All reviews

Rating Breakdown

  • 5
    92% (296 ratings)
  • 4
    4% (12 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (8 ratings)
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5 / 5 Share

Oct. 5, 2023

Shivam was amazing. He got me set up in no time. We had a zoom conference and he walked me thru the entire process with ease. 10 stars for this app. Dave Wood WWW.Myorelease.co

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello It sounds like you had an exceptional experience with the support provided by WebBee! A hands-on approach through a Zoom conference can be incredibly helpful when setting up and using a new app, ensuring that you get the most out of it with ease. It's also great to hear that you're so satisfied with the app's performance that you'd give it "10 stars" if you could. Your positive feedback will likely be valuable to others considering this app for their business needs. If you have any more questions or need assistance in the future, don't hesitate to reach out to them.

5 / 5 Share

Oct. 4, 2023

WebBee has been great - it automates complicated processes and makes multi channel fulfilment a breeze. Support it also quick and very hands on with any problems that arise.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello It's wonderful to hear that WebBee has been such a valuable asset to your business by automating complex processes and simplifying multi-channel fulfillment. Efficient automation and excellent customer support are essential elements of any successful e-commerce tool, and it's great to know that WebBee excels in both areas. Having responsive and hands-on support can make a significant difference when dealing with any challenges that may arise. Thank you for sharing your positive experience with WebBee, and it's likely that your feedback will be helpful to others considering their services. If you ever have more feedback or questions in the future, feel free to reach out.

5 / 5 Share

Oct. 4, 2023

The support from Shivam was good and very quick and helpful. Shivam has helped me a couple of times via chat and zoom. Thank you for being patient with me and sorting out the problem we had with inventory.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello It's great to hear that Shivam provided you with excellent and quick support! Having a patient and helpful support team member can make a big difference when dealing with issues like inventory problems. If you have any more questions or need assistance in the future, don't hesitate to reach out. Customer service representatives like Shivam can play a crucial role in ensuring a positive experience for users like you.

5 / 5 Share

Oct. 4, 2023

This is a wonderful software that does exactly what I needed it to do. I have multiple marketplaces, but one of the markets are not covered by my fulfillment center so I wanted to configure orders from this market to be shipped from Amazon FBA. The WebBee software did exactly as that and all resolved. But aside from the software, I had great experience with their customer service. Always ready and willing to jump on the chat and online and help fix any issues or answer questions. Great to work with WebBee people. Thanks.

Store

DANALAC

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2023

Great app, very happy with the customer support from Shivam. Highly recommended!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

Excellent attention, comprehension and problem-solving from Shivam

Store

Zenwise

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello It's great to hear that Shivam provided you with excellent attention, comprehension, and problem-solving assistance. Quality customer support can make a significant difference in the overall experience when using a product or service. If you ever need further assistance or have more questions in the future, don't hesitate to reach out.

5 / 5 Share

Oct. 2, 2023

Amazing customer service and super fast! Recommend for all Amazon MCF needs!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello It's fantastic to hear that you've had such a positive experience with the customer service associated with your Amazon Multi-Channel Fulfillment (MCF) needs. Speedy and effective customer support can greatly enhance the overall experience when using services like MCF. Thank you for the recommendation! If you have any more feedback or if there's anything else you'd like to know or discuss, please don't hesitate to ask. I'm here to assist you further!

5 / 5 Share

Oct. 2, 2023

Great app for Multi channel services. Very good support and very helpful! Highly recommend!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello We are glad to hear that you've had such a positive experience with this multi-channel services app and that you found the support to be very helpful. Recommending a product or service based on your own positive experience is a valuable way to assist others in finding useful solutions for their needs.

5 / 5 Share

Sept. 29, 2023

great app, support was also very good.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello It's wonderful to hear that you had a positive experience with the app and received great support. Having a reliable app and responsive customer support can make a significant difference in your overall user experience and can contribute to the success of your endeavors. If you have any more feedback or if there's anything else you'd like to know or share about your experience with the app or any other topic, feel free to ask us at [email protected]

5 / 5 Share

Sept. 28, 2023

Helps us fulfill orders from Shopify via FBA. Support is great.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello I'm glad to hear that the support for the app has been great, as excellent customer support can make a significant difference in the overall experience of using a service or application. If you have any specific questions or need further assistance with anything related to your e-commerce operations or using this app, please don't hesitate to ask. We are here to help!

5 / 5 Share

Sept. 28, 2023

I will definitely recommend this app to anyone who is looking for MCF. Installation and mapping was very easy. Support team is awesome.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello It's great to hear that you had a positive experience with the app and its installation process. Recommending a helpful app to others is a fantastic way to share your positive experience and help others find a solution to their needs, in this case, possibly something related to MCF. Easy installation and excellent customer support can be significant factors in the success and usability of any application. If you have any specific questions or if there's anything else you'd like to know or share about the app or your experience, please feel free to ask.

