions. We value our customers’ opinions and would like to thank you for bringing this to our attention.
May 31, 2022
It is really easy to export order details to AMAZON and status is updated automatically, which saves my time. It will be best synchronizing will be more frenquently.
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.
April 18, 2022
User friendly app which is easy to integrate. the support team is always available and very helpful through all the steps. High recommended. Thanks you Tarishi ;-)
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
April 11, 2022
We've lost thousands of dollars using this app when the initial goal was to save money using MCF. This app doesn't allow you to use logic to only pull specific orders, or orders where AMZ has ALL of the skus in the order. Instead, it split my shipments, sent the single sku in AMZ and let my warehouse fulfill the rest of the order - in turn, us paying twice for split shipments. I wouldn't recommend. App is jenky to begin with. Learning curve is a bit steep. Customer service is available and tries. Just app quality is not up to par.
Hello , We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
April 8, 2022
Easy to use, and eliminates the need to process my Shopify orders manually. I highly reccommend this App.
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.