Nashua Nutrition review for ShipHero Inventory & Shipping

May 4, 2018

ShipHero is the answer to all your inefficiencies in your warehouse! Are you looking for a complete, "out of the box", Warehouse Management System (WMS) to improve your business? Do you want to enable LIVE inventory quantities that are pushed to your sales platform, organize your warehouse inventory with product locations, improve picking/shipping speed and accuracy, lower shipping costs, have the ability to cycle count inventory on a regular basis without closing your store, create purchase orders and receive inventory with the click of a button, and continuously track warehouse performance and metrics in real time?? ShipHero can do all this and MORE! Our business was growing at such a rate that we could barely keep up with the volume of orders each day. We were in need of a system that was much more efficient and accurate compared to the current system we were using, which was basically "Stone Age" technology. We needed a system that controlled our inventory across our various sales channels, IN REAL TIME, to prevent running out of stock, causing customer back orders. We wanted a system to seamlessly purchase products from our manufacturers, receive them into our warehouse inventory, and make them available for sale on our channels. Picking and shipping orders with paper invoices, one at a time, was just not efficient any more. Trying to determine the cheapest and fastest shipping carrier ourselves was slowing our throughput with shipping. We were tired of manually taking metrics and entering them in an excel sheet to create reports on our progress within the warehouse. The list when on, and on, and on... Once we found ShipHero, it was game on! It seemed as though every thing we needed to improve upon to grow our business, ShipHero had an answer for. The ShipHero Support staff was instrumental in assisting in the implantation of their system. They stayed in constant communication every time we had questions about how to use or implement the system until we had a solution. With a very useful support web page, YouTube videos, LIVE webchat, and the rest of their solutions support team, setting up ShipHero was not that hard at all. In a little over 6 weeks, our warehouse went from the stone age to the 21st century and we couldn't be happier! The warehouse used to be a focal point of our attention, now that we have ShipHero in place, we can focus our entire attention on continuing to grow our business!