ShipInsure Shipping Protection for Shopify

ShipInsure Shipping Protection

Give customers the option for a protected checkout experience
Developer
ShipInsure
Rating
4.7
Feedback
64
Reviews
Chart
#1,696
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for ShipInsure are overwhelmingly positive, with users praising the ease of installation, seamless integration, responsive customer service, and quick claims resolution. Customers appreciate the dashboard, user-friendly process for purchasing insurance, and the ability to submit claims without assistance. The team behind ShipInsure is commended for their detailed assistance, quick responses, and collaborative approach to feedback. Users highlight the app's effectiveness in streamlining shipping protection, reducing customer service hours, and providing peace of mind to both businesses and customers. However, there are a few negative reviews mentioning issues with responsiveness, billing confusion, and lack of customization options.

Time spent using app
How long merchants keep the app installed.
Less than an hour 9%
Less than a day 0%
Less than a month 16%
Less than a year 61%
More than a year 14%
All reviews
5 / 5 Share
July 1, 2026

awesome service and the people who work there actually care and work with you

Store Using app Total reviews Average rating
Dupe About 1 year 3 5.0
5 / 5 Share
June 3, 2026

We've tried a few shipping insurance providers and this was by far the easiest install. The team is super responsive and we love the dashboard. If you're considering switching this is the easiest tech switch you'll make all year.

Store Using app Total reviews Average rating
Ooze About 2 months 10 3.9
5 / 5 Share
June 2, 2026

Awesome shipping protection tool. Seamless integration, great customer experience, and lightning-fast claims resolution. It has saved our team a ton of customer service hours!

Store Using app Total reviews Average rating
Wrigleyville Sports Almost 2 years 3 5.0
5 / 5 Share
May 29, 2026

Store Using app Total reviews Average rating
Original Grain 3 months 10 5.0
5 / 5 Share
May 29, 2026

The ShipInsure team was WONDERFUL and very helpful when getting the app set up, and prior to as well. They were very detailed and made sure we understood the process as well as how the billing worked. I really enjoy how easy it is for our customers to purchase insurance as well as submit a claim on their own without our help. It is easy for us to file a claim on their behalf if needed. We have been hoping to use this program for over 2 years now, and now that it has been implemented we couldn't be happier! -Easy to use -Easy to understand -Easy for customers -Affordable -Quick friendly help from the team if needed

Store Using app Total reviews Average rating
Saratoga Olive Oil 3 months 2 5.0

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