Lior Bakery review for Shipday Local Delivery App
Oct. 5, 2023
The team is lovely and they mean well, but the app is not at the level. I couldn't rely on its solutions for my business. All it did was causing more issues.
Developer Reply
Hi There, we really tried to help you over the phone and explained the issue. So, we are sorry to see this feedback. The issue was not due to any technical problem with the App, but a wrong settings for the intended use. You had set up auto-dispatch to 3rd party delivery services on the app, but when you cancel an order, you didn't mark it as failed/delivered. And the order got reassigned automatically to 3rd party services again. We helped you over the phone to fix it. Although your experience is unexpected but it is not due to any technical reliability issue of our App.
Developer
Shopify App Store