Dick Johnson review for ShipHero Inventory & Shipping

Feb. 1, 2019

The app is great most of the time it works as it should but when the problems/bugs comes be prepared for even 2 weeks waiting time to get that fixed. Shiphero did have chat support, then they shut it down. Now they have form to fill.... When you get a reply to your message you noticed that even you know more about Shiphero that this first Customer Support assistant. There are lots of guys who know how to fix the problems but you have to first tackle the Shiphero first shield and it takes time. I just see that this big and expensive app should have rapid customer service because when something bad happens its slows your business or even shut it down and who can worth that? Nobody. App works 85% time without problems and I recommend you buy if you have the skills to solve the problems without any help from Shiphero. App 3.8 / 5 Customer Support 1/5