All reviews

Rating Breakdown

  • 5
    89% (137 ratings)
  • 4
    3% (4 ratings)
  • 3
    3% (4 ratings)
  • 2
    3% (4 ratings)
  • 1
    3% (5 ratings)
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5 / 5 Share

Oct. 17, 2016

In addition to completely revolutionizing our order processing on the day to day, it really helped us make sense of restocking and employee monitoring. The team as bent over backwards to help us integrate, and has had very open ears to feedback for future features. I don't see how any Shopify store can function efficiently without Shiphero.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 29, 2016

Shiphero has been an integral part of our operations. From tracking inventory to fulfilling complex orders, this tool has been nothing short of perfect. Best customer service in the industry too.

Store

Ventum

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2016

We have 2 stores and We sell on Amazon too. We needed an inventory management solution. Shiphero has simplified our workflow. Shiphero is more powerful with an iPad and bluetooth scanner. We don't need paper invoice or packing slip any more.

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2016

Shiphero is a valuable piece of software that is cost effective and flexible. It out performs its competitors that are in the same price tier in almost every category. Additionally, the Shiphero team is great to work with and cares a lot about the product and customer experience. Shiphero goes above and beyond to work with the Shinesty team, even after hours, to ensure that our fulfillment system is always running at 100%. Definitely some of the best customer support I've ever experienced.

Using app

Over 1 year

Total reviews

13

Average rating

4.7

5 / 5 Share

Jan. 21, 2017

Can't say enough about this place. Awesome folks to deal with. They will get you up and running fast and keep you shipping orders lightning fast. Inventory control across channels is great, and the purchase order system is Uber good. Always improving and adding features, you don't have to worry about becoming obsolete with these guys.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2017

These guys are the best! Important to a system like this is fast help and service to get you up and running, and they deliver better than any other place I've worked with. It will keep your product/orders flowing as expected. Always innovating and improving from user feedback.

Using app

About 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2016

We chose ShipHero because we needed an end-to-end solution for managing inventory, all in one place, that could sync with Shopify and also with our own custom stack (through the API). Another requirement we had, is our shipping labels needed to be on the bottom of our invoices, this is not a normal offering of ShipHero, but they offered to implement a custom solution for us which was a lifesaver. The iPad and scanning solution has been great for our warehouse to manage orders and inventory and ensure integrity. Their development team has also worked around the clock for us to implement crucial bug fixes and feature enhancements. If you plan on selling 1000's of units and scaling beyond this is definitely a solution I would recommend. -Adam Ayers, VP Engineering @ Five Four Group

Using app

Almost 5 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Aug. 2, 2016

ShipHero staff work together as a team to make my third party vendor integration seamless and functional in a matter of couple of days. My third party vendor was not willing to spend time and effort to integrate with ShipHero due to their "budget". But ShipHero know how to make it happen quick. THis proves that ShipHero knows their customers' needs and third party vendors' databse well. If I were third party vendors, I would spend time and effort to make the integration happen quickly because it will help you and your customers - BUSINESS +CUSTOMERS SERVICE

Store

Popflex

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

July 21, 2016

Great guys working here. I asked them to add a feature and they spent many hours building it. The app also work great for the company that pack and send my packages. Great app great people :)

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2016

ShipHero team is very responsive and helpful with setting up the product. The live inventory sync between the warehouse and our Shopify sites is awesome! It nearly eliminates our out of stock orders. Also, being able to see the status of each order in real time is great. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2016

This company is great! Always quick to respond and readily available to work with you to get any task done whether big or small. Wish more companies had a customer service team like these guys.

Using app

4 days

Total reviews

11

Average rating

5.0

5 / 5 Share

May 26, 2016

We are so thankful we found ShipHero! Its streamlined our entire system, making our staff more productive, shipments much quicker and all around an easier process for everyone! Would highly recommend! Amazing customer service! Russell, Aaron and the staff are on top of answering any questions and we have really appreciated all of their help!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2016

ShipHero helped us improving lots of processes in the warehouse - fulfilling orders quickly and accurately, shipping fast, printing labels and creating reports. highly recommended!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2016

It is a very good app and excellent customer service. Efficient of stock management and dispatch now. A few website dispatch channels are linked together. Personally design for my company structure dispatch system. Very happy with this app. Wish this app become better and better in future.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2016

The support at ShipHero has been great and they respond quickly to questions that we have as we get settled in!

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 18, 2018

Great shipping and inventory app. It decentralizes the shipping process while keeping track of inventory and pick and pack performance. It has some neat features.

Using app

Over 2 years

Total reviews

8

Average rating

4.5

5 / 5 Share

April 6, 2016

This is by far the best inventory control system out there, Id be more than happy to be a reference for this app!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2016

Great program! Team is very responsive and having them available on live chat is great!

Store

Sivana

Using app

About 1 month

Total reviews

11

Average rating

4.5

5 / 5 Share

March 11, 2016

We previously used ShipHero with Magento EE, but recently moved to Shopify Plus. We are now managing several Shopify Plus stores with ShipHero and it works like a dream. Some of the best things about ShipHero are: - iPad based, no more paper everywhere. - Full control with bin locations and overstock. - Fast and accurate picking process. We use carts where we pick into several totes for each picking session, and barcodes are used to verify. - Fast packing process with another round of verification by scanning barcodes or confirming manually. - Returns. - Cycle counting. - Statistics that greatly help when creating purchase orders. You can set re-order levels and amounts, saving you an incredible amount of time. ShipHero tells you how much you sold in the last 7/30/60/90/180/365 days. - Lots of useful reports that seems to get better all the time. - Amazing support! If you ship anything above 50 orders per day and/or have lots of SKUs with the need for bin and overstock bin locations, the monthly cost is definitely worth it! Using this vs the standard Shopify shipping workflow is like day and night. We had another WMS before ShipHero aimed at larger retailers, so we have tried others, but we are getting faster and more efficient packing and picking with ShipHero. Conclusion: Highly recommended!

Using app

About 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 3, 2016

If you're looking for a solution that accurately keeps your inventory, allows fast order processing, makes shipping a seamless process you're looking at the right partner. At www.ThreeBirdNest.com we are a growing online boutique and sell women's fashion apparel and accessories. We were utilizing several different solutions which created many points for errors and lag times on order processing. Since we have moved over to Ship Hero we ship orders same day, have accurate inventory counts, every item has a location and it's an EASY to use system. The team is amazing to work with, great support especially in the on boarding process which for us was a lot since we were moving over several different programs into one. There is way less manual work involved in order processing and we have one place to check for shipments, inventory, processing and orders. Couldn't be happier to give them 5 stars. It really has been a business MUST have for us!

Using app

9 months

Total reviews

7

Average rating

4.9