ShipInsure Shipping Protection
Give customers the option for a protected checkout experience
Rating
4.4
feedback
51
chart
#1,195
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
12%
-
Less than a day
0%
-
Less than a month
14%
-
Less than a year
63%
-
More than a year
10%
Reviews Summary
ShipInsure has received overwhelmingly positive reviews from ecommerce merchants who have installed it on their Shopify stores. Users praise the app for its seamless integration, excellent customer support, ease of use, and the added layer of protection it provides for shipments. The team behind ShipInsure is highlighted for their responsiveness, dedication, and willingness to go above and beyond for their customers. Many reviewers mention that the app has helped streamline their shipping insurance process, save time, and increase customer confidence. However, there are a few negative reviews that mention issues with claims processing, lack of responsiveness from support, and challenges with customization and international coverage.
Highlights
Review RSS Feed
All reviews
Jan. 16, 2026
Super happy so far! Drew and Morgan have been awesome to work with, quick responses and very informative. We launched ShipInsure on our website today and immediately had customers opting in to the shipping protection. We are excited to see how it goes and are hopeful that ShipInsure will take away the need of having to deal with unhappy customers and claims with our carriers.
Dec. 10, 2025
Amazing for fulfillment, been using them for a year and have had no issues so far.
Dec. 3, 2025
ShipInsure was very easily integrated into our Shopify platform. There is also excellent support from their team. I especially appreciate that they are open to continuous improvement of their app and take suggestions from the user for a more efficient experience.
Oct. 14, 2025
ShipInsure has been a very easy integration into our existing Shopify setup. The team truly invests time in understanding your business to ensure everything is configured for success. Post integration support has been exceptional, with no questions too difficult - they check in to help us maximise results and explore new opportunities within our markets. Highly recommend for anyone looking to elevate their post sale support experience and customer confidence!
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