ShipHero Fulfillment for Shopify

ShipHero Fulfillment

ShipHero Fulfillment | Full-Service eCommerce Fulfillment
Rating
4.0
Feedback
171
Reviews
Chart
#501
Shopify

All reviews

5 / 5 Share
Aug. 27, 2020

Great customer service! It also helped me with faster and cheaper shipping! I would definitely recommend this app.

Store Using app Total reviews Average rating
Lensonic 7 months 2 5.0
5 / 5 Share
Aug. 20, 2020

Using shiphero as a USA 3PL has been a great experience for the following reasons: - easy to use dashboard, simple to schedule incoming inventory in a 100% self serve way - A++ support, both in response speed and helpful attitude. Both Clara & Andrea having been a joy to interact with - competitive pricing. Pretty much no fixed fees, you pay for what you ship. Great for lean opeations - shipping speed is as advertised. my average in 3-4 days domestic US. Great tracking too. Totally eliminates customer complaints Only thing I would say is when you are doing your calculations for shipping expenses for your product, use zone 4 or 5 as your average cost to ship, for a more accurate projection. -alex

Store Using app Total reviews Average rating
Touchless 5 months 1 5.0
5 / 5 Share
Aug. 19, 2020

Excellent! Highly recommended with great price and customer service! The staff were helpful and respond quick.

Store Using app Total reviews Average rating
Trumpybag 8 months 1 5.0
5 / 5 Share
July 23, 2020

They have the best customer service. They respond usually within minutes, and they are always accurate and professional. I’ve had them for a month not on single complaint. Place I can trust with your inventory and customer fulfillment for sure. I give them 5

Store Using app Total reviews Average rating
Waist Forever Official Over 1 year 3 5.0
5 / 5 Share
July 23, 2020

Our experience with Shiphero has been amazing so far. From the product and integration perspective, it's straightforward and quick to setup. But if we had to highlight something about them is their fantastic team and support. Always there, ready to help you out. Great overall service.

Store Using app Total reviews Average rating
kubwipes 3 months 2 5.0
4 / 5 Share
July 28, 2020

Been pretty happy using them, mostly because of great support staff. Excellent if you're just getting started, and the only 3PL app that is on the app store and not a private app.

Store Using app Total reviews Average rating
Knives Et Cetera 26 days 4 4.0
5 / 5 Share
Aug. 25, 2020

Bel just helped me out of a bind with an important customer. She is prompt, professional, helpful and sent a funny gif! Highly recommend. Customer service is so important with fulfillment and any company that hires someone like Bel knows what they are doing.

Store Using app Total reviews Average rating
Drink Revive Me 4 months 1 5.0
5 / 5 Share
June 29, 2020

I've been using Shopify to help me with expansion into US market and fulfillment. The app works perfect with Shopify and the portal is really clean, simple to use and easy to learn. Getting set up is easy, and the customer support along the way is great! 100% recommend!

Store Using app Total reviews Average rating
Bondi Tattoo Care. About 2 months 3 5.0
5 / 5 Share
June 16, 2020

Thank you so much Bela for sorting our my inventory syncing problem! I am so happy I chose ShipHero. I was having trouble getting any replies from other fulfilment companies but ShipHero is always ready on chat to solve any of your problems!

Store Using app Total reviews Average rating
CompressionAttire Over 1 year 4 5.0
5 / 5 Share
June 10, 2020

I am switching over from another fulfillment service. The team has been quick to answer questions and been really helpful during the initial move. The pricing is also easy to understand and their processing times are fast so my customers are getting their items in a timely manner...

Store Using app Total reviews Average rating
Monarch Butterfly Life 4 months 1 5.0
5 / 5 Share
June 10, 2020

Shiphero makes our lives much easier and better! No need to worry about shipping any more as they provide the best and fast service! Website is also easy to use and whenever having questions or concerns, it's really good to contact them directly through the dashboard! Thank you all (Bel, Danielle, and Bela) for prompt response and your attention to my questions! Really appreciate your best customer service!

Store Using app Total reviews Average rating
SilenFlow About 2 years 1 5.0
5 / 5 Share
June 9, 2020

Great customer service, thank you Bela for helping me out with special orders and quick delivery. Easy to use and recommended.

Store Using app Total reviews Average rating
Blue Bear Protection 2 months 3 5.0
5 / 5 Share
June 5, 2020

After checking quite a few fulfillment options we went with Shiphero and I couldn't be happier. Platform updates good with Shopify and they have been VERY helpful with every issue I have had and the details from my business. I would recommend 100%. They also have very competitive prices if compared with other fulfilment centers.

Store Using app Total reviews Average rating
Uncle Sam's Road 4 months 4 5.0
5 / 5 Share
May 15, 2020

So far we are very happy with ShipHero . they have Amazing support and have helped me alot with anything i had concern about . the most important thing is that they keep their promises ! . Thank you !

Store Using app Total reviews Average rating
The Olympic 6 months 1 5.0
5 / 5 Share
May 6, 2020

Dream come true!! If you're a small business that doesn't want to fulfill your own orders, this is the perfect company for you. Very easy to set up. Customer support is amazing and very responsive. I researched several fulfillment companies and Shiphero was the best in terms of service and pricing by far for small businesses and start ups.

Store Using app Total reviews Average rating
CraveLyfe Over 2 years 16 4.8
5 / 5 Share
April 16, 2020

ShipHero has been great. Very easy initial set up and great communication throughout the entire process. Excellent pricing model.

Store Using app Total reviews Average rating
Aureliuss 10 months 1 5.0
5 / 5 Share
March 15, 2020

Great app and even better customer team. I don't know if they want their names mentioned, so I won't, but we wouldn't be where we are without the shiphero team. Thanks!

Store Using app Total reviews Average rating
MyRAKIT.com 7 months 1 5.0
5 / 5 Share
March 9, 2020

All-Around Top Notch Company! Their customer service is not only quick, but it's also very personable. When I have questions or issues, they're answered typically within minutes and it's with the same few people that know and understand my business. Their pricing for shipping and storage is not only REASONABLE, it's also very EASY to understand. I am hardly in one place so having a company that's capable of handling my fulfillment is a real lifesaver! 10/10... would HIGHLY recommend!

Store Using app Total reviews Average rating
uptightvoter 12 months 1 5.0
5 / 5 Share
March 8, 2020

Great, immediate support (even on weekends when they state on the site that they're away) and the interface works well. Am 100% satisfied with ShipHero.

Store Using app Total reviews Average rating
Offgrid Mindfulness 5 months 2 5.0
5 / 5 Share
Nov. 18, 2020

I can not say enough about working with Shiphero. They made it incredibly easy for me to set up my shipping and fulfillment. Top notch customer service. I've been incredibly happy with them!!

Store Using app Total reviews Average rating
CROWNHEART WATCHES Over 3 years 1 5.0
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