5 / 5 Share

Sept. 27, 2023

Great customer service and app! Love it

Store

Cubbi

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello That's fantastic to hear! Great customer service and a user-friendly app are key factors in a positive experience, and it's wonderful that you're loving it. If you ever have more to share or if you need assistance with anything in the future, don't hesitate to reach out. Wishing you continued enjoyment and success with the app!

5 / 5 Share

Sept. 27, 2023

The app has been great and support has been so helpful working out little kinks or customizations that we have for our store. I highly recommend this.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello Thank you for sharing your positive experience with the app and its support team. It's wonderful to hear that the app has been great for your store and that the support team has been helpful in addressing your specific needs and customizations. Your recommendation can be valuable for others looking for similar solutions. If you ever have more feedback or questions in the future, feel free to reach out. Wishing you continued success with your store!

5 / 5 Share

Sept. 26, 2023

If you are an Amazon seller that is also selling on DTC Shopify, save yourself stress and time by subscribing to WebBee's Amazon Multi Channel Fulfillment. Simple! Your customer orders on the Shopify website, then it automatically ships it to them from your Amazon FBA inventory.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello It sounds like WebBee's Amazon Multi-Channel Fulfillment can be a valuable tool for Amazon sellers who are also selling on Shopify. Automating the fulfillment process from your Amazon FBA inventory for Shopify orders can indeed save time and reduce stress by streamlining operations and ensuring efficient order processing. This kind of integration can help sellers manage multiple sales channels more effectively and provide a smoother experience for their customers. It's great to see such solutions that simplify e-commerce operations and enhance the customer journey. If anyone is in a similar situation, considering a solution like this could be a smart move.

4 / 5 Share

Sept. 26, 2023

The option of scheduling a call & getting a tech representative to walk you through the integration is definitely a big plus - especially if you are starting new on Shopify to Amazon integrations. Shivam helped with the integration and was patient enough to clarify all the open questions and doubts I had. Thank you for a great customer service. Looking forward to future enhancements and features to the app!

Using app

About 10 hours

Total reviews

1

Average rating

4.0

Developer Reply

Hello That's fantastic to hear that the option to schedule a call and receive personalized assistance with integration is a valuable feature, especially for newcomers to Shopify to Amazon integrations. Having a patient and knowledgeable tech representative like Shivam can make the process much smoother and less intimidating. It's clear that you've had a positive customer service experience, and your feedback is greatly appreciated. As you mentioned, looking forward to future enhancements and features is always exciting, as it can further improve your experience and streamline your operations.

5 / 5 Share

Sept. 26, 2023

Great app with great support. Very good experience, thank you!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hello You're very welcome! We are glad to hear that you've had a great experience with the app and its support. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Enjoy using the app and have a wonderful day!

5 / 5 Share

Sept. 26, 2023

Great help - support walks you through the set up personally for free on all plans. Test order seems to be working very smooth - set up straight forward and easy to see within the app how everything is connected and working. Also a helpful plus to be able to see within the app how much you were charged by Amazon for each order's fulfillment.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

It's great to hear that you've had a positive experience with the support and setup process for your order management system! Having personalized support available for free on all plans can be a valuable resource, especially when you're getting started with a new system. Additionally, a smooth test order process and straightforward setup are important factors in ensuring that your order management system is efficient and user-friendly. Being able to easily track and view the charges incurred for each order's fulfillment through the app is also a useful feature for keeping tabs on your expenses and managing your business effectively.

5 / 5 Share

Sept. 25, 2023

Great product and wonderful customer service!!!

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello It's fantastic to hear that you've had a positive experience with this product and that the customer service has been wonderful for you. Great products coupled with excellent customer service can make a significant difference in your overall satisfaction and success with a solution. If you have any specific details or stories about your experience with this product or its customer service that you'd like to share, it could provide even more insight for others who are considering using it. Your feedback is valuable and appreciated!

5 / 5 Share

Sept. 22, 2023

I had a very good experience. Shivam was extremely helpful! He was responsive and took the time to walk me through every step. I would definitely recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello It's wonderful to hear that you had such a positive experience with Shivam and that he provided you with exceptional support. Responsive and helpful customer service representatives can truly make a difference when using a product or service. Thank you for sharing your recommendation. It's likely to be valuable for others who are looking for a similar level of support and service.

5 / 5 Share

Sept. 21, 2023

Thank you so much for quick support and making navigation to update my account information a breeze. Great service!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hello You're very welcome! Quick and efficient support that simplifies tasks like updating account information can greatly enhance the user experience. It's great to hear that you had a positive and hassle-free experience with their service. If you ever have more questions or need assistance in the future, don't hesitate to reach out. Excellent customer service is a valuable aspect of any business, and your feedback is appreciated.