Amazon MCF by WebBee
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great app, great customer service!
Hello Thank you so much for your kind words! We're thrilled to hear that you’re enjoying the app and had a positive experience with our customer service. Your feedback means a lot to us and motivates our team to keep delivering the best. If there’s anything more we can do to help, please don't hesitate to reach out. We’re here for you!
The team behind Amazon MCF by WebBee is very responsive and can get you up and running in no time. Would recommend.
Hello Thank you so much for your kind words! We're thrilled to hear that the Amazon MCF by the WebBee team exceeded your expectations. Your recommendation means a lot to us, and we're glad we could help you get up and running smoothly. If you ever need further assistance, we're always here to support you!
They change the terms and conditions unilaterally without notice. We have been using some functionalities for years and now we find that it doesn't work. After losing a day investigating the issue, we find out that they moved the functionality to a more expensive plan and the only solution I get is to upgrade and pay more.
Very good customer service, great product, everything is working perfect.
Hello Thank you for your fantastic feedback! We’re delighted to hear that you’re enjoying both our product and our customer service. If you ever need any assistance or have suggestions on how we can improve, please let us know. We’re here to help!
This app makes it really easy for me to sync my products from amazon to shopify!
Hello Thank you so much for your kind words! We're thrilled to hear that our app has made syncing your Amazon products to Shopify so easy. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help make your e-commerce experience as smooth as possible!
Very helpful customer service!
Hello Thank you for the positive feedback! I’m glad to hear that you found our customer service helpful. If there’s anything else you need or if you have any more questions, just let us know.
Great service and Shivam helped resolve the issue very quickly and easily
Hello Thank you so much for your kind words! I’m thrilled to hear that Shivam was able to resolve the issue quickly and efficiently. If you need any further assistance or have more questions, feel free to reach out.
So far, so good! Great way to streamline Shopify orders to my Amazon fulfillment!
Hello Thank you for the feedback! We're glad to know that you're finding the integration helpful in streamlining your Shopify orders to Amazon fulfillment. If you have any more questions or need further assistance, feel free to reach out. We're here to help!
Shivam from the support team was amazing in helping me sync my Amazon Seller Central account to Shopify. The issue only 5 minutes to resolve and he was happy to jump on a call quick call to guide me through the steps. Great support team!
Hello Thank you so much for your kind words! We're thrilled to hear that Shivam was able to assist you so efficiently and that your issue was resolved quickly. Our support team is dedicated to providing the best service possible, and it's wonderful to hear that their efforts are making a positive impact. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for sharing your experience!
Great price-quality ratio, the app itself is so efficient and the WebBee support is even better - they helped me to setup everything within 15 minutes. Clear recommendation!
Hello Thank you for your wonderful feedback! We're thrilled to hear that you find the app efficient and that our support team was able to assist you quickly. We're proud of our price-quality ratio and are glad it meets your expectations. Your clear recommendation means a lot to us!
Webbee is a great app. Easy to set up and great support!
Hello Thank you for your feedback! We're delighted to hear that you find WebBee easy to set up and that our support has met your expectations. We appreciate your kind words and are here to assist you whenever you need it.
Service client au top vraiment ! J'ai eu un certain Malik pour un appel Zoom, il m'a vraiment bien aidé!
Merci beaucoup pour vos commentaires positifs ! Nous sommes ravis d'apprendre que notre service client vous a satisfait. Malik est un membre précieux de notre équipe, et nous sommes heureux qu'il ait pu vous aider efficacement lors de votre appel Zoom. N'hésitez pas à nous contacter si vous avez besoin de plus d'assistance.
I have been using Amazon MCF by Webbee for the past 7 months to route orders between our Shopify store and Shipbob 3PL and Amazon FBA. Unfortunately, my experience with this app has been extremely disappointing. Every single day, I encountered issues such as tracking numbers not uploading for orders and orders failing to submit to Shipbob due to constant SKU mapping problems. Despite alerting the CEO AJ and management member Soonam about these problems, they were never properly addressed. The app’s management is very poor. I was even told that my $95 monthly fee doesn't cover the cost of fixing all the bugs, which is an unacceptable excuse. If the app cannot be properly maintained for the current price, then the price should be increased to ensure better service. These daily headaches have pushed me to seek alternatives, and I strongly advise others to avoid this app at all costs. It has been a frustrating and unproductive experience, and I do not recommend it to anyone.
Hello , We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. -- Edit -- Thank you for your valuable feedback , we have now improved our processes and capabilities many notch to handle use cases like yours. AJ
Excellent and swift support!
Hello Thank you for your kind words! We're delighted to hear that you found our support excellent and swift. Your satisfaction is our top priority, and we're always here to help whenever you need us.
All the functionality you need to use MCF with Shopify - amazing customer support :)
Hello Thank you so much for your kind words! We're delighted to hear that our app provides all the functionality you need to use MCF with Shopify and that our customer support has been amazing. Your positive feedback is greatly appreciated and motivates us to continue delivering top-notch service.
definitely excellent support
Hello Thank you! We're delighted to hear that you found our support excellent. Providing top-notch assistance to our customers is always our priority. If you ever need anything else, feel free to reach out. We're here to help!
Wow, so impressed with the customer support. Shivam spent a lot of time with me on Zoom setting everything up and even fixed things on my store that were not his responsibility. Thank you very much!
Hello That's wonderful to hear! Our Customer success team's dedication to providing excellent customer support shines through. I'm glad we went above and beyond to ensure everything was set up correctly and even helped with additional tasks. We strive to provide exceptional service to our customers, and it's rewarding to know that we've met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help anytime!
Super helpful and knowledgeable! Shivam knew exactly what was needed to ensure our WebBee app was working correctly and it only took 15 minutes. Thank you for the support!
Hello Thank you so much for the kind words! It was a pleasure assisting you with your WebBee app. I'm thrilled to hear that Shivam was able to quickly resolve your issue and ensure everything is working smoothly. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help!
Solid tech help when needed. The app is very user-friendly and works great! The integration was easy, and their help chat was fast, helping with additional integration steps for Amazon FBA shipping.
Hello We are thrilled to hear about your positive experience with our app and support team! Providing solid technical help and ensuring a user-friendly experience are core principles for us, and we are glad to know that you found the integration process smooth and the app helpful for your needs. Our team is always here to assist with any additional integration steps or questions you may have, and we are committed to ensuring your success with our platform. Thank you for choosing our app, and please feel free to reach out if you need further assistance or have any feedback to share.
love this app makes selling on bot shopify and amazon super easy.
Hello We are delighted to hear that you love our app! Making selling on platforms like Shopify and Amazon easier for our users is one of our primary goals, and your positive feedback reinforces our efforts. If there are any specific features or improvements you would like to see in the future, please let us know. We appreciate your support and look forward to continuing to provide you with excellent service. Thank you for choosing our app!
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