ShipInsure Shipping Protection for Shopify

ShipInsure Shipping Protection

Shipping Insurance & Package Protection Shopify App

Rating

4.9

feedback

21

Reviews

chart

#4,681

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    10%
  • Less than a month
    14%
  • Less than a year
    67%
  • More than a year
    0%

Reviews Summary

The reviews for the ShipInsure Shopify App are overwhelmingly positive, highlighting the fantastic customer service and support provided by the team. Users appreciate the ease of communication, quick onboarding process, and the simplicity of the app. The utility of the service in handling claims for lost or damaged packages is highly praised, saving time and money for the merchants. Customers also value the peace of mind that comes with the insurance coverage and the responsiveness of the support team in resolving any issues. However, there are a few concerns raised about international shipment coverage discrepancies and delays in customer service responses.

Highlights

Fantastic customer service and support
Ease of communication and quick onboarding process
Efficiency in handling claims for lost or damaged packages
Peace of mind with insurance coverage
Concerns about international shipment coverage and customer service delays

Rating Breakdown

  • 5
    86% (18 ratings)
  • 4
    5% (1 ratings)
  • 3
    5% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    5% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 2, 2024

Fantastic responsiveness from support (specifically Noah). Very happy with the utility their service provides as well. Highly recommend.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

Very good communication with everyone we have spoken to. The onboarding process was by far the simplest, and quickest yet.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Super great customer service and pretty simple app. The integration works great as the team is able to make different customizations to make it work for your store. Highly recommend.

Using app

About 2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 3, 2023

We have had an awesome experience so far with sales and customer service. The application makes it much easier for us to file claims. In the past it was a bit of a headache but this saves time and money! Highly recommend!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

This program is great! It's nice to know my team does not have to worry or waist time filing claims for missing packages

Using app

About 2 months

Total reviews

2

Average rating

5.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more