Shipday Local Delivery App
Offer local delivery with your own fleet or 3rd party...
Rating
4.1
feedback
11
chart
#1,312
All reviews
Rating Breakdown
Review RSS Feed
Oct. 19, 2023
Phenomenal product. Great out of the box delivery solution for both local businesses and delivery companies. Extremely intuitive design, seamless integration with Shopify. Responsive support.
Oct. 5, 2023
The team is lovely and they mean well, but the app is not at the level. I couldn't rely on its solutions for my business. All it did was causing more issues.
Hi There, we really tried to help you over the phone and explained the issue. So, we are sorry to see this feedback. The issue was not due to any technical problem with the App, but a wrong settings for the intended use. You had set up auto-dispatch to 3rd party delivery services on the app, but when you cancel an order, you didn't mark it as failed/delivered. And the order got reassigned automatically to 3rd party services again. We helped you over the phone to fix it. Although your experience is unexpected but it is not due to any technical reliability issue of our App.
April 28, 2023
By submitting a review, you agree to our Terms of Service It isn't threatening, defamatory, or being left in exchange for an incentive. If published, we may include additional details about your store to help merchants read relevant reviews.
Dec. 4, 2022
This app is very helpful for those who engage their own delivery drivers. It will help improve communication with customers. Highly recommended!
June 20, 2022
Install is a breeze and they've been VERY responsive when I've reached out to them on a few questions. Highly recommended.
Dec. 29, 2021
Very easy and straight forward to use. No need to set up, only regester an account on their platform and get an api code on my account page. Then you are ready to go! I should have known this app way earlier!
March 26, 2021
We tried using this app for our store as we do local delivery by ourselves. The app didn't work out of the box. We ran into multiple issues. When we tried to get support inspite of sending emails, there was no response at all. Was just a waste of time on our end. Better to stay away from this app and save yourself sometime!
Sorry to hear your trouble. We tried to contact you back several times, could not reach you. We are happy to help you set up if you need any help. Please send us a quick note at [email protected]. We usually get back within few hours
Dec. 26, 2020
Thank you for fixing my issue with the tracking email. App is working good and support has helped me greatly!
Hi, we are extremely sorry that you are facing troubles. Can you please reach out to us from your Shipday account email at [email protected] with the subject line "Shopify Support"? We searched for your message but could not find it. We are eagerly waiting for your message and can you please elaborate the issue you are facing? Thanks.
Feb. 15, 2021
The service is amazing it has helped me retain more customers. love order tracking feature!!!!!!!!!!
Hi, from the order data sent by Shopify we can identify whether an order is paid in cash or else. So if in an order it says that, payment method "CASH", it means "Cash on Delivery (COD)". Otherwise for ONLINE (Paypal, Neteller etc.) or Credit Cards (VISA, MasterCard), in Shipday we are simply putting N/A (or empty) which indicates the carrier (delivery personnel) does not require to pickup the order price while delivering. And about the first issue (order notes), we are discussing with the Shopify partners as the order notes are not sent from Shopify. We know about the issue and are trying our best to settle it down. Thanks. Hope it comes helpful for you.
Nov. 17, 2020
Great app! It was easy to install. Looks like it will help with my local deliveries. We are excited to start our local delivery.
Thanks a lot for your review.