All reviews

Rating Breakdown

  • 5
    89% (137 ratings)
  • 4
    3% (4 ratings)
  • 3
    3% (4 ratings)
  • 2
    3% (4 ratings)
  • 1
    3% (5 ratings)
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4 / 5 Share

March 28, 2024

Responded way quicker than I thought! Service was really helpful and easy to follow!

Using app

8 months

Total reviews

7

Average rating

4.9

4 / 5 Share

April 9, 2019

I reached out to shiphero to request a new field in the Automation Rules, to allow us to have a start and stop time and date for offering our customers a free gift with purchase. After contacting a few apps, shiphero was the only one that offered a solution. Now we don't have to manually set this rule!

Using app

9 months

Total reviews

2

Average rating

4.5

Developer Reply

Yes! Absolutely happy that addition to the automation options helped - we have a lot more improvements coming which we think you will love. Thank you for the review :)

4 / 5 Share

Oct. 18, 2018

Super app makes handling several online stores super easy. Picking and receiving a purchase order is super magical! This app is working very well. Customer service is great. Need to make better -> - Not easy to update product data (CSV) - you think that you can update all product data with one CSV download? No that's too easy! There is 3 different CSV needed to download. Update cost, Update inventory value, Update Manufacturer SKU all these are in different places? - Not easy to make purchase orders (Automatic is not good) Cannot make vendor base limit? System offer to order if you have even one product under the order limit. - Not easy to make a transfer order -> You really need to remember all product name or SKU? No automatic, no product picture ... it's maybe just easier to call the main warehouse and make the order in a phone. It's funny that you cannot use the purchase order automatic in transfer orders... But these are a minor things the app is great and fix many problems in the warehouse. I think nowadays we have 0% mistake rate in picking thank Shiphero and of course our warehouse guys!

Using app

Almost 3 years

Total reviews

4

Average rating

3.8

Developer Reply

Woohoo! It's a pleasure to work with you and your brilliant team. Noted on the feature suggestions and improvements - we're working hard everyday (we kind live and breath this stuff) to bring more features and improve existing ones. More to come (and we're quite excited!).

4 / 5 Share

Feb. 17, 2016

Seems to work well with my fulfillment center. Friendly & helpful customer service too!

Using app

Over 1 year

Total reviews

3

Average rating

4.0