ShipHero Inventory & Shipping
ShipHero End-to-End WMS | Shipping & Inventory Software
Rating
4.7
feedback
154
chart
#746
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
-
Less than a day
-
Less than a month
-
Less than a year
-
More than a year
Reviews Summary
ShipHero is highly praised for its excellent customer service, user-friendly interface, and flexibility in adapting to unique warehouse requirements. Users appreciate the quick responses from the team, knowledgeable support staff, and the ease of setting up kits within the app. The software has significantly improved inventory accuracy, order fulfillment speed, and overall productivity for many businesses. However, some users have mentioned minor issues such as the lack of a scheduling feature for reports and occasional buggy updates. Overall, ShipHero is recommended for businesses looking for a reliable and efficient warehouse management solution with exceptional customer support and valuable features like kits, dynamic inventory, and seamless integrations with platforms like Shopify and Amazon.
Highlights
Rating Breakdown
All reviews
Nov. 13, 2024
Shiphero has proven to be an invaluable asset to our business, offering a comprehensive and user-friendly solution for inventory management and shipping. The platform's intuitive interface and robust feature set have significantly streamlined our operations, reducing errors and increasing efficiency. We particularly appreciate the flexibility offered by features such as on-demand bundling, pre-built assemblies, order merging, and bulk shipping. These capabilities have allowed us to optimize our workflows and better serve our customers. The onboarding process was seamless, largely due to the exceptional support provided by our account specialist, Stacy V. Stacy's knowledge and dedication were instrumental in ensuring a smooth transition to the new system. We wholeheartedly recommend Shiphero to businesses seeking a reliable and efficient inventory and shipping solution.
Aug. 28, 2024
I'm extremely happy with our decision to implement ShipHero as our warehouse management solution. From the very beginning, the implementation process was well-organized and enabled us to launch on-time and within budget. The team at ShipHero was incredibly knowledgeable and supportive, tailoring the software to our specific needs and ensuring a smooth transition. One of the most impressive aspects of ShipHero is its flexibility. Our warehouse environment is complex, with a wide range of products, storage configurations, and unique processes. This software is adapting to our unique requirements, preparing us to optimize our operations and increase efficiency. The user-friendly interface and intuitive features have made it easy for our team to learn and adopt the software. We expect to see significant improvements in inventory accuracy, order fulfillment speed, and overall productivity in the next few months. I highly recommend ShipHero to businesses looking for a reliable and adaptable warehouse management solution.
May 3, 2024
Had a wonderful experience so far with ShipHero. They set up everything super quick and got me to being able to have my inventory tracked and my shipments out! Customer service was top notch! Kyle has been super helpful and responsive. He is very knowledgeable and has been super easy to work with. The system itself very user friendly. I love that I can set up kits within ShipHero without needing to have an extra app in Shopify. I love that I can tell exactly where my inventory goes and it tracks every change! I do wish ( or maybe I haven’t found it) there was an option to see how much inventory was used in the last 30 days. I also love how easy it is to pick and pack orders. Definitely the best system I’ve used so far for warehouse management
March 28, 2024
Responded way quicker than I thought! Service was really helpful and easy to follow!
March 27, 2024
*What do you like best about ShipHero? Having attentive staff that quickly answers and fixes questions related to their platform. I have had numerous 'issues' and very few ended up requiring extended amounts of time to fix. Most issues are resolved the same day.. I really thank the staff for making Ship Hero an easy product to work with. * What do you dislike about ShipHero? Not being able to schedule reports to be be run at a certain time or on demand. In a given day I could download 20 or more reports as we have multiple clients and reporting requirements. In an ideal world I could kick off a custom job to pull all this data without having to go to each interface, wait while this loads and downloads..
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more