ShipHero Inventory & Shipping

Aug. 27, 2021

I've used several shipping softwares and none of them have had as many features and customization as ShipHero. While we do run into some glitches here and there, it's because they are constantly working to improve the software. They are quick to resolve any issues and really listen to feature requests. The connection to Shopify is incredibly quick and accurate. This software has vastly improved our inventory management and fulfillment. The care that went into our onboarding process can't be beat. Our onboarding specialist made sure we were able to transition our processes as seamlessly as possible and helped tailor the system to our shipping requirements. Thank you Mike & ShipHero!

Aug. 24, 2021

ShipHero has been an integral service in supporting our brand to bring shipping back in-house. The onboarding process was straightforward and helpful. Our representative Mike Azimi is an incredible person with wonderful energy, and he guided us through the process and answered the many questions that we had. We also had the opportunity to meet Mike for an in-person training where he helped our team get up and running with the entire shipping process. After just a few weeks navigating inventory counts and bulk uploads, we’re seeing huge benefits from ShipHero and we’re on-track with our shipments processing smoothly. Big thanks to Mike and the ShipHero team for all the amazing support!

Aug. 24, 2021

ShipHero has been an excellent next step for us as our company rapidly grows. Most notably, the customer service they provide is top-notch. Brett Oliveira, Mike Azimi, and Cathy Galvis all were fast to respond and incredibly helpful throughout the whole process. Migrating to this app was a big task and they made it easy and painless! Even after just a few weeks, we're already starting to see huge benefits from using ShipHero and are looking forward to growing even more with ShipHero's help!

Aug. 18, 2021

Great app and service works fluent. after trying multiple tools I am happy I got to this one. worth the pay

April 13, 2021

Fantastic app. Is helping us break down the barriers when it comes to scaling an eCommerce business. Their Bulk shipping feature is a necessity for brands scaling around a hero product. Onboarding is incredibly easy and painless, our representative, Mike Azimi was a pleasure to work with and maybe one of the fastest communicators via email I've met.

March 10, 2021

Switching warehouse management systems is a scary proposition. Especially when you have millions in the warehouse and are going right into the busiest season. After about 6 weeks we went from signing a contract to being live. And now after only 3 weeks on the platform we are already saving time and money.

Feb. 18, 2021

Late December I contact 3 warehouse manager software Ship Hero, SKU Vault, and Finale Inventory. I spent 15 hours meeting with the 3 companies and meeting with 2 3PL one worked with Ship Hero the other with Sku Vault. By far Ship Hero is the best option for Shopify merchants. It's almost like it was build for it. We had to leave the 3PL that we were using within weeks and setup a 4000sq. warehouse. Reasons for leaving: 1. 3PL had 1.5%-3% order error in peak months. 2. picker and packer were not efficient. 3. Inventory was never correct. 4. Shipping Amazon orders took too long 5. No API integration with Shopify Plus. The solution: Ship Hero 1. Error margin 0.01% 2. picker and packer positions cut in half 3. inventory is accurate 99% 4. Integration with Amazon 5. Ship Hero and Shopify Plus connect in minutes. If it wasn't for Ship Hero and Yosef Haas we wouldn't have been able to setup a warehouse in weeks. They advised us in all purchases from Racks to Scanners. During the learning phase (3 weeks) we meet with Ship Hero almost everyday. Onboarding team is extremely knowledgable and responsive. They don't let you struggle through setup mode which is already hard as it is. I couldn't be any happier or more satisfied with their software. Thanks Yosef PS. If Ship Hero didn't exist I would never want to own a warehouse.

Feb. 7, 2021

Shiphero is perfect. Everything works as it should and it is helping us scale and handle order volume seamlessly. If you're looking to outsource your shipping, look no further. Shiphero is the one.

Dec. 30, 2020

My team and I had a seamless transition to Shiphero. I have been able to speed up all my processes to better scale my stores in our new warehouse. Friendly support team really cares about your success. Only complain is that I didn't use it sooner!

Nov. 13, 2020

Shiphero has been one of the best decisions for our logistics. We have been able to handle more order volume efficiently and more precisely. It has even allowed us to expand our warehouse operations. The platform is easy to understand and use. Support has also been amazing and has sponsored special requirements for our business model.

