All reviews

Rating Breakdown

  • 5
    91% (288 ratings)
  • 4
    4% (13 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (12 ratings)

Reviews with Text

  • 99% (312)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 9, 2022

Excellent app, very smooth process and they also customized it to my needs. I would recommend for anyone who wants to take advantage of Amazon MCF to fulfill their store orders. Tarishi has been very helpful through the process. Thanks!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello , Thank you for the wonderful review and for taking the time to share your feedback with WebBee. Our priority is customer service and we are ecstatic that we met that mark!

5 / 5 Share

Aug. 2, 2022

Great app and amazing customer service! We are setting up this app for our FBA integration. They have been so patient in helping us set everything up, answering all of our questions, and jumping on zoom when we need help. Amazing customer support! The app has great features. Five stars. Highly recommend!

Using app

19 days

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!

5 / 5 Share

July 29, 2022

In love with the app and support.. no false positives.. which is very important. Though can make the language simpler in the app so that i don't have to reach out to support only to realize that the language meaning was different . can be helpful with better tool tips/documentation

Store

CZTL

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!

4 / 5 Share

July 21, 2022

I use this app to link the products I am selling in Amazon and Shopify, and then fulfill the orders in Shopify with Amazon FBA. In Amazon, one ASIN may have several SKU names due to different barcode for the same product, such as Amazon barcode, Amazon FNSKU barcode, and manufacturer barcode, etc. This app link to Amazon SKU only instead of ASIN, so if a SKU does not have inventory, but another SKUs have inventory, in Amazon, the customers still seek that the product is available for purchasing. However, in this app, if the product listing is linked to the SKU without any stock, the customer cannot buy in Shopify. This bug needs to be fixed.

Store

Kruckel

Using app

Almost 2 years

Total reviews

2

Average rating

2.5

Developer Reply

Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We would surely work up on your suggestions. We value our customers’ opinions and would like to thank you for bringing this to our attention.

5 / 5 Share

July 13, 2022

I greatly appreciate the customer service support that I have received from the knowledgeable staff. Efficient, knowledgeable and pleasant.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!

5 / 5 Share

July 7, 2022

An easy app to use and apply, everything is pretty self explanatory in terms of initial set up and further use. They are also available and willing incase any error comes up.

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!

4 / 5 Share

June 23, 2022

Be aware this app is ignoring Shopify locations, you need to archive products in the backend to make sure they won't fulfill products not assigned to their locations. Make 200% sure you configured it properly as this app can magically fulfill orders already fulfilled and/or for SKUs assigned to other locations on the Shopify product backend. Their support was not replying to chat at first, but after leaving a negative review they called me straight away to fix the issue. 4 Stars as the issue was fixed and the app is working fine, despite a tough start.

Using app

8 days

Total reviews

6

Average rating

4.7

Developer Reply

Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We would surely work up on your suggestions. We value our customers’ opinions and would like to thank you for bringing this to our attention.

5 / 5 Share

May 31, 2022

It is really easy to export order details to AMAZON and status is updated automatically, which saves my time. It will be best synchronizing will be more frenquently.

Using app

18 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.

5 / 5 Share

April 18, 2022

User friendly app which is easy to integrate. the support team is always available and very helpful through all the steps. High recommended. Thanks you Tarishi ;-)

Using app

About 2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.

1 / 5 Share

April 11, 2022

We've lost thousands of dollars using this app when the initial goal was to save money using MCF. This app doesn't allow you to use logic to only pull specific orders, or orders where AMZ has ALL of the skus in the order. Instead, it split my shipments, sent the single sku in AMZ and let my warehouse fulfill the rest of the order - in turn, us paying twice for split shipments. I wouldn't recommend. App is jenky to begin with. Learning curve is a bit steep. Customer service is available and tries. Just app quality is not up to par.

Using app

3 months

Total reviews

5

Average rating

3.4

Developer Reply

Hello , We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

5 / 5 Share

April 8, 2022

Easy to use, and eliminates the need to process my Shopify orders manually. I highly reccommend this App.

Using app

About 1 month

Total reviews

6

Average rating

4.8

Developer Reply

Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.

5 / 5 Share

April 5, 2022

WebBee is a fantastic app for Fulfillment by Amazon. The app works excellent and the customer support is top notch. Big thanks to Prashant and his excellent technical support!

Using app

5 days

Total reviews

5

Average rating

4.2

Developer Reply

Hello, It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.

1 / 5 Share

April 3, 2022

The app is marking Amazon orders as fulfilled and then doesn't actually push the orders to Amazon. We have contacted support, who could not solve the problem. It has happened again to several more orders. Cannot recommend this as a solid solution

Using app

6 months

Total reviews

2

Average rating

3.0

Developer Reply

Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected]. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.

5 / 5 Share

March 29, 2022

Great app to sync Shopify orders with Amazon FBA over multiple countries. Super team to work with - always there to help. Highly recommended!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for the wonderful review and for taking the time to share your feedback with WebBee. The orders are pushed to Amazon for fulfillment on a real-time basis. Our priority is customer service and we are ecstatic that we met that mark!

1 / 5 Share

March 24, 2022

Dear colleagues, I want to warn you to avoid using this app. I installed it and from the beginning got a problem with the synchronization of my inventory. The worker helped me and verified that everything works fine. On the 18th of March, I found that I received an order for 24 units. Unfortunately, a customer ordered only 1 unit but this app forwarded 24 units for fulfillment. After I contacted customer service, explained what happened. They told me that this is my error and refused to reimburse their APP mistake. So Please don't use it. Wish you success in your business.

Using app

30 days

Total reviews

3

Average rating

3.7

Developer Reply

Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We would like to tell you that we have Virtual Bundles commonly called Kit items to create a bundle of products, and offer a single product which can allow sellers to offer Buy 1 for say $10 and 3 for $25 discount, or Buy a pre-defined combo of items. We value our customers’ opinions and would like to thank you for bringing this to our attention.

5 / 5 Share

March 16, 2022

This app helps me contact the Shopify store and Amazon multi-channel shipment. I really appreciate Prashant's help. Excellent Customer Service. Highly recommended!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hello, It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.

4 / 5 Share

March 11, 2022

You look amazing. I would like you to change the order of Japanese and Japanese addresses and gender names.

Using app

4 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 15, 2021

It works perfectly with Amazon Canada for our fulfillment there. We are planning to expand to other countries soon.

Using app

About 1 month

Total reviews

6

Average rating

5.0

Developer Reply

Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.

5 / 5 Share

Sept. 19, 2021

Prashant is very helpful. I highly recommend getting started. It was super easy to set up with their live help.

Using app

42 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hello, It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.

5 / 5 Share

March 17, 2021

Great app and the developers are on-hand to help with any issues. I decided to ask them for help before even trying to setup it up myself. They jumped on a screenshare with me in minutes, answered all my questions and helped me get setup. Setup was easy, and the app is working nicely. Thanks!

Using app

About 9 hours

Total reviews

10

Average rating

5.0

Developer Reply

Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.