ShipInsure Shipping Protection for Shopify

ShipInsure Shipping Protection

Give customers the option for a protected checkout experience
Developer
ShipInsure
Rating
4.9
Feedback
64
Reviews
Chart
#1,690
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for ShipInsure are overwhelmingly positive, with users praising the ease of installation, seamless integration, responsive customer service, and quick claims resolution. Customers appreciate the dashboard, user-friendly process for purchasing insurance, and the ability to submit claims without assistance. The team behind ShipInsure is commended for their detailed assistance, quick responses, and collaborative approach to feedback. Users highlight the app's effectiveness in streamlining shipping protection, reducing customer service hours, and providing peace of mind to both businesses and customers. However, there are a few negative reviews mentioning issues with responsiveness, billing confusion, and lack of customization options.

Time spent using app
How long merchants keep the app installed.
Less than an hour 9%
Less than a day 0%
Less than a month 17%
Less than a year 59%
More than a year 14%
All reviews
5 / 5 Share
July 14, 2026

We’ve really enjoyed working with the ShipInsure team to bring this added protection to our customers. The launch support and communication have been excellent, and the team has been helpful and responsive whenever we’ve had questions. It’s a great way to give customers extra peace of mind at checkout. Highly recommend.

Store Using app Total reviews Average rating
Vivida Lifestyle About 1 month 5 4.6
5 / 5 Share
July 1, 2026

awesome service and the people who work there actually care and work with you

Store Using app Total reviews Average rating
Dupe About 1 year 3 5.0
5 / 5 Share
June 3, 2026

We've tried a few shipping insurance providers and this was by far the easiest install. The team is super responsive and we love the dashboard. If you're considering switching this is the easiest tech switch you'll make all year.

Store Using app Total reviews Average rating
Ooze About 2 months 10 3.9
5 / 5 Share
June 2, 2026

Awesome shipping protection tool. Seamless integration, great customer experience, and lightning-fast claims resolution. It has saved our team a ton of customer service hours!

Store Using app Total reviews Average rating
Wrigleyville Sports Almost 2 years 3 5.0
5 / 5 Share
May 29, 2026

Store Using app Total reviews Average rating
Original Grain 3 months 10 5.0

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