Nov. 9, 2020

Our experience with Shiphero has been awesome! PROS - Incredibly efficient pick/pack/ship. We have almost doubled our efficiency in the warehouse. - Accurately pushes inventory levels to many sales channels - Customer support is responsive and actually cares - Easy to use kitting/bundling - Automated shipping rate shopping CONS - Steeper learning curve than some software - Initial setup takes time to do correctly - Minimal reporting analytics

Oct. 22, 2020

I am speaking to all of my fellow Shopify store owners in order to confirm that the hype is real. ShipHero came highly recommended and they have absolutely lived up to their 5-star reputation. ShipHero makes managing the most important aspects of your business efficient and easy while also providing an unbeatable platform to process your daily orders. ShipHero is constantly releasing new and useful features and because it is a cloud-based software, I instantly have access to these new features with no additional fees. If you sell through multiple vendors there is no doubt in my mind that this is the inventory management software for you. Like clockwork throughout the day, ShipHero quickly imports all of our orders from all of our vendors across the web. Most importantly, their customer support is extremely attentive and helpful.

Oct. 6, 2020

Our business ships thousands of items each week and sells thousands of SKUs. We do: -Presales -Donations -B2B transfers -Identify 1st orders and add notes to them (and much more customer delight) -Change carrier service based on customers location -Integrated with Flavorcloud international shipping -Integrated with their 3PL service Shiphero can do it all and their team is extremely helpful in leading my team to confidence on their platform. Ultimately Shiphero is a complex and powerful tool that should not be underestimated. With Shiphero we focus on "How to do X?", rather than "Is X possible?", bc more often than not: Yes with Shiphero it is possible. Additional note: Their UI is polished to make the basics shine. My single quip is that they do not allow for "OR" "AND" in order searches

Aug. 12, 2020

Great app with an outstanding onboarding process and immediate results. Fully recommended. We're a large Mexican retailer that recently launched its e-commerce. Since launch day the achieved volume was much higher than anticipated. Our legacy systems were incapable of communicating with Shopify, so the picking, packing and shipping was done manually. Errors and late orders were growing out of control. After we spoke to ShipHero of our situation, we were able to launch the app within a week and completed the onboarding process in less than a month, with extraordinary results. No more picking mistakes or late orders. We're ready to continue growing.

April 14, 2020

Ship Hero helps us organize and execute on our our subscription service with ease as well as handle our daily order volumes with precision. Automations are a very handy feature along with many other clever features that will help any growing Shopify site succeed.

March 25, 2020

We started using this app when we moved from a 3PL to our own warehouse. It has helped us ship all the orders in time and without making mistakes. The team has been excellent and has guided us throughout the process. Shiphero is one the best inventory and shipping software I've used so far.

Feb. 5, 2020

When we moved away from our 3PL the first thing we looked for was a software that can manage inventory and also had printer and scanning capabilities, reporting and so much more. The ShipHero team literally flew out to Toronto to meet us and train us live. I've never seen an app company go above and beyond like that. Super impressed and highly recommend.

Feb. 5, 2020

ShipHero is the best shipping software to manage your warehouse, hands down. We reviewed a bunch, and these guys personally onboarded us with calls every single day until our entire team was fully trained. Absolutely love the software and the team!

Dec. 1, 2019

ShipHero has literally changed our business as a full-service 3PL (GrowthJet.com). The software is incredibly intuitive to use, the iPad app for picking has reduced our labor workload significantly, and there's even a surprisingly large amount of data/analytics you can get out of it. I can't recommend ShipHero enough to anyone looking for fulfillment software. Matt and Danielle at ShipHero have been incredibly responsive and helpful with troubleshooting. Thanks again!!

Nov. 22, 2019

We've been using ShipHero for 2 weeks and the software has not disappointed. The software is robust so it's a bit intimidating at first. And if it wasn't for Danielle (our fantastic account Rep) I don't think we would be using ShipHero today. Danielle stuck with us and was super patient in answering every question we had, whenever she did not have the answer, she always followed up. Our business needs are very peculiar and we were able to adapt the system to our process without issues. Now we are running a faster and more organized inventory management and fulfillment process. Of course there are more features we would like to see (as with every software), in our case would love to see an Android App and the ability to translate the software to Spanish. However, that will hopefully be released in the future.