ShipHero Inventory & Shipping

Feb. 25, 2016

We have a very unique business and have explored options that would cost us hundreds of thousands of dollars. But the amazing team at Ship Hero helped us tweak a couple of things and we now have a picking & packing solution that is faster than any machine solution we've been presented and it's completely scalable with our rapid growth. On top of that we're probably only using 30% of the true capability! I would highly recommend Ship Hero to any business needing stock, inventory or shipping management!

Feb. 21, 2016

I brag about shiphero to everyone! Id highly reccomend it to anyone looking for a really smooth shipping process! The customer service is unlike any other company, they are so responsive and helpful, I feel like they are my good friends because I speak to them like everyday.

Feb. 10, 2016

ShipHero has been a real blessing to our operation and has proven itself to be a real solution to a number of time-consuming issues we've had. The fundamentals of our warehousing process are: -picking orders from about 100 SKUs -determining the most efficient shipping method -packaging the order ShipHero was likely not designed for our particular needs, but we found it to be highly adaptable and the customer service was truly top notch. We realized just the other day that it was the first day since we had implemented ShipHero that we had not been in contact with their engineers at some point. This level of customer service is what makes a SaaS product great. Don't misunderstand this statement: features of ShipHero were behaving exactly as intended. We simply had fairly technical questions about how to adapt ShipHero to our needs and the staff were more than happy to help. I even had one incident where our company was ready to pay ShipHero engineers to develop a custom modification for us. I had a nice screenshare with Aaron Rubin where he pointed out, in an extremely polite and helpful way, that ShipHero was already solving our issue and no development would be needed. When I first started looking at developing inventory and restocking strategies for our company, I noted the difficulty in tracking changes in inventory due to our 5 different sales channels. ShipHero immediately resolved this issue by giving us the ability to process fulfillment (and thus inventory) for all of our sales channels. It helped us wrangle out-of-control international shipping losses before they became a serious issue for our finances. It increased our fulfillment accuracy to the theoretical maximum level (100% accuracy on the human side) by supporting barcode scans and simplifying the flow of decisions for our shipping employees. ShipHero was designed with Lean best practices in mind. We now have a shipping process that features a very high work content, with tons of data available in the reports to help us with continuous improvement projects. We are able to fully train shipping employees in around 2 hours now. As an E-Commerce business analyst who is obsessed with data-driven business decisions and the tenets of Lean, I wholeheartedly recommend ShipHero!

Nov. 7, 2015

We own our own store in addition to owning a 3PL that ships for other e-retailers. Moving to ShipHero has been one of the easiest and most pleasant experiences we've had in our years of existence. Previously we had to manage inventory with one app and then ship with another. This meant we had to develop a lot of processes for returns, shipping, and inventory that jumped from platform to platform. Now we're able to handle it all in one place which as created so many efficiencies for our team. Above all, their team is incredibly responsive to any issues that come up and they're very accommodating to features and requests that we've had. I really can't recommend them enough.

July 21, 2015

ShipHero has been incredibly easy to use from the beginning, and the support team has been very helpful. The mobile apps make it easy for me to work from anywhere in the warehouse.

May 23, 2015

Ship Hero is one the few best apps out there. Providing the tools needed for a warehouse, actually multiple warehouse. Their support is just outstanding. Thanks Team Ship Hero.

March 2, 2019

ShipHero is the best software for running an ecommerce business where you ship product. The software has a ton of flexibility. Make sure you take advantage of the onboarding calls and get help with your setup. You need to map your warehouse locations to your Shopify Locations or you'll end up with confusing stock situations. Once you get the setup done, ShipHero is killer. We got our error rate down to 0.01% and we're faster than ever before on shipping. Receiving is lot easier to track. Returns are awesome. The automation rules are very powerful, you can automate how you want orders handled based on dozes of criteria. 10/10 would recommend.

Feb. 18, 2015

I can't tell you how nice it is to be able to streamline shipping. The developers at shiphero have put in a ton of time to make sure shiphero works the way I need it to.. Can't recommend enough

Jan. 10, 2015

We've tried about a half a dozen different systems and have to say that ShipHero is the best out there! Not only is the system a head above the rest, but the support they offer is simply unbeatable. If I could leave 10 stars I would. We've even become more profitable because of the error prevention system that they have in place. Simply outstanding and highly recommended!

Aug. 29, 2014

WOW! This app saved the day! Works great, and the customer service is 5 star and so refreshing.

Aug. 12, 2014

I can't thank Shiphero enough for making my shipping process so seamless.

March 14, 2017

Shopify + ShipHero is the best way to run your business, and that's all you need from an operations perspective. We get Shipping Multi Channel Inventory Management Purchase Orders Reporting to help with purchase orders Returns management Reports on Inventory Value, Cost of Goods and our Shipping Awesome mobile apps for working in the warehouse A reliable service. If you're looking for the best back-end for Shopify, you found it.

July 2, 2014

Love the App...thx for all the help Aaron

Feb. 21, 2014

ShipHero is the ONLY shipping app you should consider. Our productivity has increased and we've never had a picking error! I HIGHLY recommend ShipHero. Miguel

Dec. 19, 2016

I love Ship Hero. Running the warehouse and managing inventory is soooo much easier with it. They get e-commerce and what we need.

Dec. 15, 2013

I need this app - how can I get it.

March 29, 2018

We've been using ShipHero for years. I highly recommend the software, it's powerful and does a great job of managing inventory, purchase orders, orders, returns and is amazing in the warehouse. A+