ShipHero Fulfillment
ShipHero Fulfillment | Full-Service eCommerce Fulfillment
Rating
4.0
feedback
171
chart
#6,988
All reviews
Rating Breakdown
July 23, 2020
They have the best customer service. They respond usually within minutes, and they are always accurate and professional. I’ve had them for a month not on single complaint. Place I can trust with your inventory and customer fulfillment for sure. I give them 5
July 23, 2020
Our experience with Shiphero has been amazing so far. From the product and integration perspective, it's straightforward and quick to setup. But if we had to highlight something about them is their fantastic team and support. Always there, ready to help you out. Great overall service.
Aug. 25, 2020
Bel just helped me out of a bind with an important customer. She is prompt, professional, helpful and sent a funny gif! Highly recommend. Customer service is so important with fulfillment and any company that hires someone like Bel knows what they are doing.
June 29, 2020
I've been using Shopify to help me with expansion into US market and fulfillment. The app works perfect with Shopify and the portal is really clean, simple to use and easy to learn. Getting set up is easy, and the customer support along the way is great! 100% recommend!
June 16, 2020
Thank you so much Bela for sorting our my inventory syncing problem! I am so happy I chose ShipHero. I was having trouble getting any replies from other fulfilment companies but ShipHero is always ready on chat to solve any of your problems!
June 15, 2020
I switched over to ShipHero because of reading all of the positive comments on here and it’s 110% TRUE! Their service is amazing. When I shipped out my bulk order, it checked into my fulfilment Account so quickly. Customer support is always there to help you in seconds with their chat box. My dashboard is so organized, I just love it! Thumbs up to the Team.
June 11, 2020
I just switched to ShipHero- so far things have been wonderful. If there is a snag, or I have any kind of question, support is just a chat box away (especially Bel, thanks for always helping so quickly)! The dashboard is straightforward and easy to understand, and so are the prices! Looking forward to doing business together.
June 10, 2020
I am switching over from another fulfillment service. The team has been quick to answer questions and been really helpful during the initial move. The pricing is also easy to understand and their processing times are fast so my customers are getting their items in a timely manner...
June 10, 2020
Shiphero makes our lives much easier and better! No need to worry about shipping any more as they provide the best and fast service! Website is also easy to use and whenever having questions or concerns, it's really good to contact them directly through the dashboard! Thank you all (Bel, Danielle, and Bela) for prompt response and your attention to my questions! Really appreciate your best customer service!
June 9, 2020
Great customer service, thank you Bela for helping me out with special orders and quick delivery. Easy to use and recommended.
June 9, 2020
So far so good! They have been very helpful and the platform works great! honestly the best one out there in my opinion.
June 5, 2020
After checking quite a few fulfillment options we went with Shiphero and I couldn't be happier. Platform updates good with Shopify and they have been VERY helpful with every issue I have had and the details from my business. I would recommend 100%. They also have very competitive prices if compared with other fulfilment centers.
May 29, 2020
Outstanding team and service. Bel is the best and has helped solve many issues quickly and with a great spirit. Love these guys for their service and highly recommend them!
May 19, 2020
If you're on Shopify, ShipHero is who you should be outsourcing to. Software is great. Sending products in easy. Billing is clear. Orders ship promptly. A++
May 15, 2020
Ship Hero interface is easy to use and their customer support has been super helpful with all the onboarding process and any questions I had. Recommended!
May 15, 2020
So far we are very happy with ShipHero . they have Amazing support and have helped me alot with anything i had concern about . the most important thing is that they keep their promises ! . Thank you !
May 6, 2020
Dream come true!! If you're a small business that doesn't want to fulfill your own orders, this is the perfect company for you. Very easy to set up. Customer support is amazing and very responsive. I researched several fulfillment companies and Shiphero was the best in terms of service and pricing by far for small businesses and start ups.
April 16, 2020
ShipHero has been great. Very easy initial set up and great communication throughout the entire process. Excellent pricing model.
Aug. 6, 2020
***Upadate*** The folks at ShipHero continue to delight me. My business has steadily increased and they have met every demand with this change. They are fast, efficient, and handle large orders like champs! Bel, Bela and Clara are so fast to respond to customer service issues which makes my job seamless. Love that! ShipHero has been such a huge part of our startup. Their customer service is spot on and they are always super quick to resolve issues or answer questions. It's been a steep learning curve for us and they have held our hand each step of the way. I highly recommend them.
March 15, 2020
Great app and even better customer team. I don't know if they want their names mentioned, so I won't, but we wouldn't be where we are without the shiphero team. Thanks!