ShipHero Fulfillment
All reviews
ShipHero is easy to use and affordable. They don't charge anything for services unless your products stay in their warehouse for over a month. The shipping fees are also flat and easy to understand and estimate the cost of product. Bel, Clara, Mario and Marina was helpful and they are ready to help the customers anytime. There is no waiting or queue like any other provider. Loved their service
Bel was super helpful! Helping me track packages, looking up orders, contacting the shippers...plus just so pleasant to work with. Fulfillment couldn't get easier... I was scared to start shipping my goods out of a warehouse but they really walk you through every step. The documentation is excellent, with videos and FAQs for every detail. They're really responsive too - anytime I have a question, the chat is there and the reps get to you pretty quickly. Pretty happy so far! Updated: I've been working with Clara in the chat function and service has been excellent...it's so convenient to just chat with the reps and they are so prompt and friendly whenever there's an issue.
ShipHero is awesome and I had a great experience with their reps, especially with Bela who helped me start the fulfillment process and was super informative and helpful!
The staff is prompt and helpful. I had a very pleasant onboarding experience with Marina. I think her professionalism & remarkable customer service abilities will take her very far. Looking forward to start shipping with ShipHero!
In short: super easy and amazing experience from Mari, definitely exceeded my expectations! Just started working with them and the whole integration process is super easy. Mari F. and the whole team made the onboarding process a breeze. Mari was super friendly and kind. If you're like me and like talking to humans to get doubts solved (especially when learning something) its super easy to schedule a call and was able to talk with her the next day at the latest. Thanks for all the help! :)
I can't say enough about ShipHero so far. This company really cares, and I'm so glad I found them. Marina, Julia, Danielle, Bel and Clara have been amazing. I really feel like my business is in great hands for fulfillment. Thank you to the whole team!
ShipHero is great! Very straightforward to connect with your shopify store and they have amazing customer service that is very responsive! I would highly recommend ShipHero!
The service has been incredible, their consultants have accompanied me until the last minute making sure that everything is in order and without setbacks, always going further. Thank you Mari F, Andrea, and Belen.
Absolutely amazing service and hands off from the beginning to the orders are been shipped. This is the future of e-commerce logistics.
ShipHero have simplified our fulfillment process. Their seamless solution has eliminated the vast majority of shipping issues and their Customer Success team is responsive and collaborative in solving problems.
From the moment you sign up with ShipHero until you begin shipping out your first orders, the onboarding process and store integration is seamless and the support staff is all very knowledgeable and friendly! Had a great experience so far and would recommend to anyone.
Absolutely excellent service from the moment we signed up. Everything works perfectly and the support team is available literally any moment to help out when needed. 10/10 would recommend.
Carina, Clara, Mar, Bel and Marina to the rescue!! They are responsive and are on point. They helped me with all my questions (I have a lot xD). Highly recommend using ShipHero for your needs, even if you're small company!
I absolutely love using this fulfillment center, they work with stores that are just starting with 0 orders and their customer service is awesome! I love how helpful they are! I would definitely recommend them!
I have been using the services of ShipHero Fulfilment for the last month, and have had nothing short of an amazing experience so far. The app plugin with my store is seamless, and everything is automated which makes my job much easier! The team at ShipHero are also extremely helpful and diligent, always getting back to my queries very quickly and making sure that I am being looked after. I would recommend ShipHero Fulfilment to anyone who is looking for this type of fulfilment service!
ShipHero has been far and away the best fulfillment center I've dealt with. Their software is amazing which makes a huge difference. Also their support staff are always ready to help. Hats off to Bel and Clara - they go above and beyond to help me when I make mistakes (they're generally my fault haha). I wouldn't go with anyone else.
The fulfillment has been great, and they have great customer support that is always willing to help! They have honestly saved me so much time, and I love that the app is so easy to use. I can definitely say ShipHero has increased the quality of my business.
very nice app and excellent support - pricing for fulfillment is competitive and they keep communication lines very open. I have had a few glitches with the interface and support worked diligently to resolve them.
I used this Shiphero app for fulfilling our orders in US. Since i am new to Shopify i got so many questions to be answered for fulfillment part, So i would ask the customer service right away at shiphero dashboard. Their customer service is excellent especially BELA who is very kind, friendly she will answer all of the questions patiently...... I once got into the trouble of shipment issue of inputting wrong address due to my supplier mistake ...i directly contacted customer service team -Clara she helped me contacting FEDEX support team in resolving this issue. I would like to take this opportunity to thank Bela and Clara for this ... It is very pleasure to work with you guys. Would recommend others to try Shiphero for fulfillment.
Great customer service! It also helped me with faster and cheaper shipping! I would definitely recommend this app.
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