ShipHero Fulfillment
All reviews
Using shiphero as a USA 3PL has been a great experience for the following reasons: - easy to use dashboard, simple to schedule incoming inventory in a 100% self serve way - A++ support, both in response speed and helpful attitude. Both Clara & Andrea having been a joy to interact with - competitive pricing. Pretty much no fixed fees, you pay for what you ship. Great for lean opeations - shipping speed is as advertised. my average in 3-4 days domestic US. Great tracking too. Totally eliminates customer complaints Only thing I would say is when you are doing your calculations for shipping expenses for your product, use zone 4 or 5 as your average cost to ship, for a more accurate projection. -alex
Excellent! Highly recommended with great price and customer service! The staff were helpful and respond quick.
They have the best customer service. They respond usually within minutes, and they are always accurate and professional. I’ve had them for a month not on single complaint. Place I can trust with your inventory and customer fulfillment for sure. I give them 5
Our experience with Shiphero has been amazing so far. From the product and integration perspective, it's straightforward and quick to setup. But if we had to highlight something about them is their fantastic team and support. Always there, ready to help you out. Great overall service.
Bel just helped me out of a bind with an important customer. She is prompt, professional, helpful and sent a funny gif! Highly recommend. Customer service is so important with fulfillment and any company that hires someone like Bel knows what they are doing.
I've been using Shopify to help me with expansion into US market and fulfillment. The app works perfect with Shopify and the portal is really clean, simple to use and easy to learn. Getting set up is easy, and the customer support along the way is great! 100% recommend!
Thank you so much Bela for sorting our my inventory syncing problem! I am so happy I chose ShipHero. I was having trouble getting any replies from other fulfilment companies but ShipHero is always ready on chat to solve any of your problems!
I am switching over from another fulfillment service. The team has been quick to answer questions and been really helpful during the initial move. The pricing is also easy to understand and their processing times are fast so my customers are getting their items in a timely manner...
Shiphero makes our lives much easier and better! No need to worry about shipping any more as they provide the best and fast service! Website is also easy to use and whenever having questions or concerns, it's really good to contact them directly through the dashboard! Thank you all (Bel, Danielle, and Bela) for prompt response and your attention to my questions! Really appreciate your best customer service!
Great customer service, thank you Bela for helping me out with special orders and quick delivery. Easy to use and recommended.
After checking quite a few fulfillment options we went with Shiphero and I couldn't be happier. Platform updates good with Shopify and they have been VERY helpful with every issue I have had and the details from my business. I would recommend 100%. They also have very competitive prices if compared with other fulfilment centers.
So far we are very happy with ShipHero . they have Amazing support and have helped me alot with anything i had concern about . the most important thing is that they keep their promises ! . Thank you !
Dream come true!! If you're a small business that doesn't want to fulfill your own orders, this is the perfect company for you. Very easy to set up. Customer support is amazing and very responsive. I researched several fulfillment companies and Shiphero was the best in terms of service and pricing by far for small businesses and start ups.
ShipHero has been great. Very easy initial set up and great communication throughout the entire process. Excellent pricing model.
Great app and even better customer team. I don't know if they want their names mentioned, so I won't, but we wouldn't be where we are without the shiphero team. Thanks!
All-Around Top Notch Company! Their customer service is not only quick, but it's also very personable. When I have questions or issues, they're answered typically within minutes and it's with the same few people that know and understand my business. Their pricing for shipping and storage is not only REASONABLE, it's also very EASY to understand. I am hardly in one place so having a company that's capable of handling my fulfillment is a real lifesaver! 10/10... would HIGHLY recommend!
Great, immediate support (even on weekends when they state on the site that they're away) and the interface works well. Am 100% satisfied with ShipHero.
I can not say enough about working with Shiphero. They made it incredibly easy for me to set up my shipping and fulfillment. Top notch customer service. I've been incredibly happy with them!!
Been working with ShipHero for a few months now and have had no issues - really enjoying the process so far! Communicative and very helpful; I have no complaints! :) My only request is that they ship out on weekends, but things work for my needs right now.
ShipHero is really our company's Hero. After searching and going through so many fulfillment centers ShipHero got the job done correctly. ShipHero has mix technology and fulfillment so beautifully. We are very happy to say ShipHero is our fulfillment center. Their Shopify App integrated with our store very easy. The ShipHero team responded to emails and set video Google Meet calls to make sure we got the right services. They shipped our products out on time and gave our customers excellent notifications regarding their delivery. Thanks you Shiphero for being patience with us as startup company and saving our company lots time and effort. You are truly a shipping hero. We look forward to working with you for many years to come. Medilabkits Team
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