All reviews

Rating Breakdown

  • 5
    85% (145 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    12% (20 ratings)
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5 / 5 Share

March 27, 2021

Early days but seems to run smoothly, great integrations and price and the team have been extremely helpful. Thanks to Bela, Marina and team for always answering my questions and having patience with me, they are super friendly and helpful.

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2021

Very professional and easy to work with, Mari was very good to work with, I highly recommend their services!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

We have switched from Dropshipping from CH to a warehouse in the US with Shiphero. The transition went very smoothly and our orders are being delivered within 5days. Great support as well. Would recommend!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

We use Shiphero to fulfill all our US orders. They are a pleasure to work with. Everyone on the team is equally helpful, very quick to respond and they do their best to problem solve if ever it's needed. Highly recommend!

Using app

5 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 6, 2021

great experience and the staff is super helpful, I am looking forward to grow my business and use there service a lot, they are a great company and awesome costumer service

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Great software, great team behind, highly recommend! They manage our inventory, pick and pack and ship at commercial price.

Store

D-CAVE

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2021

I'm very excited to work with Shiphero after transitioning away from a couple fulfillment companies whose systems and processes were very difficult to use. So far inventory receipt has been fast and I'm looking forward to the affordable shipping costs.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

ShipHero has saved us multiple times. As Amazon fails to let us put the stock we need there, ShipHero has helped us fulfill orders when others couldn't. Bela on live chat, has also been really helpful on setting things up, so thank you!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2021

ShipHero is easy to use and affordable. They don't charge anything for services unless your products stay in their warehouse for over a month. The shipping fees are also flat and easy to understand and estimate the cost of product. Bel, Clara, Mario and Marina was helpful and they are ready to help the customers anytime. There is no waiting or queue like any other provider. Loved their service

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 14, 2021

Bel was super helpful! Helping me track packages, looking up orders, contacting the shippers...plus just so pleasant to work with. Fulfillment couldn't get easier... I was scared to start shipping my goods out of a warehouse but they really walk you through every step. The documentation is excellent, with videos and FAQs for every detail. They're really responsive too - anytime I have a question, the chat is there and the reps get to you pretty quickly. Pretty happy so far! Updated: I've been working with Clara in the chat function and service has been excellent...it's so convenient to just chat with the reps and they are so prompt and friendly whenever there's an issue.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

ShipHero is awesome and I had a great experience with their reps, especially with Bela who helped me start the fulfillment process and was super informative and helpful!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2021

ShipHero is easy to use and affordable. They don't charge anything for services unless your products stay in their warehouse for over a month. The shipping fees saved me $2 per product and I don't have to go to the post office 3x a day anymore. They were friendly and easy to work with.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

The staff is prompt and helpful. I had a very pleasant onboarding experience with Marina. I think her professionalism & remarkable customer service abilities will take her very far. Looking forward to start shipping with ShipHero!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2021

In short: super easy and amazing experience from Mari, definitely exceeded my expectations! Just started working with them and the whole integration process is super easy. Mari F. and the whole team made the onboarding process a breeze. Mari was super friendly and kind. If you're like me and like talking to humans to get doubts solved (especially when learning something) its super easy to schedule a call and was able to talk with her the next day at the latest. Thanks for all the help! :)

Store

Vibeegg

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2020

I can't say enough about ShipHero so far. This company really cares, and I'm so glad I found them. Marina, Julia, Danielle, Bel and Clara have been amazing. I really feel like my business is in great hands for fulfillment. Thank you to the whole team!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

Clara, Bel, and Bella are a blessing. Using a shipment fulfillment center is certainly better than self-fulfillment but it also has its headaches. Which is what makes Clara, Bel, and Bella a tremendous asset. Where there is an issue they jump right on it. Compared to ShipBob where they open a ticket or tell you to just look at the knowledge base articles. It's refreshing to have actual people putting in the effort. So thank you.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

ShipHero is great! Very straightforward to connect with your shopify store and they have amazing customer service that is very responsive! I would highly recommend ShipHero!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2020

The service has been incredible, their consultants have accompanied me until the last minute making sure that everything is in order and without setbacks, always going further. Thank you Mari F, Andrea, and Belen.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

Absolutely amazing service and hands off from the beginning to the orders are been shipped. This is the future of e-commerce logistics.

Store

mywavo

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

ShipHero have simplified our fulfillment process. Their seamless solution has eliminated the vast majority of shipping issues and their Customer Success team is responsive and collaborative in solving problems.

Store

Univolt

Using app

Over 1 year

Total reviews

1

Average rating

5.0