ShipInsure Shipping Protection
Give customers the option for a protected checkout experience
Rating
4.4
feedback
52
chart
#1,239
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
0%
-
Less than a month
17%
-
Less than a year
62%
-
More than a year
8%
Reviews Summary
The reviews for the ShipInsure Shopify App are overwhelmingly positive, with users praising the quick setup, seamless integration, and excellent customer support provided by the team. Many users have highlighted the ease of use and the peace of mind the app brings in terms of shipping protection and claims handling. Customers appreciate the responsiveness of the support team, with specific mentions of team members like Noah, Drew, and Morgan for their exceptional service. The app has been described as a game changer, streamlining shipping insurance processes and reducing the time spent on dealing with carrier claims. Users also value the extra layer of coverage provided to both their business and customers.
Highlights
Review RSS Feed
All reviews
Feb. 8, 2026
This app is causing fraudulent activity on my website. Criminals are utilizing it to test credit card information and in turn I’m being charged for the cancellations/refunds. Either the app or Shopify need to add parameters to prevent this for now I have uninstalled the app.
Jan. 16, 2026
Super happy so far! Drew and Morgan have been awesome to work with, quick responses and very informative. We launched ShipInsure on our website today and immediately had customers opting in to the shipping protection. We are excited to see how it goes and are hopeful that ShipInsure will take away the need of having to deal with unhappy customers and claims with our carriers.
Dec. 10, 2025
Amazing for fulfillment, been using them for a year and have had no issues so far.
Dec. 3, 2025
ShipInsure was very easily integrated into our Shopify platform. There is also excellent support from their team. I especially appreciate that they are open to continuous improvement of their app and take suggestions from the user for a more efficient experience.
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