Amazon MCF by WebBee
Amazon MCF by WebBee: Best Shopify App for Order Fulfillment
Rating
4.9
feedback
320
chart
#457
All reviews
Rating Breakdown
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July 14, 2022
Life saver app! I was having a lot of problems with fulfilling my order, But with this app it's much easier. I'm comfortable about my orders and how they sent to amazon fast and shipped fast! Customer service is so much helpful too! Thank you for the amazing app!
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.
July 13, 2022
I greatly appreciate the customer service support that I have received from the knowledgeable staff. Efficient, knowledgeable and pleasant.
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!
July 7, 2022
An easy app to use and apply, everything is pretty self explanatory in terms of initial set up and further use. They are also available and willing incase any error comes up.
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement!
June 23, 2022
Be aware this app is ignoring Shopify locations, you need to archive products in the backend to make sure they won't fulfill products not assigned to their locations. Make 200% sure you configured it properly as this app can magically fulfill orders already fulfilled and/or for SKUs assigned to other locations on the Shopify product backend. Their support was not replying to chat at first, but after leaving a negative review they called me straight away to fix the issue. 4 Stars as the issue was fixed and the app is working fine, despite a tough start.
Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We would surely work up on your suggestions. We value our customers’ opinions and would like to thank you for bringing this to our attention.
May 31, 2022
It is really easy to export order details to AMAZON and status is updated automatically, which saves my time. It will be best synchronizing will be more frenquently.
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.
April 18, 2022
We use this app for fulfilling our Amazon orders and it's really useful. Customer service is really helpful whenever you need it.
Hello, It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
April 18, 2022
User friendly app which is easy to integrate. the support team is always available and very helpful through all the steps. High recommended. Thanks you Tarishi ;-)
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
April 14, 2022
Very good app, and good support. Thanks a lot. Synch orders working good on AMZ dashboard Thank you
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.
April 11, 2022
We've lost thousands of dollars using this app when the initial goal was to save money using MCF. This app doesn't allow you to use logic to only pull specific orders, or orders where AMZ has ALL of the skus in the order. Instead, it split my shipments, sent the single sku in AMZ and let my warehouse fulfill the rest of the order - in turn, us paying twice for split shipments. I wouldn't recommend. App is jenky to begin with. Learning curve is a bit steep. Customer service is available and tries. Just app quality is not up to par.
Hello , We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
April 11, 2022
Very good app! Easy setup and where I had issues the customer support was very helpful! Very good solution!
Hello, It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
April 8, 2022
Easy to use, and eliminates the need to process my Shopify orders manually. I highly reccommend this App.
Hello, We are happy to hear you had a positive experience with WebBee. Your feedback is valued and we appreciate your encouragement! The Auto Multichannel Fulfillment application powered by WebBee synchronizes orders between the various integrations to the Amazon seller central automatically as soon as orders are placed.
April 5, 2022
WebBee is a fantastic app for Fulfillment by Amazon. The app works excellent and the customer support is top notch. Big thanks to Prashant and his excellent technical support!
Hello, It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
April 3, 2022
The app is marking Amazon orders as fulfilled and then doesn't actually push the orders to Amazon. We have contacted support, who could not solve the problem. It has happened again to several more orders. Cannot recommend this as a solid solution
Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected]. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
March 29, 2022
Great app to sync Shopify orders with Amazon FBA over multiple countries. Super team to work with - always there to help. Highly recommended!
Hello, Thank you for the wonderful review and for taking the time to share your feedback with WebBee. The orders are pushed to Amazon for fulfillment on a real-time basis. Our priority is customer service and we are ecstatic that we met that mark!
March 24, 2022
Dear colleagues, I want to warn you to avoid using this app. I installed it and from the beginning got a problem with the synchronization of my inventory. The worker helped me and verified that everything works fine. On the 18th of March, I found that I received an order for 24 units. Unfortunately, a customer ordered only 1 unit but this app forwarded 24 units for fulfillment. After I contacted customer service, explained what happened. They told me that this is my error and refused to reimburse their APP mistake. So Please don't use it. Wish you success in your business.
Hello, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We would like to tell you that we have Virtual Bundles commonly called Kit items to create a bundle of products, and offer a single product which can allow sellers to offer Buy 1 for say $10 and 3 for $25 discount, or Buy a pre-defined combo of items. We value our customers’ opinions and would like to thank you for bringing this to our attention.
March 16, 2022
This app helps me contact the Shopify store and Amazon multi-channel shipment. I really appreciate Prashant's help. Excellent Customer Service. Highly recommended!
Hello, It is great to hear you had a positive experience with WebBee. We value your feedback and appreciate your encouragement! We have a dedicated customer success team to proactively address customers' requirements.
March 11, 2022
You look amazing. I would like you to change the order of Japanese and Japanese addresses and gender names.
Feb. 2, 2022
Easy to use and pretty robust, no issues with syncing to AMZ since installing 6 months ago, which cant be said for most product that link to AMZ
Hi, We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.
Dec. 16, 2021
Only good if you have only FBA, wont sync inventory or orders from FBM or any other inventory. With this limited functions, it was good untill they decide randomly to upgrade my plan. I;ve fulfilled around 54 orders which is well within their free plan limit, I was aske to upgrade to what I think it was USD 19 something plan. though it was nt justified I upgraded as I was more or less happy and didnt want inconvenience in Q4. But just after upgrade in apprx 20 days, one morening received a message that says, you orders are not synced and wont sync unless you upgrad to some USD 49 plan. This is really opportunistic move and was not even sent a single message before stopping. It was bit of inconveniences but decided to get away from them as my experience suggest they wouldnt bugg you in normal time but will definately in busy time relying you'd have to pay them - there are some words for suuch kinda behaviour.
Hello , We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected]. to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Nov. 15, 2021
It works perfectly with Amazon Canada for our fulfillment there. We are planning to expand to other countries soon.
Hi , We are happy to hear you had a positive experience at WebBee. We value your feedback and thank you for encouraging us.