ShipInsure Shipping Protection for Shopify

ShipInsure Shipping Protection

Give customers the option for a protected checkout experience
Developer
ShipInsure
Rating
4.9
Feedback
66
Reviews
Chart
#1,564
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for ShipInsure are overwhelmingly positive, with users praising the app for its ease of use, reliability, and excellent customer service. Many users highlight the seamless integration with Shopify, quick response times from the team, and the time-saving benefits of the app in streamlining the shipping process. Customers appreciate the added peace of mind and protection for their orders, as well as the efficiency in handling claims. However, there are a few negative reviews mentioning issues with responsiveness from customer support, delays in claim payments, and concerns about the app's limitations in customization and pricing. Overall, ShipInsure is highly recommended by users for its effectiveness in providing shipping protection and improving the customer experience.

Time spent using app
How long merchants keep the app installed.
Less than an hour 9%
Less than a day 0%
Less than a month 17%
Less than a year 59%
More than a year 14%
All reviews
5 / 5 Share
Aug. 10, 2026

After being with one of ShipInsure's competitors for a few years, we made the switch earlier this year to ShipInsure, which has provided some much needed flexibility and customization capabilities we did not have with our previous solution. They are very attentive to our needs, timely in their response time, and very easy to work with. We are impressed!

Store Using app Total reviews Average rating
Back to the Future™ 10 months 12 4.9
5 / 5 Share
Aug. 10, 2026

We’ve had a great experience with ShipInsure. It’s easy to use, reliable, and has helped simplify our shipping process. One of the biggest benefits for us is that it has significantly reduced the back-and-forth between our operations team and customers when it comes to shipping issues. It makes the process smoother for everyone and saves our team valuable time. Overall, we’re very happy with ShipInsure and would definitely recommend it to other businesses.

Store Using app Total reviews Average rating
Ceramed About 1 year 1 5.0
5 / 5 Share
July 20, 2026

It’s been great working with the ShipInsure team to offer this added protection to our customers. The support and communication throughout the launch were excellent, and the team has always been available whenever we’ve had questions. What is amazing too is that it’s genuine insurance: if an order goes missing, there is reimbursement for the product’s full retail value, rather than simply its cost value. Our customers appreciate the added peace of mind, and we also love how the service helps encourage repeat purchases. Highly recommended.

Store Using app Total reviews Average rating
Vivida Lifestyle About 1 month 5 4.6
5 / 5 Share
July 1, 2026

awesome service and the people who work there actually care and work with you

Store Using app Total reviews Average rating
Dupe About 1 year 4 5.0
5 / 5 Share
June 3, 2026

We've tried a few shipping insurance providers and this was by far the easiest install. The team is super responsive and we love the dashboard. If you're considering switching this is the easiest tech switch you'll make all year.

Store Using app Total reviews Average rating
Ooze About 2 months 10 3.9

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.