Amazon MCF by WebBee
Amazon MCF: Fulfill Orders, List Products & Sync Inventory
Rating
4.8
feedback
318
chart
#5,543
All reviews
July 30, 2024
So far, so good! Great way to streamline Shopify orders to my Amazon fulfillment!
Hello Thank you for the feedback! We're glad to know that you're finding the integration helpful in streamlining your Shopify orders to Amazon fulfillment. If you have any more questions or need further assistance, feel free to reach out. We're here to help!
July 29, 2024
Shivam from the support team was amazing in helping me sync my Amazon Seller Central account to Shopify. The issue only 5 minutes to resolve and he was happy to jump on a call quick call to guide me through the steps. Great support team!
Hello Thank you so much for your kind words! We're thrilled to hear that Shivam was able to assist you so efficiently and that your issue was resolved quickly. Our support team is dedicated to providing the best service possible, and it's wonderful to hear that their efforts are making a positive impact. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again for sharing your experience!
July 8, 2024
Great price-quality ratio, the app itself is so efficient and the WebBee support is even better - they helped me to setup everything within 15 minutes. Clear recommendation!
Hello Thank you for your wonderful feedback! We're thrilled to hear that you find the app efficient and that our support team was able to assist you quickly. We're proud of our price-quality ratio and are glad it meets your expectations. Your clear recommendation means a lot to us!
June 19, 2024
Webbee is a great app. Easy to set up and great support!
Hello Thank you for your feedback! We're delighted to hear that you find WebBee easy to set up and that our support has met your expectations. We appreciate your kind words and are here to assist you whenever you need it.
June 17, 2024
Service client au top vraiment ! J'ai eu un certain Malik pour un appel Zoom, il m'a vraiment bien aidé!
Merci beaucoup pour vos commentaires positifs ! Nous sommes ravis d'apprendre que notre service client vous a satisfait. Malik est un membre précieux de notre équipe, et nous sommes heureux qu'il ait pu vous aider efficacement lors de votre appel Zoom. N'hésitez pas à nous contacter si vous avez besoin de plus d'assistance.
May 18, 2024
I have been using Amazon MCF by Webbee for the past 7 months to route orders between our Shopify store and Shipbob 3PL and Amazon FBA. Unfortunately, my experience with this app has been extremely disappointing. Every single day, I encountered issues such as tracking numbers not uploading for orders and orders failing to submit to Shipbob due to constant SKU mapping problems. Despite alerting the CEO AJ and management member Soonam about these problems, they were never properly addressed. The app’s management is very poor. I was even told that my $95 monthly fee doesn't cover the cost of fixing all the bugs, which is an unacceptable excuse. If the app cannot be properly maintained for the current price, then the price should be increased to ensure better service. These daily headaches have pushed me to seek alternatives, and I strongly advise others to avoid this app at all costs. It has been a frustrating and unproductive experience, and I do not recommend it to anyone.
Hello , We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please drop us a mail at [email protected] to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention. -- Edit -- Thank you for your valuable feedback , we have now improved our processes and capabilities many notch to handle use cases like yours. AJ
May 17, 2024
Excellent and swift support!
Hello Thank you for your kind words! We're delighted to hear that you found our support excellent and swift. Your satisfaction is our top priority, and we're always here to help whenever you need us.
April 23, 2024
All the functionality you need to use MCF with Shopify - amazing customer support :)
Hello Thank you so much for your kind words! We're delighted to hear that our app provides all the functionality you need to use MCF with Shopify and that our customer support has been amazing. Your positive feedback is greatly appreciated and motivates us to continue delivering top-notch service.
April 16, 2024
definitely excellent support
Hello Thank you! We're delighted to hear that you found our support excellent. Providing top-notch assistance to our customers is always our priority. If you ever need anything else, feel free to reach out. We're here to help!
April 12, 2024
Wow, so impressed with the customer support. Shivam spent a lot of time with me on Zoom setting everything up and even fixed things on my store that were not his responsibility. Thank you very much!
Hello That's wonderful to hear! Our Customer success team's dedication to providing excellent customer support shines through. I'm glad we went above and beyond to ensure everything was set up correctly and even helped with additional tasks. We strive to provide exceptional service to our customers, and it's rewarding to know that we've met your expectations. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help anytime!
April 10, 2024
Super helpful and knowledgeable! Shivam knew exactly what was needed to ensure our WebBee app was working correctly and it only took 15 minutes. Thank you for the support!
Hello Thank you so much for the kind words! It was a pleasure assisting you with your WebBee app. I'm thrilled to hear that Shivam was able to quickly resolve your issue and ensure everything is working smoothly. If you ever need further assistance or have any questions in the future, don't hesitate to reach out. We're here to help!
March 21, 2024
Solid tech help when needed. The app is very user-friendly and works great! The integration was easy, and their help chat was fast, helping with additional integration steps for Amazon FBA shipping.
