ShipHero Fulfillment

Aug. 27, 2022

There are some much better provider out there than Shiphero, so search elsewhere. They were good at first...but after a few months it was a total disaster: - Constant system bugs and errors - Inventory not synched with Shopify, numbers are pretty much always off - Massive shipping delays on holiday seasons with damaged reputation. - Shipping costs going up continuously and without communicating to customers (as always) - They charge you after 6 months for services never communicated before (or authorized) - Customer support ineffective, won't solve your issues - No communications whatsoever to their customers (Load balancing, they just do it without asking for permission) If you are serious about e-commerce you should not work with Shiphero.

May 18, 2020

I reached out to ShipHero prior to installing to ask a few questions. Never got any responses. I then tried to install the app and speak with them. Never got any responses. I uninstalled the app and now trying to delete my account after a week of uninstalling, seems impossible. This is the worst app and customer service.