Hello We are thrilled to hear about your positive experience with our app and support team! Providing solid technical help and ensuring a user-friendly experience are core principles for us, and we are glad to know that you found the integration process smooth and the app helpful for your needs. Our team is always here to assist with any additional integration steps or questions you may have, and we are committed to ensuring your success with our platform. Thank you for choosing our app, and please feel free to reach out if you need further assistance or have any feedback to share.
March 21, 2024
Great app, excellent support team who jump on a call and help set everything up and check all integrations are working! Would recommend
Hello Thank you so much for your kind words and recommendation! We are thrilled to hear that you had a positive experience with our app and support team. Ensuring that our users have a seamless experience with setting up integrations and resolving any issues promptly is a top priority for us. Your feedback motivates us to continue providing excellent service and support. If you ever need further assistance or have suggestions for improvement, please don't hesitate to reach out. We appreciate your support and look forward to serving you in the future!
March 20, 2024
love this app makes selling on bot shopify and amazon super easy.
Hello We are delighted to hear that you love our app! Making selling on platforms like Shopify and Amazon easier for our users is one of our primary goals, and your positive feedback reinforces our efforts. If there are any specific features or improvements you would like to see in the future, please let us know. We appreciate your support and look forward to continuing to provide you with excellent service. Thank you for choosing our app!
March 20, 2024
The app works well and is easy to set up.
Hello Thank you for your positive feedback on the app! We are thrilled to hear that you found it easy to set up and that it is working well for you. Your testimonial is greatly appreciated, and we value your experience with our product. If you have any further feedback or suggestions, please feel free to share them with us. We are committed to continually improving our app to meet the needs of our users. Thank you for choosing us!
March 19, 2024
The support associate was very knowledgeable, experienced and polite. He was very fast in fixing the problem while explaining what he is doing and what should be the result. It's a very high support level. I wish Amazon's support team would reach 80% of this service
Hello Thank you so much for your generous feedback regarding our support associate! We are thrilled to hear that you had a positive experience and that our associate was able to assist you effectively. We take pride in having a knowledgeable, experienced, and polite support team that is dedicated to providing excellent service to our customers. It's wonderful to hear that our associate not only resolved your issue promptly but also took the time to explain the process and expected outcomes clearly.
March 13, 2024
The app is very nice and allows you to create product bundles even though they are not listings on Amazon. The support is also great and very fast. They connect with you right away and remote in if needed.
Hello We are also thrilled that you had a great experience with our support team. Providing fast and effective support is one of our top priorities, and we are glad to hear that our team connected with you promptly and provided assistance, including remote sessions when needed. Your satisfaction is very important to us, and we are committed to ensuring that you have a great experience using our app. If you ever need further assistance or have any questions, please feel free to reach out to us. We're always here to help!
March 11, 2024
Fast and helpful customer services! this is always to key for small businesses! thank you!
We are thrilled to hear that you found our customer services fast and helpful! Your kind words mean a lot to us, and we greatly appreciate your feedback. At WebBee Global, we understand the importance of efficient support, especially for small businesses like yours. We are dedicated to providing excellent service to all our customers, and we're glad to know that our efforts have made a positive impact on your experience. Thank you once again for choosing us and taking the time to share your feedback. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help!
March 11, 2024
Onboarding meeting was great with Shivam. We were able to set-up my account and executed a test sale in less than 15 mins. I am starting to like this app and their support now.
Hello Thank you so much for your kind words and positive testimonial! It was a pleasure working with you, and I'm thrilled to hear that you had a great experience. Your feedback means a lot to us and serves as motivation to continue delivering excellent service and support to all our clients. We are committed to ensuring your satisfaction and success with our products/services. If you ever need any further assistance or have additional feedback to share, please don't hesitate to reach out. We're here to help! Thanks again for choosing us and for taking the time to provide such valuable feedback.
Feb. 27, 2024
This app is the best of the best. Something that Amazon can't do, this WebBee app has done. We've been using it for the past three months, and it has all the functionalities that we need. The best part is how quickly they respond to your chat. They take less than one minute to reply and will send you a quick Zoom link to help you get things set up correctly or answer any questions you may have. The price is very reasonable, and customer service is top-notch. With all the features, a reasonable price, and excellent customer service, you can't ask for more. It has everything you need to have your Shopify order automatically fulfilled by Amazon. Cheers!
Hello It's fantastic to hear that you've had such a positive experience with the WebBee app! Having all the necessary functionalities along with top-notch customer service can truly make a significant difference in your business operations. The quick response time and willingness to provide assistance, whether through chat or Zoom, demonstrate a commitment to ensuring a smooth experience for users like yourself. Combine that with a reasonable price point, and it sounds like you've found a winning solution for automatically fulfilling Shopify orders through Amazon. Thank you for sharing your feedback, and if you ever need further assistance or have any questions, don't hesitate to reach out. Cheers to your continued success with the WebBee app!